This is the worst T shirt store I've ever used. I get custom tshirts made monthly and most places I…read morevisit are amazing. Quick turn around time, lots of tshirt and tank top options, can quickly add a graffic or some something custom. These guys take forever, refuse to add the simplest graphic unless you provide fields for it. Your telling me you can put an arrow on a tshirt? I'm willing to come back the next day. Nope. Brutal.

I love Freshly Baked Tees! I've been coming here for several years to print shirts with memes I…read morephotoshop to include my brother's face. It's always a quick and easy process, and the service is great. $30-$40 for one shirt is on the steep side, but it's worth it for the quality of the tee and print plus the convenience of the on-the-spot job. Lucas helped me out this week and he was awesome.

Super friendly helpful staff !…read more Found everything I was looking for . Clean and extremely well organized. Great location.

Most of the staff here is amazing but the older guy (pretty sure he's the owner) absolutely ruins…read moreit. He's way way to pushy, it makes me not even wanna go in here anymore.

My family and I have multiple bags from Timbuk2 and have been customers for years…read more I tend to be a repeat customer of companies due to their great sales/discounts and their exceptional customer service. The employees at the Queen St. W store are always so helpful and kind when I visit the shop. By far the best experience I had was with the store manager. I ordered a custom pack and when I received it in the mail, it was missing the chest strap and one of the buckles was broken. It was a little disappointing, so I called the store asking if I could go downtown and pick up a new buckle and chest strap. He apologized and said because those parts were on backorder, it would be faster to just order a new bag. So, he ordered me a new bag with the same customizations at no cost. Since my order was already saved from my original purchase, I didn't have to look up and see the exact colours and fabrics I chose for each part of the backpack. As well, I didn't even have to send back my broken, but still usable pack, saving me time and effort. The process was so simple and easy for me as a customer and their lifetime warranty is a perfect bonus! My only wish is their bags had waist straps and their shipping was faster (sending in warranty products took a really long time).

Best customer service I've ever had!!!…read more I bought my first Timbuk2 messenger bag at MEC. It was on sale at almost 60% off and was a steal. I'd heard of the company, but not enough to form a real opinion on them. Nonetheless, the bag looked very high quality and was a great price. I used the bag everyday, and after about a year the finish was bubbled and peeling. Still the bag was working just fine, but looked rather beaten up. A friend suggested I call the company and see if I could get it warrantied. I checked their web site, sent them an email with pictures and about 2 hours later got an email confirming it was covered. The email's time was friendly and apologetic and said send us the bag and we'll fix it. When I asked what the address to send the bag to be fixed, they informed me that (again apologies accompanied the email) the fabric was a known problem child and couldn't be fixed, so they were just going to give me a new bag. Within the next few emails it was discovered that I live in Toronto, they had just opened up a new store close by to me, and they could ship my bag to San Francisco for no charge for me. When I arrived at the store, the staff was incredibly helpful, and the company then sent me a credit by email right there and then so I could get a new bag. Even though staff had never processed a claim like this, they had it taken care of and figured out within minutes. Total time it took to process claim and get me a brand new bag: less than 24 hours. Great quality bags, great staff, I highly recommend!!! UPDATE: Now at about the 4-5 year mark, the bag has shown some wear and tear including small holes in the bends of the fabric, but nothing too significant in that department. The issue I have is with the strap. For some reason, now that the bag is older it won't stop falling to the right side of my body when I ride, even after multiple adjustments. I realize it's a messenger bag, but this didn't really happen before, so I find it odd it does now. Also, the snap that adjusts the length of strap seems to let go quite easily, and strangely enough the straps themselves twist and get tangled easily within the guides. I've been to the store a number of times and they fixed it once, but the problem resurfaces and after that they had no answer. I finally emailed their customer service in SF as I had with my first Timbuk2 bag to again get that legendary warranty care, and didn't hear from them. So I emailed again, and got a reply saying they were very busy and emails were answered in order they are received and they'd get back to me shortly....and nothing after that. From what I hear from reading customer reviews and from speaking to in-store reps, there seem to be a prevalent number of bags where faulty fabric or snaps are the issue. Since the problem appears to be ongoing, not sure I would still buy another bag from them

This company was recommended by my office suite manager. Wish i had just gone with my normal go to…read morecompany. Color was so off it's unusable. I get some variation is normal but this is a completely different color. As well as the quality of the print being not great. They offered to reprint but only if I picked from their list of color codes. It's not worth the hassle or time. Don't completely trust the reviews on the website either. They only show 5 star reviews.

Oh, if you are out of their 24 hour windows to cancel, you are fuxxed. $150 for stickers with a QR…read morecode they told us, won't work. You will NOT get a refund, even if it the weekend that you didn't get the email sent to work. Go to Amazon. Cheap & not sketchy AF. Never again.

A very small but well-stocked shop run by an exceptionally friendly man. We bought two hats to take…read moreback to Los Angeles. We will definitely come back.

I woke up this morning and a voice said "you need to go -- today -- and get a grownup's hat. A…read more*man's* hat. A ballcap may keep this glaring sun out of your eyes, but you're a big boy now." I went straight to Brimz. It's a little oasis of calm and old-world cool in the big city. I'm very happy with my purchase. The owner is an elegant gent who knows his business and knows about service. A+.

Placed an order not even 24 hours ago & picked it up at noon the next day. Amazing!!! 100 buttons…read moremade in such short notice! Amazing quality. Definitely recommend if you need buttons made in remembrance of a passed one. They came out amazing & for 100 pieces it was VERY affordable!

From the owner: Custom Buttons, Custom Pins, Custom Magnets, Event Laminates.read more

I'm a letter/postcard-writing nut. I absolutely adored this place and will hurry here on my next…read moretrip to Toronto. My only complaint is that it's not twice as big! Such a wonderful local shop in Kensington Market, filled with high-quality stationery and beautiful cards, funny hipster cards, prints, and artwork.

With lots of card companies like Papyrus and Carlton Cards closing shops, I'm glad there are still…read morelocal shops sticking around. I came to purchase some cards. If you are looking to buy pre-made multiples, they only have it for thank you cards. The shop is cute with lots of different little knick-knacks and gifts. I wish they sold more pins of food items. That would be a cute little gift. However, they do have a pin of a Monstera leaf which I thought was cool. They also have workshops for screen printing though I think that's been on pause. By the checkout counter, there are free bookmarks from what seems like leftover prints they've done. What a nice touch! I like that!

LASERS ARE COOL. I…read moregot a very specific gift idea in my head, and Toronto Laser Services helped me pull it off. I ordered a beautiful wooden canoe paddle and wanted the gift-receivers name engraved on the bottom. I popped in with the paddle, told them my vision and it was perfect and ready for pickup within a week. About three days after dropping it off, they sent me a few options to choose from, and it looked *exactly* like the one I chose. Now that I know I can laser etch things with such ease, shit around my house is getting monogrammed. Because, again, LASERS ARE COOL.

The type of reception you get here depends on who you work with it seems. If you get the guy who…read moreruns this place on a bad day, he'll be supercilious, maybe nice to your face, but actually profoundly sarcastic. On a good day, he's a professional. The other staff are friendly, sincere in their interactions, helpful and really kind about explaining the processes even though it's a busy place. The first job I brought here was done perfectly. I was also grateful that they were willing to take a small job. The second job got kind of messed up. Delivery of the end product was late and I ended having to hand cut everything because the precision wasn't there. There was also a lot of waste of the material. The owner didn't really seem to care about that and I didn't want to get into it with him.

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!