Appointments were easy to schedule with minimal wait times and responsiveness in text as well. The…read morefront desk staff, usually husband (husband-and-wife team) was friendly. I DO NOT RECOMMEND THIS PRACTICE: They could not perform ultrasounds when I went, requiring visits to the associated OB or even the ER in urgent situations. Spent 4 hours and tons of tears in the ER because heartbeat was not detected due to this lack of in-office capability. All my medical concerns and discomfort during pregnancy were repeatedly dismissed and met with "pregnancy is uncomfortable", basically deal with it. This led to missed and delayed diagnoses, including unmanaged levels and late-detected anemia. Insensitive comments about my weight had me feeling body-shamed during pregnancy. I was once asked if I noticed the beautiful thin pregnant patient in waiting room because she was great! During my quick labor and once she actually acknowledged my pain, asking if I wanted epidural, it was too late. At one point, she yelled at me to shut up. My postpartum appointment was impersonal; she did not remember basic details about me and also asked the gender of my child she had just delivered. It was laughed off as she was so busy, how could she remember them all. The associated OB she must work with to overlook her patients, Dr. Cantero, provided rushed, impersonal care. We received quick ultrasounds without much explanation or even time to enjoy the experience. He left the room so fast once, leaving the door wide open while I was reclined half naked in the chair needing help to get up. Worst of all, he incorrectly gave us our baby's gender ensuring he was "99% sure." I still STRONGLY advise choosing a qualified OB over midwifery, especially if complications or health concerns arise. Nelly lacked empathy (possibly the knowledge) and care to send me high-risk help in my situation. With such great reviews on both providers, I felt the need to leave my honest, detailed experience hoping it helps someone. High ratings don't always mean high quality, especially when those reviews lack detail.

Had one of the best experiences ever. Everyone was so kind and thoughtful. Mirianellys was very…read moreprofessional yet super friendly. She talked me through what she was going to do before and explained everything as she was doing it. Very safe environment. Would 100% recommend They had to reschedule me because of an emergency and they called (couldn't get ahold of me), messaged and emailed. They then rescheduled me at my convenience.