The staff is friendly. There was a worker their named Tyler who remembered us, we do shop there…read moreoften. So it was nice that he remembered us. We were buying sneakers for our teenager daughter and despite it getting to closing and then closing they didn't run us out. Jocelyn was another employee there that was friendly too. She helped my daughter pick shoes out. I had mention an online sale and she recommended to check the shoes she brought out that she liked and thought my daughter would like too, since it wasn't the pair I asked about. It ended up being on sale online and they do price match and then the store deal gave me a great deal. My husband has always been a vans guy and our children and myself included (6 of us) purchase vans. This location has great staff. I will keep coming back. Their simple hospitality and help has contributed to me spending more than I intended to going there and I only wish Vans had larger brick and mortar stores to shop.

I was at the mall on sunday to buy a new pair of shoes and all 3 of the employees on shift were…read moreamazing. I was taking awhile to find the right size because i haven't shopped for shoes in a long time and they were all super patient with me and very helpful. They went above and beyond to help me out and made me feel comfortable the whole time. One of the more pleasant shopping experiences i've had and i'll definitely be coming back :))

I recently decided to update my work wardrobe and stopped by just to see what they had. The first…read moretime I wasn't that impressed and left with only one thing, but on my second try (they had just restocked), I got a ton of new stuff for both my personal and professional wardrobe. Usually the clothes are a minimum of 50% off the marked down price, although stuff that's been sitting for longer goes 60% off! Everything is organized by size and color to make it easier to browse. I've gotten tons of compliments on the hi-low skirt and long sleeved off the shoulder top with lace stripe from my coworkers and they were shocked when I paid a mere $9.99 each! (Original prices were $39.99) If you want to get the most bang for your buck and you're getting tired of forever 21, definitely give Express Last Hurrah a chance. Don't get discouraged if you don't find much your first time through; sometimes they are picked over and sometimes they are brimming with deals! So give them a chance; you may come across your next big find!

I was in 12/19/2022 and this store was busy as usual. I am local so I avoid the weekend crazy here…read more I am a black business owner shouldn't matter..... a black woman asked for a jacket off of a mannequin, the manager I assume said are you local. The young girl said yes. Manager said since it is so busy I can take it off when we close and give you a call tomorrow. Girl said ok. At this point I could hear an older black woman say watch this. Goes up to the same woman and say my daughter asked for the jacket and you're telling me a black woman no, the look on the managers face spoke volumes. The woman said yes I am going there, I will use that card. The manager tried to explain they had call offs and were busy and taking these things apart while so many are shopping that area are not ideal. This woman said I am the customer. The manager said ok, and I am human. This woman called this lady a dog. Tapped her pocket and said I have you on tape. The manager stood her ground and said good for you. I will not allow anyone to speak to me this way, do what you need to. This fellow black woman took her phone out and was recording yelling this is Karen. This is Karen. I said to her you are the Karen. You see 3 people working, all on the cash register. I also told her I was ashamed to be considered one in the same. Racism is alive and well because of this woman whom I can't refer to as a lady due to her actions. The manager said leave than said actually don't, I will gladly take your money, I about died. GOOD JOB! Everyone in the business world has felt some kind of pain from covid. Noone can get help. Companies really need to evaluate the help they have and the customer is always right is a thing of the past. The way this manager was treated was a shame and I hope the higher ups in Philly Premium look at the trash of humans that come to this area from Pottstown, Philly, Coatesville, jersey, new York, Lancaster and reading do not care about anything but getting their way. Not everyone. This sorry excuse of a mother wanted to make her world star video and failed. The manager actually closed her eyes like she was counting to 10 and smiled after she said she'd take her money and walked off the floor. LET ME TELL YOU child, this 6 foot 250lbs black woman came out of the back, I said oh hell someone call the police, this LADY walked over to her and said in a sweet southern voice how can i help you, the woman started going on about the manager not giving a sista her way, this lady held her finger up and said maam we are all children of god and we dont have time for that game in here, how can I help you, what can i do to make your experiance better. The woman tried again to go down the race road. The lady quoted a bible verse and said you came in here with hate in your heart and took it out on MY BOSS, that lady works her ass off from open to close and takes care of the all black staff so if you are going to focus on white because you didnt get your way, what are you teaching your child, as a black mother raising a son, we need to build these kids up, make them strong and respectful. Bad is in all colors. Hate is in all colors and forms and the way you came in showed your daughter to keep racism alive and as a community we should be working together to end it not use it to get our way. This customer said with tears in her eyes you are so right. I stood off to the side and damn near cried. This sister has her boss forreal. This sister is working for a company and I bet they don't even know what kind of team this place has. The two of them stood in the fitting rooms and prayed together holding hands. Asking our lord and savior to heal her hatred in her heart. I did cry. This was real. This is what Christmas is about. Not the jacket her daughter didn't get. They hugged and spoke some more. The manager never came back out, she was fiesty after that and her girl got this woman from 100 to negative 10. They took he jacket off the mannequin and the daughter couldn't fit it anyway...sad... I waited for the woman to leave and said to the lady God bless you, made my purchase and left. A young man came out to the floor and said mama called someone and quit. He looked so sad. I am so angry and sad. If express lets that woman quit, yall a fool. She has been here a few months and this store that we call ghetto express actually looks like a store in a mall not outlet. I apologize for the lengthy review, I want someone from corporate to spend a few weekends here to see what goes on, some of the customers are bottom of the barrel and these workers come in and still have pride in their work. It's always the same 5 people working so I'm guessing thats it for staff and keeping regular hours, express needs to thank God for their blessings. After last night, this is my store and team lead Ms. Flora they were calling her, will save that store with that woman. I had to lay off my staff to save my business. After 35 years i can say i wish i had that.​

I recently wrote a review about my frustrations with customer service at Eileen Fisher. But I must…read morecorrect it by saying that in the end, I received exemplary service. I think that the salespeople at the store need to be informed of the policy when a defective item is sold from their store and the return requires shipping, which should be free. When I called the 800 line, the response was swift and the store followed through on issuing a refund immediately. It was clearly a misunderstanding on the part of people who were trying to do their best. I love all of the clothes I bought at the store and would shop there again.

My Mom bought a bunch of overpriced crap from this store and decided to return an awful gray turtle…read moreneck and sweat pants. I went with her because I wanted to go to the Farmer's Market in Suburban Square. From the moment we walked in, the two white women working stared at us and began to whisper. My Mom didn't see anything she wanted to exchange her items for, so she asked for a return. The old white woman (Nicole) asked my Mom for her zip code despite the fact that she had a receipt. Nicole could barely complete the transaction due to her poor computer skills. My sister and I called them out on their racism and micro aggressions. Nicole actually tired to walk behind us as we were leaving in a threatening manner. She also referred to my sister as "sir" and misgendered her twice. Luckily, she stopped herself. These store employees at these faux fancy spots need to get it together. You're a clerk at a damn store trying to be racist. Please.

I was browsing around suburban square and walked into Gilbert & Evans. I saw their roller rabbit…read moreand was very excited to looks at their selection! I am still 13 so I can fit into youth size 14. The lady working there asked my if i still fit into size 14 and i said yes. I looked at the different designs and picked out the blue hearts. She saved my dad from paying double the price for the adult sized pajamas! I was so happy that the worker was kind enough to go out of her way and tell me.

Had an amazing experience here. I was having trouble finding shorts that fit and had cried when…read moremultiple pairs didn't fit they were a size 10. The sales associate Khloe was fantastic she found me a few pair of shorts that fit in a 12 and cheered me up. We ended up becoming friends as we found out we go to the same college. Everyone is so nice. I left feeling so much better about my body. I have really struggled lately as my formula has caused me to gain weight so it's doing it's job and that meant none of my shorts from last summer were going to fit this year. I also got to say that American Eagle or at least this location carries inclusive sizing and has the most understanding staff when it comes to chronic illness.

I don't like the new remodel for this American Eagle at all. It is so much smaller. They took the…read moreold store changed the entrance so that there is only 1- before there was 2, and crammed an American Eagle plus Aerie together. I don't believe they took over another neighboring store - maybe they did - but regardless it feels cramped. It's open between the stores so you can walk in between them but I don't know if you're supposed to as there are two registers. It's very confusing. The aerie has significantly less merchandise and I didn't even see a sale section- their old location in the mall had a great sale section. We were greeted upon entering the store and everything was in top shape - everything folded neatly and presentation was spectacular - but that's because no one was in the store so it was easy to keep it clean. I came around Christmas when it was busy and it was so crowded which made it even more cramped. Their check out is in the back of the store and there is hardly any room so you had to weave in and out of displays to stay in line. The selection online is larger and cheaper - I hate to continue buying online but this store just doesn't do it for me. I honestly had such a better experience shopping in their temporary store on the bottom floor then any other previous American Eagle experience. It was clean, large, fully stocked. This floor plan is probably more practical in the long run for American Eagle but it's way too cramped. Economically I get it, but as I consumer - I don't like it!

First time here. Arrived next door to pick up food but had to park in front of this store. Lured in…read moreby sale signs. Grabbed a vest off the rack, and went inside... greeted cheerfully by staff. Asked if I wanted to try on vest, so I did. Was surprisingly offered to be shown like 3 different ways to wear it. I was in a hurry so I didn't really get to look around. Traffic was steady with people constantly coming in. Staff were very polite, helpful and engaging. I'm not one to shop much for clothing but I'd come back here if I'm in the area again. Beautiful clothing displays and accessories. I honestly can't wait to get back to take a thorough look.

Was just at Finally and couldn't believe how rude the owner was. Just because I wanted some…read morejewelry in a gift bag, she keep putting me off to wait on the next person in line. When there was no one in line, she leaves to go hug some one who just came in. Then tells me I can give you the ribbon and wrap it yourself. I guess because I don't stop there a lot, I was treated like a second class citizen. They are closing that location and will be in a trailer doing business. I did not leave my email to get notified, no thank you! Ps. I never leave a bad review but needed to vent.

Many of these reviews are outdated. I went on a Saturday and Pam and Aly were amazing. They helped…read moreme find good deals and were more than happy to show me new arrivals in store. They put so much effort into the store and you can tell by just looking at how pretty everything is in there! I will be returning as much as possible. It's my new favorite store!

They could use some work on their customer service. I love their clothes, but their customer…read moreservice sucks