I brought a dress in for granddaughters wedding to be taken in. She quoted me $28 . I asked her why…read moreit was so high and she stated it was for her experience and work. I asked was she going to removethe extra fabric from both sides of dress and she said yes. It was to be close to an inch from both sides. There was too much fabric. When I picked up and tried on it looked exactly the same and I looked pregnant. When i got home i examined her work. See below: one simple stitch some places less than a 1/4". Sloppy and I can't wear it. I demanded my money back. She lied to me. I will not return.

Nice efficient quick wonderful, personality, sweet kind, and loving woman blah, blah, blah, blah,…read moreblah, blah, blah, blah, blah, blah blah blah blah blah blah blah blah

I typically stay loyal to my tried-and-true alteration shop in Snellville, but I decided to give L…read moreV. Alterations in Lilburn a chance since it is closer to my home. Initially, I was very hopeful after speaking directly with the owner. I brought in two dresses, both with lining, and we discussed in detail the alterations needed. One dress required more work, including taking in the sides and shoulders, raising the hook closure, and stitching the top closed at the bust area. We also discussed pricing. While I initially felt the total of $160 for both dresses was a bit expensive, the owner explained the amount of work involved, and I agreed to move forward. We also discussed the timeline, and I intentionally gave her a full week to complete the work since I would be leaving the country shortly afterward. Unfortunately, when I arrived today on Mother's Day to pick up my dresses, only one dress had been completed. The dress requiring the side alterations, shoulder adjustments, hook closure change, and stitching...had not been touched at all. In fact, the pins from my original fitting were still in the dress exactly as they were placed during our first meeting. That immediately showed me that no work had even been started or attempted on the dress despite the agreed-upon timeline. I was then told that she wanted to speak with me first regarding the hook placement and stitching because those would be an additional cost. But she never called during that week to discuss. This was extremely disappointing because those exact alterations had already been discussed and agreed upon upfront as part of the original price. To be fair, the dress that was completed was done well, and I can acknowledge quality work where it exists. However, I was disappointed by the lack of follow-through, communication, and consistency regarding what was originally agreed upon. And I gave her additional time...1 week to complete both dresses. She stated that was good. As a customer, I value transparency and professionalism, and I do not appreciate when terms change after an agreement has already been made. At that point, I simply asked for my unfinished dress back, and now I am left scrambling to find someone else to complete the work before my trip. Because of this experience, I will not be returning. I do wish them the best moving forward, and I genuinely hope this feedback helps improve communication and customer service for future clients. My advice to others would simply be to proceed with caution and ensure every detail is clearly confirmed before moving forward.

So I brought in 3 vintage Louis Vuttion pieces two weeks prior. 1 crossbody and 2 wallets. She was…read morenice while I dropped them off but picking my items up days after I was told they'd be ready was a different story. I was told she had a bigger order than mine and she could not fix my items. She didn't even remember anything about my items! Just tosses them to me and said she had other orders to fill larger than mine WOW! I'm very disappointed because the time wasted I cannot get back! She could've called me a week ago telling me this but she waited until I get there and doesn't even remember to do my items. i know she's been in business for a while but Im very dissatisfied!

I got a couple things done here- one resizing of a dress and one fixing belt loops on my coat and…read moreboth occasions, Kathy did an amazing job. The charges were reasonable as well. So happy to have found Kathy! I have one more thing to drop off and fixed and i'm sure it will be done with care. Thanks Kathy!

I needed to have a sweater darned and Kathy did an amazing job and a very, very reasonable rate.read more

I have been taking my clothes to Genelle's for years -- even my high end designers (I no longer…read moremake the trip to Buckhead or Roswell). Love them -- they even make clothes as well. Prices are extremely reasonable and turm around is fast.

The lady at the front desk was very friendly and did a great job of explaining what could and…read morecouldn't be done to my clothing. I was satisfied with the work they did (3 men's shirts) and they also had a quick turn around.

Highly recommend working with adore for your alterations!! She is an excellent and responsive…read morecommunicator, and a sweet and patient person. I gave her about 5 work wear pieces I needed altered (dresses, blazers and a vest) and she charged a very reasonable price, did a wonderful job on it all, and returned it finished within 1 week. We met for the fitting in a marshall's dressing room (she has an arrangement w the store) which was a bit unconventional but honestly totally fine. This was a great experience from start to finish and i'd definitely reach out to her again for alterations needs.

While we didn't use ARL's services she was responsive…read more I was helping a friend visiting out of town locate a local tailor to make him a vest. The friend waited until last minute. I had a feeling the Their expected turnaround was not reasonable. I would consider her services in the future if needed for customization. Rating is solely on communication. 6/2025

Update: See the proprietor's response. What he did is…read moredefinitely not "common sense matters". However, we do know now that it is to him. If you are unsure as to what is correct, go to any store that sells men's suits and ask. Better yet, just do a little google search. New suits (mine at least) have plackets long enough so when hemmed they will not look improper. Sewing them shut is simply incorrect and absolutely not a default choice. No one asked him to create new plackets with extra material. I did not ask him for a cheap option, and I told him to take his time. His dismissive response is misleading at best. When questioned the next day, he used measurements to try to convince me why he had no choice but to do what he did, but those numbers did not check out upon verification at home. Technicalities aside, look at the photos, and think of what other pitfalls you as a customer will need to foresee and avoid. I took the jackets to another alteration shop. As it turned out, Alex had cut out the fabric that was originally in the plackets so his mistake could not be reversed. Another unnecessary violation of a basic rule. The other new jacket, however, has been hemmed properly by her the first time, at a cost comparable to what AA+ charged for the improper and oversimplified job.

Great experience ‼his work is impeccable and is customer service was really good...i would…read morerecommend him to anyone.

Sue is the best. Alterations are always on time and perfect! We are going back to her this week.read more

Sandwiched between Sun City Tanning and Marco's Pizza, Sue's Alterations is located in the Five…read moreForks Corner Shopping Center. The shop offers alterations as well as dry cleaning services. Although small, it has enough room for two fitting rooms, a small platform, and a full length mirror. The shared parking lot is massive. I've used their dry cleaning services before and have always been pleased. They only accept cash or check, but are nice enough to give you the option of paying for services when you pick up if you don't have either cash or check on hand. At my last visit, I brought a jumpsuit to be hemmed. Typical me forgot to bring the shoes I plan on wearing with the jumpsuit. The nice lady (not Sue) who was helping me gave me her shoes (just to step on) to get an idea of the hem lenghth I wanted. I just picked up my jumpsuit earlier this week and the lenght is perfect! She also did a great job with the hem. I paid $25. I also want to add that my sister used Sue for her wedding gown alterations in 2016 and she was more than satisfied with the service and the price! She met Sue at Bravura in Snellville for 3-4 fittings, when Sue was the seamstress at Bravura before that location closed. My sister lost weight after every fitting and required lots of alterations. However, Sue did not charge her for the additional work. Sue was very professional and thorough. My sister's dress turned out gorgeous and she was comfortable throughout the day. The bustle was beautiful and and easy to do. It made my job as a MOH easier the day of the wedding!