1. Kim Dentistry

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    Lansing, MI

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    Kim Dentistry

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Kim Dentistry

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Kim Dentistry Photos

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    Recommended Reviews - Kim Dentistry

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    3 years ago

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    1 year ago

    The staff is the worse! They also lie about what each other are saying when customers call in regarding previous conversations.

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    Lansing Elite Dental - Front of office, Lansing Elite Dental

    Lansing Elite Dental

    1.4(10 reviews)
    0.0 mi

    Had a filling put in, came out the same day. Went in and got consulted and booked for an extraction…read morethen took the day off for the extractions only to find out that they weren't in the office, I got no heads up call and took the day off no pay.... oh yea they knew about the missing filling , still didn't fix it after doing a horrible job to begin with. Half of your appointments get rescheduled, the front office has no clue of what's going on, totally out of sync with the dental staff. Very unprofessional. Nothing elite about this place at all.

    When this was Dr Hagerty's practice customer service and care were of utmost importance. And they…read moreWERE outstanding. They were understanding of my disability and how it affects my ability to attend office visits. Lansing Elite Dentistry IS NOT the same place. Do to complications with my disability I was late for an appointment, but within their stated grace period. I had even called to notify them I was running late. When I arrived, again within their stated grace period, I was denied care. That is absolutely unacceptable. I had asked to speak with someone about this and was told I'd be called the next day. I still have not heard from anyone in their office. This is also absolutely unacceptable. In fact, it appears they attempted to discredit a review left on another site by suggesting I wasn't a patient. If you have anxiety or are disabled, or if you value your time and expect to have your concerns as a patient addressed, I'd suggest looking elsewhere

    Photos
    Lansing Elite Dental - Office sign, Lansing Elite Dental

    Office sign, Lansing Elite Dental

    Lansing Elite Dental - Front of office, Lansing Elite Dental

    Front of office, Lansing Elite Dental

    Lansing Elite Dental

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    Hagerty Dentistry

    Hagerty Dentistry

    3.4(10 reviews)
    0.0 mi

    I just went from an appointment here today for cavities, and it was the worst and most…read moreunprofessional dental office I have ever been to. I chose this office for their "BPA free" fillings well the Filtek they use is not even BPA free only Diamond and Venus brand is. First off the dental assistant was so rude because I did not want x ray's - she acted inconvenienced because they had to call my old dentist for x -ray's and then the Tristen Smith the dentist did not even INTRODUCE herself or shake my hand. She went on to look at my teeth and didn't even examine everything until I asked her to she then said "you have a lot of cavities" .. uh ok? so how many do I have? I had to keep asking questions to find out about anything. I was also told that they had "emergency clients" which is why they could not do my cleaning. SO GROSSLY UNPROFESSIONAL. STAY AWAY. There are much better alternatives in the EL area. The best part of the visit was the extremely nice front desk receptionist and props to her for putting up with that office. Maybe if they spent more money training in customer service than decorating their fancy office this place would be worth coming to.

    I switched to this dentistry because I thought they were "holistic" like advertised. They called…read moreme 3 times to change my appointment. Once I finally got in they spent over and our doing xrays.They clear can't be that holistic when they took Ofer 15 X-rays and stuck my entire head what appeared to run like a CT machine, then probed my mouth with more devices that are sure to have heavy EMF. When they were finished they decided to tell me they weren't going to clean my teeth today because they didn't have enough time. The dentist and dental assistant said "by the time we realized you needed a full exam (still never explained what a full exam entails) it was too late to call you". So on top of the excessive amounts of rescheduling they don't even respect their patients time enough to give them a 30 seconds phone call. At no point in time did they say "sorry I should have explained that to you" or "sorry we should have called you" they almost made it seem like it was my fault. I am super bummed because I really wanted to like this practice. I will give them one more chance before I go back to my old dentist (who always went above and beyond to communicate scheduling and any other changes that may occur). Also interested to see what the hpi

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    Hagerty Dentistry
    Hagerty Dentistry
    Hagerty Dentistry

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    Kim Dentistry - generaldentistry - Updated July 2026

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