***EDIT*** They…read morereached out to me directly via phone to schedule and I was asked about specifics in terms of my laundry handling and care. I've scheduled a pickup and I'm excited to see how everything turns out! *** I called a few days ago to do the pickup/delivery service everyone talks about and the man who answered said "no they don't do that." However, I ended up messaging here on yelp since I did see so many reviews about it! The told me to call to setup an account for pickup/delivery. I called again today and when I asked to set up an account, the man hung up the phone on me. I'm disappointed because I was really excited to try out the pickup/delivery service everyone is raving about! However, it looks like I won't be able to.

Honestly such a great local laundry business and service they offer to the community. They're very…read moreprofessional and do an amazing drop with the folding and washing. I never have any issues and theyre super good with communication which I appreciate. Will always be going here as long as I live in this washing machine-less apartment haha

My laundry comes back beautifully folded and smelling great…read more Very reasonably priced. Always on time.

Everything was great. But the main problem is their price. I will look for a service with a lower…read morepricel

Went to a few laundromats in the area and this one is by far the best! Owners are very helpful and…read moreit's well maintained!

My son's favorite place to be Clean machines, dryers are…read morepowerful. Spacious place.

Update: Their Pick up and delivery DOES cost more per pound than dropping off in personread more

Quick turn around. Reliable service. Not overpriced. Nice staff…read more Be careful to bring your own bags to they will charge you for bags. The bags are overpriced.

Best laundromat in Williamsburg! Staff are friendly, enjoy the layed back atmosphere with good…read moremusic playing! Washers and dryers are super fast and really good pricing. Highly recommend!

I've been using this place for the last year and listen this is the best Laundry I ever made. The…read moremachine's are amazing, it's so clean here people, & the people who own the place is so cool. It's always good vibes. You can sit and relax. Very very recommended.

Yesterday a machine broke with my clothes still inside . Was stuck on soak cycle for over 90…read moreminutes when the whole cycle should take 30. Owner was nowhere to be found and the only attendant left did not care and just stared at me blankly while continuing to fold someone else's clothes . After two plus hours the owner comes and tried to haggle his way out of issuing a refund . Worst customer service of my life . Oh forgot to mention these washers were 18 quarters previously and are now 24. 24 quarters to have your clothes held hostage by the worst laundromat in the city. Ridiculously crowded. Long waits for dryers because half of them are "reserved" so the new gentrifiers in the neighborhood can use wash and fold service. It's a shame

Have been using them for almost 4 years now. Always fast, always clean and always wonderful!read more

Bk Laundry is a very reputable laundry service I rely on. I'm in the park slope area and have been…read morea customer for yrs. Clothes always come back clean and folded. Drivers always respectful and polite! My go to for my laundry needs..

The worst most stressful experience imaginable! I have a time sensitive trip coming up on Saturday…read moreand thought I could rely on their 24 hour guarantee. I booked my 6-9 pm pickup at 11:30 am on Thursday through the website. I didn't receive any confirmation via call, email, or text to confirm when my laundry would be picked up. I left my laundry out on the porch and it is now 2 pm on Friday, over 24 hours after I booked my laundry pickup. I haven't received any communication to confirm that my laundry has been picked up. To make matters worse, I've sent numerous emails to the emails provided and their number is out of service. This is the opposite of the responsive customer service others describe. I have no idea what's going on or if this is just a giant scam.