Requested the bottom of the shoe sole to be glued and they did a shitty job with the glue so they…read morestitched the sole all around on both shoes and permanently destroyed my 350$ shoes !!!! Was charged 45$ for some B.S work! Don't ever come to this place ! Bad business/work !!!!

If I could give zero stars I would. I brought an expensive item for repair to this location and…read morethey ruined it. Claimed they could do great work. To make matters worse, they claimed they didn't understand how they ruined my item. After showing them before and after pictures and speaking with them for almost an hour about the issue, they finally agreed to give me a refund but turns out they double charged me and refunded me once. These people do not know what they are doing and I would have respected them more had they been honest about not being able to repair the item and not offering to do the work. I agree 100% with the other reviews about the quality of their work being poor and they are greedy with wanting money. Bottom line is If you are unable to repair something, just be honest and don't accept the job.

Caution: This business is terrible when is comes to Customer Service.. On or about December 23rd…read more2025 I delivered a jacket and matching sweater to, (The Cleaners, at 2148 Scenic Hwy-N Snellville) for cleaning. Upon picking it up on 01/02/2026 payment was requested by the manger and paid by myself at which time I departed. Upon arriving at my home it was observed that the sweater had been damaged,(excessively shrunken) to the point of being unusable by anyone but a small child, ( I am 5'11" and a 190lbs). I returned to the above location and spoke with the manager, (Chris Suh) who insisted that I had caused this damage prior to leaving it with them and refused to except any responsibility for what is clearly, damage caused by their neglect or at best their willful incompetence.

If I could give this business a negative star, I would. As a business owner myself, I understand…read morethe importance of delivering quality service and results--but this dry cleaner consistently falls short. In the past, I've picked up dresses missing their belts, and on another occasion, I was charged separately for a skirt that was supposed to be part of a suit set. These might seem like small issues, but they're avoidable mistakes that add up. Most recently, I dropped off a leather jacket for cleaning. It's been nearly three weeks, and each time I've stopped by, I'm told it hasn't returned from the third-party leather cleaner. Despite multiple visits, there seems to be no effort to ensure the jacket is back in a timely manner--or at all. On my third visit, I was again told it would arrive in a few days. Frustrated, I left without my jacket. If you need your clothing back when promised, think twice before trusting this business. Sadly, my experience has been far from professional. Proceed with caution.

Mrs. Berty is absolutely AMAZING! I need my dress altered…read morefor a wedding I was in on 10/25/25. The dress was an infinity dress that was purchased online on top of needing it altered. I also wanted something different as I was the matron of honor. I spoke with Miss Berty about what I needed and she created this beautiful dress. Her Customer Service was absolutely top-tier. She was very informative and her personality is infectious. I truly feel like meeting her was GOD sent. I've already discussed her designing me more personal things.

I contacted 2 dressmakers last Friday to ask about a dress I wanted made. I called at 10am and…read morespoke to the first dressmaker I'd found online, texted him pictures and a video, and got pricing from him and how much fabric I would need to purchase on that initial call. I then called Berty and got her voicemail. I texted a message along with the pictures & video to her phone. After about 3 hours and no response, I called again and once again got her voicemail. Hmmmm... ok... this IS a business day within business hours right?? This time I left a message. Berty called me back about a half hour later. She stated that she was "in a meeting" and started chatting me up about the dress. She stated that she had some beautiful material that I might want to use and that she's designed for many many clients, blah, blah, bluuuuhhh... ok cool. So when I asked about pricing she started telling me that I needed to come by her shop to take measurements and that she needed my email to send me her address? Okkkkaayyy... we got off the phone once I told her I'd text her my email. I sent her my email and also wrote that I needed a price quote to be included when she emails me her address. She then texts me her address with no price quote! SO, I ask myself, "Self, why did she ask for my email if all she was going to do was text it to me? MAYBE she's just going to email the quote by itself." Welp, THAT was 7 days ago and I've recieved absolutely no further correspondence from Berty whatsoever. Why couldn't I just get a quote over the phone like the other dressmaker did?!? I mean, THIS is what you do right?!?!? THIS is your area of expertise right?!?!? At least TELL me you not going to be sending ANYTHING, smdh. Very unprofessional... SO, I guess I will be contacting Daba Dressmaker back since Berty obviously doesn't want my business.

Great experience with renting a suit. Rental process was easy and the suit fit very well. Von was…read morevery helpful and went above and beyond when helping me with my suit! Definitely would recommend coming to this Men's Warehouse.

We visited this location at 1350 Scenic Hwy N Snelliville, Ga…read more We were welcomed immediately as we entered the store. Kenny assisted us with our Tuxedo rental and he was very friendly and had a great personality. He offered a lot of information about the various Tuxedo Rentals. We decided on the Black by Vera Wang 1231 Tuxedo with is a modern and slim fit. Overall, I was very pleased with service and the various selections of Tuxedos. I'd definitely recommend this location for your Tuxedo Rental and Sales needs.

Update: See the proprietor's response. What he did is…read moredefinitely not "common sense matters". However, we do know now that it is to him. If you are unsure as to what is correct, go to any store that sells men's suits and ask. Better yet, just do a little google search. New suits (mine at least) have plackets long enough so when hemmed they will not look improper. Sewing them shut is simply incorrect and absolutely not a default choice. No one asked him to create new plackets with extra material. I did not ask him for a cheap option, and I told him to take his time. His dismissive response is misleading at best. When questioned the next day, he used measurements to try to convince me why he had no choice but to do what he did, but those numbers did not check out upon verification at home. Technicalities aside, look at the photos, and think of what other pitfalls you as a customer will need to foresee and avoid. I took the jackets to another alteration shop. As it turned out, Alex had cut out the fabric that was originally in the plackets so his mistake could not be reversed. Another unnecessary violation of a basic rule. The other new jacket, however, has been hemmed properly by her the first time, at a cost comparable to what AA+ charged for the improper and oversimplified job.

Been coming here for about a year. Alex is extremely nice and the services he provides are done…read morewell and in a timely manor. I would recommend him to anyonoe.

Always great service! Friendly, always welcoming and speedy service. We've been coming here for…read moreyears! Highly recommend!

I typically stay loyal to my tried-and-true alteration shop in Snellville, but I decided to give L…read moreV. Alterations in Lilburn a chance since it is closer to my home. Initially, I was very hopeful after speaking directly with the owner. I brought in two dresses, both with lining, and we discussed in detail the alterations needed. One dress required more work, including taking in the sides and shoulders, raising the hook closure, and stitching the top closed at the bust area. We also discussed pricing. While I initially felt the total of $160 for both dresses was a bit expensive, the owner explained the amount of work involved, and I agreed to move forward. We also discussed the timeline, and I intentionally gave her a full week to complete the work since I would be leaving the country shortly afterward. Unfortunately, when I arrived today on Mother's Day to pick up my dresses, only one dress had been completed. The dress requiring the side alterations, shoulder adjustments, hook closure change, and stitching...had not been touched at all. In fact, the pins from my original fitting were still in the dress exactly as they were placed during our first meeting. That immediately showed me that no work had even been started or attempted on the dress despite the agreed-upon timeline. I was then told that she wanted to speak with me first regarding the hook placement and stitching because those would be an additional cost. But she never called during that week to discuss. This was extremely disappointing because those exact alterations had already been discussed and agreed upon upfront as part of the original price. To be fair, the dress that was completed was done well, and I can acknowledge quality work where it exists. However, I was disappointed by the lack of follow-through, communication, and consistency regarding what was originally agreed upon. And I gave her additional time...1 week to complete both dresses. She stated that was good. As a customer, I value transparency and professionalism, and I do not appreciate when terms change after an agreement has already been made. At that point, I simply asked for my unfinished dress back, and now I am left scrambling to find someone else to complete the work before my trip. Because of this experience, I will not be returning. I do wish them the best moving forward, and I genuinely hope this feedback helps improve communication and customer service for future clients. My advice to others would simply be to proceed with caution and ensure every detail is clearly confirmed before moving forward.

Worst cleaners ever. After years of business and me asking them to fix a mistake they refused…read more Tried to blame me for their mistake. They are dishonest and only cary about getting paid, not about providing fair service.

I have been taking my Cleaning here for years and years and years. Had them him three pairs of…read morepants last week which they did incorrectly and refused to fix. They want to blame me for taking bad measurements when that is the job at the seamstress. I would never take another piece of clothing here and highly recommend anyone to find a different cleaner than this one. They only care about the money they take not about doing by their longtime customers.

So I had this bright idea to do an all white room in my house. Since the implementation of this I…read morehave quickly found the need to find a reliable cleaners and so began my love for this one. Convenience: This is America and we love a good drive through. I love that I can pull up and they will grab a comforter from my backseat, give me a ticket and send me on my way. The entire interaction for a drop off took all of 2 minutes and 11 seconds. Yes ... I timed it. Customer service: The owner is amazing. He always greets me with a smile and goes out of his way to make sure I'm pleased. Value: A king comforter cleaning runs me about $30-$40. I'm sure I can likely find somewhere cheaper, but the experience here makes it worth it.

BROOKWOOD NEIGHBORS BEWARE! This business was sold to another entity and the family that has…read moreowned it for all these years are now back in Korea, though they kept the same name. I noticed when I dropped off a bedspread (that they have drycleaned multiple times over the years) that there was a new girl. There is a language barrier there and I actually left the drive-thru and parked and went inside to make sure I said 'dry cleaned" not washed. It was always the process in the past that the spread was 'sent out' and based on what day of the week I left it, it would take at the least a week to get it back, as the outside provider only came one day a week to deliver or p/u. Well I was told 3 days. (first red flag) Upon picking it up I did notice that it smelled quite nice (dry cleaned items have no fragrance) (Second red flag) and returning home I opened it and it has been washed and the lining had shrunk away from the fabric and the filling was lumpy. They had washed and dried the spread. Tag on it says Dryclean Only. I returned the next day and the gentlemen inside said it had been washed but they could fix it. Just picked it up and it is even worse. A total loss. Our guest bedroom is decorated around this spread -- pillows, curtains, pictures, paint. I explained this to the man with pictures of the bedroom, and he offered me $150 for the damages. I will not be returning to this establishment, and I had been using them since 1991. In the back you can see a 'village' of people working and he did tell me they do not outsource anything anymore. Until the new owners learn the 'art' of drycleaning I would avoid using them.