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    Kindred Cycles

    5.0 (45 reviews)
    Open 10:00 am - 4:00 pm
    Updated 3 months ago

    Services - Kindred Cycles

    Bike repair and maintenance

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    My new Riese And Muller Homage GT Rohloff HS Dual Battery.
    Darryl C.

    I recently bought a Riese and Muller Homage GT Rohloff HS Dual Battery bike at Kindred Cycles. I mainly dealt with Aaron during the whole process of test riding, ordering, and picking up my bike. Aaron was very friendly, patient, & very knowledgeable during my buying experience. I also dealt with Katharine & Alicia, they were also very friendly, patient, & helpful. I ordered my bike in the beginning of October 2022 & it was delivered at the end of January 2023. Aaron helped me a lot during those 3 plus months with answering my questions, concerns, & special requests. I live 3 plus hours north of Pittsburgh & I was worried about picking up my bike at the end of January Because I live in the snow belt area at this time of year it isn't the ideal time to be traveling with a bicycle on a rack on the back of my suv. I was worried about doing damage to my new bike with snow, ice, salt, etc. Aaron said he would store my bike still in the box until I was ready to pick it up. I really appreciate that he would do that for me, seeing that it could be weeks or months until the weather got better to pick it up. When I was able to finally pick up my bike, Aaron & his staff quickly put my bike together. The day I picked up my bike Aaron spent hours with me going over the features of the bike, setting it up with my personal preferences, test riding it to my sure it was adjusted right for me & helping me with buying accessories for it. Not once did I feel pressured to buy extra stuff or if I was asking stupid questions or trying to push me out of the door after the purchase. Aaron reached out to me a couple of days later to see how I was doing and to let me know that if needed anything to let him know. Nice to know that I wasn't just a number to them and that I felt like I would be taking care of for years to come. I can't say enough good things about my experience at Kindred Cycles. I would highly recommend them for your next bicycle purchase or for repairs or services. Darryl Case

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    Peter G.

    Great establishment. I bought 2 identical bikes - one I took to a bike shop closest to me for assembly and was disappointed. The staff at Kindreds on Penn Ave is incredibly friendly and knowledgeable. Even though my bikes are brand new they replaced the derailer and the bike shifts much nicer than my other bike. The charges are reasonable and I'm very happy with the service. I will take my other bike there for a going over.

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    Review Highlights - Kindred Cycles

    Consequently, it was a no brainier for me to follow him to the store he was opening up with Katharine.

    Mentioned in 6 reviews

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    Thick Bikes

    Thick Bikes

    4.3
    (81 reviews)
    $$

    Having just turned 75, and after many years of trail riding, I recently accepted that it was time…read morefor a little pedal assist. So after doing due diligence with online research, I went to Thick Bikes, where I found not only a great inventory but more importantly, helpful and knowledgeable service from the friendly owner, Chris, and his staff. I'm very happy with my purchase (a Velotric Tempo) and will not hesitate to recommend Thick Bikes to friends and family.

    This shop would easily get a higher review. They have a good selection of bikes and accessories…read more However, our customer service experience was non-existent. I had called earlier in the day to inquire about cycling helmets. They told me the brand they carried which I initially wasn't interested in but decided to make the 1.5 hour trip to check them out. Upon arrival we were impressed with the selection of bikes but the helmet selection was limited to one brand and sizes were limited as well. As I was looking for a helmet my wife was looking at bikes. A sales person who was initially working with a customer had that customer walk away. At this point my wife said hello and the sales person halfway aknowleged her and walked away ignoring the fact that she may have a question. We decided to shrug this off and continue to look around. We took a stroll to their basement where they have more bikes and did some preliminary sizing for my wife as we are in the market to purchase a new one for her. Then wee made our way back upstairs and back to the helmets. I had decided that I liked one of the helmets but wanted to compare with others they had on display but couldn't find the color or size I needed. After having other employees ignored us I decided it was time to go and internet shop for a helmet. As we were leaving the employee that blew my wife off earlier finally took some interest in us. At this point we had been in the store for at least a half hour. I told him I was looking at their helmets and interested in the Specialized Search helmet they had on display but wanted to compare with other helmets they had. He proceeded to take us to the helmets to show us comparable models one of which was the LOMA. He then walked back to the counter to look and see if they had my size and color I wanted in stock. He then announced that they only had black. Then as I was asking him about the Propero helmet they had on display he turned to help another costomer that had walked in and never acknowledged my question. It's unfortunate that a shop that was recommended to me by a friend fell so short of how highly he and his wife spoke of them.

    Kindred Cycles - bikes - Updated June 2026

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