HEADS UP! fellow Bmer owners! If there is a better shop than HEADS UP AUTOMOTIVE, to place my…read moreconfidence in, I haven't found it in 40+ years of car ownership. I could have been the prime target for a horrible experience, (an out of town Road Warrior with an unexpected ignition coil issue {2011 528i - 65k mi.} which could have left me stranded for an extra night, or more, 200 mi. from home). The HEADS UP ownership and his team seized the oppty. to help get me back on the road, with professionalism, speed, and precision. The repairs were done at lightning speed and much to my surprise at a price that would compete with any certified European auto shop! No unnecessary added parts or labor!! The car has run better than great! I will be scheduling my regular services with HEADS UP AUTOMOTIVE, on my road warrior visits to the Up State!! Thank you!

not recommended they charge me 400 dollars only for inspection worse place they are more expensive…read morethan BMW service center

This is the first time I've felt it was necessary to write a review and a negative one at that. My…read moregirlfriend had a nail in her tire that required it to be plugged. She had it towed to Keenan and they charged her $35 to plug it. A $10 job which had I been off I could have fixed in 5 minutes. I called the shop and ask how much was a charge for a plug and was quoted $25 which is a $10 difference and still overpriced for minor job.

The folks at Keenan are awesome! They are dependable, efficient and courteous with a small-town…read morefeel. Once you do business with them, you won't want to go anywhere else!

Well I just went back to Hipps because as I was driving on the interstate my check engine light…read morecame on and I was losing power. I was able to get my car to Hipps Automotive so they could scan it and see what the problem was. A gentleman came out to scan the car, found a sensor that was going off, fixed it and I was done. Thank God for them, I would have been in serious trouble if they hadn't helped me. I'm from out of town. I would give them eight Stars if I could.

Wow. The workers and owner are so respectful and great! They do not push for expensive repairs -…read morethey just fix what is broken and do it quickly. I love that I never feel like I'm being sold to or pushed to upgrade anything. Would highly recommend!! I brought my 2009 Toyota Corolla in for a belt replacement and they fixed it same day. Thank you so much!!!

I called on a Monday afternoon at 3pm, no answer. I stopped by at 3:30pm during normal business…read morehours and arrived to a locked front door and a closed shop. Took my car to a competitor. Waste of time, the website says they're open M-F until 6pm.

I have been using L Japan Autoservices for the past 5 or 6 years. My experience has been one in…read morewhich Joe, who is the owner of L Japan Autoservices, has always charged me a fair price for his services. Recently, I decided to purchase a used Lexus and needed a pre-purchase inspection report. Now at the time, L Japan Autoservices was unavailable, on such short notice, and so I scheduled an appointment with First Class Halt. It was very easy to make an appointment with First Class (FC) and I was able to have my used Lexus inspected almost immediately. However, I soon found out that FC charged me roughly twice what L Japan Autoservices charged for the same service. FC charged me $250 for the pre-purchase inspection report and found a small oil drip near my engine. FC then told me I should have an UV Engine Dye Test to locate the source of the small oil leak for $200. They also said once we know where the leak is coming from we can fix it for an additional charge. I thanked FC for their report and after a few days was able to set up an appointment with Joe of L Japan Autoservices. Now, Joe only charged me $125 for his pre-purchase inspection report. Joe took a video of his inspection and sent it to my phone. He pointed out quite a number of small issues that I should be aware of, like my battery terminal corrosion. In addition, Joe showed me on the video where the very small engine oil drip was and felt that because there was no oil leaking on the ground, and no burnt oil smells, and the oil dipstick level had not changed significantly I could just watch it for now and address this issue later. This advice saved quite a bit of money and worry. Thank you Joe!

Blake was really helpful. Driving through to Florida, Blake made sure everything was running…read moresmooth, dispute the new person not assisting him with customers. I appreciated his effort.

I used their parking lot earlier today to turn around. just to get cussed out and flipped off and…read morescreamed at by either the owner or a worker there (he is white with dirty blonde hair and tubby as hell) when he almost hit my car!!! extremely rude and disrespectful and I will be giving them a call

My Tesla needed alignment, and these folks are one of the few service centers in the area that…read moreperform Tesla alignments. They did a great job, told me of their concerns about a couple of components related to the alignment, and finish the job on time at the agreed upon price. Highly recommended!

I'm speechless and confused on why my experience was so horrible at such a highly rated mechanic. I…read morebrought the car in for a damaged wheel bearing and a transmission fluid drain and refill. They claim to be Lexus experts (my car is a Lexus). Different employees told me different recommendations which was concerning. I dropped the car off and the next day got a voicemail that the car was fixed and ready for pickup. Great, when I finished transferring my belongings back into my car I am told it just went up on the lift to get worked on. No work had been done whatsoever. Lots of miscommunications on their end. Finally, when I schedule an appointment to get the car fixed the following week they tell me they can't get me in/don't have a loner car until the following week because some people blew their engines and their cars were being worked on. I said "forgot it, nevermind" and went to a competitor I used in Greenville before. They fixed my car in less than 24 hours and had the loner car ready. Ridiculous..

I would give this shop zero stars if I could. This was by far the worst experience I've ever had…read morewith a mechanic. I brought my car in because it was overheating and was quoted nearly $1,400 to replace a PCM wire, replace the thermostat, and perform a coolant flush. When I asked basic questions about why these repairs were necessary, I was met with arrogance and attitude instead of answers. No one could clearly explain what was supposedly wrong with my vehicle. My dad called on my behalf to ask additional questions, and they treated him just as poorly. Rude, dismissive, and unwilling to explain their diagnosis or pricing. At that point, it felt less like they were trying to help and more like they were hoping I would blindly agree to an expensive repair bill. When I called back and told them I wanted to take my car elsewhere for a second opinion, they were extremely rude I was even considering a second opinion, told me to come get my car now, and hung up on me. That's all I needed to know. Picking up my car was no better. There was around a $100 diagnostic/service fee, I understand paying for someone's time and had no issue to pay it. The issue is while I was paying it I was never truly acknowledged, I felt very uncomfortable and could tell they were upset I was picking my car up. I then took my car to a dealership for a second opinion. They were shocked by both the diagnosis and the quote I had been given. The actual problem? A single pipe with a hole in it that needed to be replaced for around $600. No thermostat or PCM replacement. No unnecessary work. The dealership was so surprised by what I had been told. I genuinely believe this shop tried to take advantage of me and pressure me into paying for repairs my car did not need. If you aren't knowledgeable about cars, be extremely careful. Ask questions, get a second opinion, and don't let anyone bully you into approving expensive repairs. I will never return and would never recommend this place to anyone.

This place has some incompetent people working there including the owner. They had a very good…read moremechanic there who would go out of his way to repair your vehicle but he was fired for bogus reasons. I would not recommend this place to anyone.

After 5 years, I'm done here. $55 labor for an oil change? Not interested, Counter person…read morewelcoming? Nope!

I've used Graydon tire, as my Primary, Friendly, Service Shop…read more I am a Senior lady, and i need honesty, and trustworthy service... I get it all, at Graydon Tire. They offer me Confidence, Courtesy, and a bit of humor. I have referred a few friends and a couple strangers, to them. I appreciate them........