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Kim Veronica D MD

2.3 (3 reviews)

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BJC Medical Group

BJC Medical Group

1.6(5 reviews)
2.8 mi

I have celebrated 25 anniversaries of my 30th birthday. So when you get to be my age it is good to…read moremake an appearance at your doctors office at least once a year. It is good to know that everything is still good and that you don't have anything sneaking up on you. After a year of active Yelping and wanting to do it more energetically in 2013, I wanted to make sure my antique of a body could handle it. They also recommend checking with your doctor before starting a new vigorous exercise program. I had to start an exercise program to help me drop the extra 30 pounds that have been added to my frame in the last four years of Yelping. I just hoped he'd not find anything else wrong with this half century plus man. As usual, my check in was easy even with my company changing insurance companies. The taking the new information was smooth and effortless. The front office personnel was well prepared for those changes at the first of the year. It seemed as if everyone who was checking in at the same time, also had changes in their insurance and it was all completed in a timely manner. I barely had to check in on Yelp and one of the friendly efficient nurses was calling my name to come back to one of the examine rooms. Before sticking me in a room, she had me do the thing I was dreading most and that was weighing. The number was higher then I wanted, but not as high if I hadn't gone back to Weight Watcher earlier this year. She then put me in a room and I had no waiting at all. Another nurse joined her and they completed all my test, asked me various questions for clarification and left the room. It was only minutes before my doctor, John Ellena entered and completed my physical. John has a great bedside manner, is good listener and takes great concern in my health. I then was walking back out to my car in less then 40 minutes and a clean bill of health. He did tell me to watch the weight, eat in moderation when Yelping and to keep going to the gym.

I would have given a better review prior to this week. My family doctor, John O'Brien, left his…read moreold practice and came to this practice two years ago. I went with him and have no bad comments about his care at all. However, he retired this week. I am 62 with a history of respiratory illnesses and other health challenges and called yesterday to have a visit. The first person I spoke to gave me the name of the NP that worked with the dr I am switching to when I was told I could not be seen by that dr for two weeks for my "well visit". I was told by Zane that the NP had four slots. I checked my insurance and called back and got a different person. I was then told that the NP was not taking new patients. I was not asking to be a new patient, but rather to see the doctor's NP. What is happening was significant enough to warrant a nurse triage call back. I retold everything a third time and the conversation was left with the choice of a virtual visit without any real data from an examination or you'll need to go somewhere else. She seemed distracted from the home during the phone call. I ended up at Mercy Go Urgent Care and had a wonderful NP who diagnosed me within 10 minutes with bronchitis and explained the hours long shallow and virulent coughing. After looking at my BJC chart she said that I should have been red flagged based on my respiratory history. She also supported my turn down of the virtual visit for the same reason I thought. She needed to hear my breathing. I cannot stay with a practice that cares more about protocols than their patients. It's too dangerous.

Kim Veronica D MD - internalmed - Updated July 2026

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