Front of office staff have a REALLY hard job. Today when I was making an appointment the computer…read morewould not let SONIA allow me to make an appointment because I allegedly have 5 no shows on my record from 2018. Long story short SONIA straightened it all out and I have my appointment for Friday. This took her a considerable amount of time and patience. She also updated my insurance info. Competent office staff is very important. Shout out to SONIA.

New patient was 1 minute late literally and did NOT take us in. Very unprofessional, staff was not…read morecommunicating the day prior everything has to be ready by the time you come. No 1 minute past. Is this really what you want.

My physician retired and after a serious injury, I needed care. In a rehab / nursing home Dr…read more Podolskiy visited me after I requested , and has been my doctor for three years now. The office is friendly and professional.I value his expertise, knowledge and helpful advice in returning to and maintaining the best wellness practices for good health.

This practice is excellent and service is great. however, what makes it stand out from the rest…read moreis Gavhar, their medical assistant. she makes every visit feel special. I have never felt more at ease in a doctor's office.

I like to take this moment and mention that the new Northwestern Medical Acute Care Med Center in…read moreGurnee is the most impressive health care facility in our regional area. Their outstanding care is attributed to a number of key factors. The essence of their successful delivery of services is they utilize a process care model. From end to end the focus is on providing consistent quality care, providing simple explanations for each individual task to the patient. We had a family member who had a severe cut due to a kitchen knife. It was very clear that this was a serious cut needing medical attention. We were concerned and started calling provider acute centers until we contacted NMFMC in Gurnee next to the Holiday Inn. Our regular provider (NSHS) was too busy and there were issues with the other acute care centers. We walked in and instead of waiting we got immediate attention. I also noticed that other people coming in also did not have to wait long if they also had serious issues. Even the chairs were more comfortable than other medical facilities. Because of the severity of the cut a number of medical care tasks were performed. It took a while. While waiting I walked up to one of the medical admens and asked how everything was going. The medical admen pulled a screen identifying and mentioning to me the particular patient care task our family member was expereincing and then telling me the next medical procedure that was performed and telling me how long I would have to wait. Having a healthcare IT background I was immediately impressed. This was the first time I had encountered process oriented patient care. To top it off the Dr A and the J shared some comic relief with our family member during the beginning of the patient - doc - nurse encounter. Laughter and happyness is a great pain deterrent, calming intial concerns. , My suggestion to anyone is even if Northwestern Medical is out of your network, when you have an immediate care need, drive the extra distance, spend a little more, and experience a great healthcare outcome! Northwestern Medical just might be a uncommon healthcare provider which has successfully converged the practices of healthcare, process, patient care, and empathy, generating great family - medical outcomes. DSoley - Chicago area

Dr. Amesbury has been my primary physician for 20 years. She is very kind and truly cares about her…read morepatients. She is extremely knowledgable and professional. I switched my insurance just so I could have her as my doctor. I highly recommend her!

Dr. Amesbury is a terrific physician. She is very smart, thorough and caring. She also has a sense…read moreof humor! Dr. Amesbury is very knowledgeable and up to date on the latest research. She has empathy and cares about her patients.

All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.

I've been going here for years and I have had great experiences with every provider. I mainly see…read morePA's and every single one has been great.

Dr Sallam is the best doctor I have had in a long time. He is professional, kind and very…read moreknowledgeable! He handles your needs and concerns efficiently and gets to the root of the issue. The office staff and PA's are awesome, welcoming and make you feel at ease. I would highly recommend Dr Sallam if you want all of your questions and concerns handled efficiently! Thank you Dr Sallam!!

I have been a patient of Greenleaf Medical for approx. 35 yrs. I have been under Dr. Puthenveetil's…read morecare for several years now as is most of my family! The care is exceptional, starting at the front desk, where Dee and the reception staff greet you with a smile, and answer all your questions., The medical/clinical staff are patient ,thorough, and kind. Dr. Puthenveetil always takes the time to get to know his patients, and truly cares about them. My family and I would like to thank Greenleaf Medical and all our healthcare heroes for all you do!

I have been a patient of Dr Puthenveetil for over years now and hope to be for many more years. Dr…read moreis a great listener, and I feel we work together as a team to keep me healthy. Never had a problem here.

This review is long overdo! Came in for annual physical appt (last Oct) with Dr. Dahlem when my…read more(now former) primary care doctor at Northwestern was unavailable for months. Couldn't have been more pleased with the quality of care (thoroughness, knowledge, advice and outstanding communication / people skills - huge differentiator over my prior doctor). The rest of the onsite team I interacted with was terrific too - warm, welcoming, knowledgeable, efficient - all around great experience. Had a follow-up appt today via zoom. Again - great experience. Your model works great for me as I travel quite a bit and being able to get care in different locations in person, via app or video call is super important to me. Truly grateful for the excellent quality of care along with the innovation which makes getting healthcare so much easier!

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.

I recently had my first visit in this hospital and it was a delight. They immediately made me feel…read morevery comfortable and it felt as if they had been my doctor for years. I am very happy to have found a primary care physician that I feel I can trust and connect with.

Dr Gupta and her staff have always been great... definitely a good experience all around with her.read more

Dr herself is good but office staff are not. Can they their insurance straight and figure out if…read morethey are in network or not. Two visits submitted differently and one not covered by insurance. Forced to find a different dr because they called the day of my appointment to tell me I was no in network, when in the same calendar year and with the same insurance I was previously.