The dentist still hasn't called me after I complained 3 days ago while I was at their office and…read morethey said they would have him call me!!! I just received my itemized bill and I was wrong they charged me 1754.00 not 1600.00 like I thought I think I might have to complain at the state level to get results they should be ashamed of themselves

I've been going to East Grove Family Dental for likely close to 15 years since i was a child…read more Everyone who i have dealt with who works here has always been kind and patient throughout the time i have gone here. I recently had a negative experience here that left me unwilling to come back and feeling almost purposely misled though it is quite possible this is not the original intention. I reached out as i had to have a tooth removed as it was pretty well shattered. I let them know upfront that i just started a new job and did not currently have any health insurance as i was not yet covered. I was told no worries just to come in and they would look at it. When i arrived i referenced the previous call and informed them that i did not have health insurance. i was there for under 10 minutes most of the time in the waiting room; while there the dentist briefly looked at my mouth seeing that the tooth was quite obviously shattered and then took a quick X-ray. I was handed the slip required to have it removed from a different practice at the front desk. When the conversation seemed to have ended i asked the woman at the desk if i owed them any thing, where as she responded with "Nope you're all set." I later received a bill from them weeks later. When i reached out to the office about the bill i had received i was responded to in a much more professional and polite manner; but of which can be summarized to: "well of course you have to pay, you came to a dentist office." I am well aware that as the consumer i am expected to pay for services when offered, however as it pertains to this experience i genuinely felt misled. Though i expected to pay when i first reached out to the company; at multiple points in our dealings it was reinforced that i was "all set" even when requesting information about what the cost would be. It is absolutely possible that this was simply a miscommunication however my requesting to pay my bill on the way out the door and being told i was "All set" cemented in my mind that this company valued me as a customer and they were looking out for me when i needed it. As previously stated with this not being the case it left me feeling quite the opposite. In this case i was the customer requesting information about what this transaction would cost making it clear i did not have insurance; and my concerns were brushed aside with full understanding that i would have to pay them despite the cost and was therefor not considered when it came down to what services to offer and was not informed of what this would cost me. It left me with the impression that the practice down the street that i have been coming to since i was a child was not concerned with the position i was in; and was equality impersonal enough to not inform me of what their services would cost me, even when openly asking to pay the bill while at the front desk. The ambiguous discussion of payment left me feeling mislead with the original impression that the company valued me; where as that same ambiguity left me unwilling to return to this company with the impression that they were not even concerned enough to answer my questions about billing even when standing directly in front of them.

I have always hated going to the dentist, no matter if it was just for a cleaning, filling, or…read moreother work. After going to these guys, that has definitely changed for the better. I had the pleasure of being seen by Jesse and Dr. C a few times this past month to get work done after YEARS of dodging things as simple as routine cleanings, and I cannot say enough kind things about them both. Between Jesse being extremely personable and caring, and Dr. C.'s thorough attention to detail, I will be back for all my routine cleanings and any future work with no hesitation. Huge thank you to them for completely changing my outlook and providing awesome dental care!

there is a guy there called Dr. fang. I think he bought out the place and he works there a lot. I…read morewent there just to fix a patch up job for my tooth and he wanted to add so many things he was taking x-rays of everything just basically trying to spend my money. Then I just need to fix a chip and I asked him not to give he freaked out. He said let me do my get out of my chair. This was person. If you ever have the opportunity to meet this awful person. Run. That man is so what he did and so unprofessional. I would never ever ever go to that place again.

This is the worst dentist ever never come here they are not carful, it is very uncomfortable in the…read moreroom, and they make you wait for so long. I use to go here and it made me scared of the dentist but now I go to a different one and it doesn't bother me

Literally horrible horrible horrible. I was told for me to get braces I would need multiple teeth…read morepulled but I didn't believe that so I went to Ryan's Ortho (amazing btw) and they told I would not need anything teeth pulled and I was able to get my braces no problem (my teeth are so perfect now). So Dental Center Pediatrics tried to get money from me by telling me I need something that I didn't need done. The people are also just very rude in general and it's hard to trust them now. Do. Not. Go. Here.

Great practice in many ways!! Office staff was delightful, dental team was patient, kind and…read moreeverything you need when taking a child to the dentist! I wish I found them long ago! Highly recommend!

We had a great visit here with my son! There were tons of added extras with toys and extra efforts…read moreemployed to keep him relaxed and focused. The staff was very patient and all of the room were immaculate

Unprofessional, Not Child-Appropriate, and Abandoned a Pediatric Patient…read more I am beyond disappointed with my experience at this dental office, and I feel obligated to warn other parents. This office is not kid-friendly, not compassionate, and completely unprofessional when dealing with pediatric patients. My daughter was in extreme pain during a tooth extraction, crying loudly and trying to get out of the chair due to how traumatic and painful the experience was. Any parent in that situation would be distressed. Instead of showing professionalism, patience, or basic bedside manner, the dentist became confrontational, escalated the situation, and ultimately refused to complete the procedure. She abruptly walked away and told us to "go somewhere else," leaving my child in the chair with instruments still in her mouth, actively bleeding, and with a broken tooth left unfinished. My daughter was left crying, shaken, and injured--both physically and emotionally. Abandoning a pediatric patient mid-procedure is unacceptable and dangerous. This was not just poor service; it was reckless and traumatizing. I will never return here, and I strongly advise parents to think twice before trusting this office with their children.

Dentist is great but office staff need to change their policies. They will cancel your appointment…read moreon you just for not confirming. Then when you go to rebook it they are booking 6 months out. When the dentist himself agreed to give my children school notes the office manager denied being able to do so. Then after being told my children were on the waitlist I was informed thy hadn't actually been put on the wait list. When questioning the office manager was rude and hung up the phone. She then emailed me a dismissal for my family. The office staff need to adjust their policies as they lack compassion and understanding.

Amending my previous review. I spoke to the doctor directly about the Glade plug-ins and they were…read moreremoved from the office. Truly appreciate him listening.

We can't say enough about the staff at Commonwealth Pediatric... Everyone is always so kind and…read moreunderstanding. The hygienists are so good with my anxious boys, and Dr. Murphy is always amazing with them, too. My kids really like how welcome they feel when they are there for appointments. I wish I had a dentist like this when I was a kid! Great place, really!

Both my daughters go here and trust their dentist ! My youngest daughter was and still is very shy…read moreand can become very anxious especially when it comes to a dr appointment or dentist appointment!! But she has no issues with this dentist and she actually leaves with a smile on her face ! Thank goodness for good dentists .. both my daughters are happy with this dentist and have no issues coming here !! It is very clean as well is the workers whom are very comforting and friendly !!! We will be sticking with this dentist

Fraudulent billing practices. Threatened small claims court over a $219 balance and when they…read morecanceled an appointment and refused to treat our child because of the outstanding balance, they charged us a same-day cancellation fee. Beware.

Dr. Park and her team are amazing…read more Our first appointment was a few weeks back when they had first opened but despite it being just opened, they were ready and raring to go. Their knowledge and experience working with children is evident as the entire office from decor to music was tailored to children; this bit seems less important and superficial but it is tremendous in making a child feel comfortable and as a parent, that your child is understood. On top of all of this, Dr. Park and her team, including Miss Lisa are trained to work with children with disabilities such as those on the spectrum. They displayed this specialty with how they were able to utilize specific techniques and explaining things with social stories. Their sense of urgency is also most appreciated as they were able to coordinate services for my son with Northeast Dental Anesthesia, who is also highly recommended. All in all, Pink Door Dental definitely has me in their cheering section and I would recommend to anyone and everyone. If they took adults, I'd transfer over too!

From the owner: Pink Door Pediatric Dentistry: Your Child's Gateway to Radiant Smiles and Exceptional Dental Care…read morein Dartmouth, MA Welcome to Pink Door Pediatric Dentistry, where we open the door to healthy, beautiful smiles for your children. Our practice is dedicated to providing top-quality dental care in a child-friendly environment, ensuring a lifetime of good oral health for your little ones. Why Choose Pink Door Pediatric Dentistry? Child-Centered Care: We specialize in complete dental care for children of every age, from infants to teens, in a caring and friendly environment. Comprehensive Services: Our services include preventive dentistry, restorative dentistry, emergency dentistry, sedation dentistry, and Silver Diamine Fluoride (SDF) treatment. Expert Team: Led by Dr. Sarah Park, a board-certified pediatric dentist, our team is committed to quality patient care and continuous learning. Innovative Programs: Our 'Future Dentists' program offers interactive sessions for children to promote good oral health and supports adults in making informed decisions about their child's dental care. Our Commitment to Your Child's Dental Health We establish a dental home for your child, fostering an ongoing relationship to ensure their oral health. We provide advanced behavior management and special care for children with health care needs. Our office is equipped with the latest dental technologies and techniques for effective and gentle care...

Amazing! This was the best possible experience for my kid's…read morefirst trip to the dentist. They can't wait to go back!!! Not only did they get to sit in the same room, next to each other, but they got to watch screens, have the hygienist explain absolutely everything to them as they went along, play with toys during the cleanings, and get a very cool goodie bag at the end! The hygienists and doctor were absolutely delightful and fun, but on top of that, they clearly are highly trained and know their stuff. They spotted something in one of my kids that was of actual concern (not related to her teeth), and advised me to talk to my pediatrician. Thanks for looking out for her!

Newer patients to the practice, we've been very pleased with their professionalism, honesty and…read moreexpertise with regards to caring for children. Our kids love the TVs while they're having their procedures done as well as the tablets in the lobby when they're waiting to be seen. So glad we switched from our general family dentist to Hingham Pediatric Dentistry!