Our experience with this agency has been extremely disappointing due to a significant lack of…read morecommunication and transparency regarding a required SR-22 filing. When we switched our policy to this State Farm office in September, we clearly communicated--through phone calls, emails, and text messages--that an SR-22 filing was required. Based on the responses we received from the office, we were under the impression that the request was being processed. In October and November, we received correspondence from the state indicating that the previous SR-22 had been canceled and that a new filing had not been submitted. I contacted the office again and even sent the official documentation from the state in November that the agency requested. At that time, we were again told the matter would be handled. No one from the agency communicated that there was any issue processing the request. In February, during a routine background check related to employment, we discovered that the license was still showing as suspended due to the missing SR-22 filing. I immediately contacted the agency again and was told the paperwork had been submitted. I specifically asked for confirmation and was assured that it had been sent. However, on March 5th, another background check confirmed the license was still suspended. After contacting the state directly, we were informed that no SR-22 filing had ever been received from this agency. Only after multiple calls, emails, and even visiting the office in person were we finally told that this agency does not write SR-22 filings for new policyholders and requires approximately one year of policy history before doing so. This information was never disclosed when we initially switched policies, despite the SR-22 requirement being clearly communicated from the start. The lack of transparency and follow-through resulted in months of believing the matter was being handled when it was not, leaving the license suspended and creating serious complications that affected our ability to work and maintain normal daily responsibilities. Had we been informed from the beginning that this agency could not provide SR-22 filings for new policyholders, we would have immediately obtained coverage through another company capable of handling the requirement. This situation could have been entirely avoided with clear communication and accurate information from the start. For anyone who requires an SR-22 filing, I strongly recommend confirming the agency's policy regarding these filings before transferring coverage.

Excellent customer service! Rolanda took great care of us! Prompt, courteous, professional! They…read moreanswer the phone and you get to talk to real people!

I was having the worst morning mentally trying to deal with my car issues. When Cathy got my call…read moreshe jumped in and saved me from so much stress and worry. Within 30 minutes to an hour, she had my claim submitted and a rental car arrangement made. I was in tears I was so grateful and thankful for this woman and the care she gave me. I worked over 25 years in customer service and Cathy is the best at it for State Farm. Mike Podzemny don't lose this girl. She is the icing on the cake for your agency!!

I highly recommend Melissa Lopez at State Farm! She is super friendly, always quick to respond,…read moreanswers all your questions, and just really easy to work with.

Supreme Lending is the full service lender that puts a high priority on communication and does an…read moreexcellent job of streamlining a complex process. Leigh Anne always puts a her customer's needs first and delivers exceptional customer service and closes on time! Lending is a challenging part of a home purchase and can be overwhelming for some. Leigh Anne and Supreme Lending go above and beyond to make the experience pleasant! They will always be my go to lender of choice!!

Kasina emailed our quote a few weeks in advance of our existing policy expiring giving us time to…read morecompare the coverages on both. Apples to apples--everything was perfect (coverages, limits, deductibles, etc), especially the price! I emailed her back to move forward with setting up the new policy and phoned back to get a bit of information. She answered all questions I had thoroughly and used courtesy words throughout our conversation. Very pleasant to speak to and fully recommend Kasina and Andrew Hernandez State Farm as your next agent.

I give Andrew and his staff 5 stars. Andrew knows his customers by name. Given the current service…read morelevels in Odessa thats remarkable. The staff is knowledgable and very professional. I felt like they truly cared and wanted to take great care of their customers.

Jeff is an amazing agent! He will work hard to find you the coverage you're looking for. His team…read moreis top notch and keeps you updated and informed on any changes.

This is by far the worst bank, I have ever dealt with. I cannot wait to pay off my credit card so,…read moreI can close my account and never deal with them again. Thankfully, it is almost paid off. I have been told by bank tellers that I cannot make payments online. Good luck trying to get ahold of someone to make a payment over the phone. Depending on who you talk to there is also a fee to pay over the phone. Most of the time when I call, I get transferred so many times that I get hung up on or I get to leave a message on their voice mail. If you love having bad customer service this is the bank for you. I should not have to pay for stamps to mail in my payment... This is 2018! Technology is at an all time high.

Very friendly and knowledgeable staff. It seems that they are making excellent changes to their…read moremobile banking and website as I was told that soon there will be a link and app to make loan/credit card payments online. Overall excellent bank and great people to do business with! I always recommend Heritage USA FCU to my family, friends and co-workers when they are in need of a loan!

I called my agency here yesterday with a question, and was quite rude with Esmeralda. Nevertheless,…read moreshe helped me and got me to the right people. After I hung up with her, I immediately started feeling bad about the way I had acted. I called her back, and apologized profusely. She was kind enough to accept my apology--I'm not sure I would've done the same thing if I were in her position. This agency has always treated me so well, and I HIGHLY recommend it. Good customer service, and extremely friendly. I wish I could give them an unlimited number of stars. Wonderful customer relations.

I am very pleased with The Insurance Man company in Sarasota. My agent, Tracey Roberts is great…read moreand has helped me with auto insurance as well as home insurance! She has found companies that have saved me thousands of dollars! So completely helpful and extremely pleasant to deal with! Thank you! Mary Jane Brantley

The Insurance Man was extremely helpful in setting my small business up with insurance coverage to…read morework with major oil companies a few years ago. I was careful and never had to file a claim, but I received excellent support in finding economical coverage. I got clear explanations of what I was receiving to make certain it fulfilled my clients' requirements. I was very pleased with their services and am happy to recommend them.