Horrible experience. We called King George's because our furnace manufacturer recommended a list of "qualified" dealers to provide preventive maintenance service. King George was on the list. There was NOTHING wrong with our furnace. It just needed maintenance and our plumber who installed and maintained it had just retired. In the process, the tech found an impending leak in our hot water heater. It was not leaking, but he said it needed to be replaced ASAP. We fell for it. It took the tech almost a week to install the new tankless heater and we were charged over $5000 because he didn't know what he was doing and we were charged for his time. If that wasn't bad enough, it doesn't work! It takes 15-20 minutes running the water before it heats up. read more

I had a quote for an AC from the company. They use Amana which is already 20% cheaper than Carrier, but they quoted a price 30% higher than other plumber. I got an quote for Carrier 40-50% lower than King George (Guarantee) would charge me. Unfortunately I had my another unit replaced by King George, which I should had gotten quotes from other plumber. read more

I would not recommend King George Plumbing. They are very expensive and are always up-selling services. For example, I needed a new heating and AC system and the quoted me a price. I said it was too high and that I was going to let other estimates. They called me the next day and offered me a lower price. They did this to me with my hot water heater. And, whenever I called about a simple, they would always look around and find other problems that required immediate attention. I took this with a grain of salt and have since found a wonderful new plumbing and heating/AC company that is honest. They offer competitive pricing and do not try to up-sell you on things you do not need. Be ware. read more

The worst experiences (multiple times over). Overpriced by thousands of dollars. Paid for a Gold membership for priority service and yet have to wait a week for a emergency appt. Closed & Unresponsive on holidays when there's an emergency. Had one guy literally walk off a major job because they only sent 1 guy for a 2-3 person job. Had another guy come over and give an estimate for some major work and criticized everything and was so negative and obnoxious and rude that I asked he never return to my home. I got all the estimates and then had another plumber & HVAC guy do all the work from another company successfully for 25% the price these crooks were going to charge. Never again. read more

I had to call the company to complain. They would not give me my money back, so I told them if this was the case then I will sue you. Immediately my money was returned. Never call this company. Horrible experience. They did not even apologize. read more

I'm writing this review to warn others against hiring King George Plumbing. Here's my story: My mother recently hired King George Plumbing to fix a broken thermostat in August. Aris, a King George technician, came in and installed an Aprilaire 8463 and charged her $373.19. He told her that he did not charge her for the labor and that he gave her an additional discount. Later we researched the Aprilaire unit online and found that this model can be bought for about $60 on Amazon. So if you believe what Aris is telling us, then they marked it 522%. That also assuming that they didn't get these units at a wholesale cost in which case, the margins would be ludicrous. I pointed this out to Aris and said we wanted to return the unit. He said that they can't accept the unit back because they can't resell an opened thermostat. I find this hard to believe because it's not like they even showed my mother an unopened box and or even allowed her to keep it. Anyway, I told him if that was the case and if I could provide him a brand new unit in an unopened box, could he refund the money then? I'm thinking that I could just by a brand new unit for $60 so that I could get my mother's $373. He then tells me that they can't do that because the time that they invested in coming out and installing the unit. So his story changed. Now the company DOES charge us for labor, but they tell you that they are not. I tell him that's fine, I can see his point. How about we don't get a full refund, but instead we provide back a brand new unit unopened and they refund us $300. He then said I needed to call back Monday and speak to the manager. I called back Monday and I had a similar conversation with a woman. I also pointed out that their website has a seal on it that says "100% Satisfaction Guaranteed" on it. And asked her why they were not living up to that promise. She declined to comment and said that there are no refunds. Anyway, she said she may need to speak to the owner. I called back again later and still did not get anywhere so I told her that if there is nothing I could do then I would have to voice my complaints through Yelp and BBB. She said to call back when she's had time to speak to the owner. I called back one last time and was not able to reach the manager so I told that I didn't really have a choice, but to post my situation online so that I could warn others. We eventually just bought a Nest smart thermostat for $200 on Amazon. I installed it myself. So after all that, I got my mother a state of the art Nest smart thermostat which she can control through the internet or on her phone for $173 less than the cheap Aprilaire unit that King George installed. If you read King George's website, it says people choose King George because of honesty, integrity, and quality. This truly isn't the case. I would avoid King George at all costs. If this is how King George Plumbing operates with just a simple thermostat installation, I really don't know how you could trust them with more complex, larger jobs. read more

Stay away, they will ultimately rip you off beyond what you can imagine and tell you you need repairs that you do not. Call anyone else.

Plain crooks. Forcing to agree on repair without proper explanation. Do lousy job for literally 5 minutes charging hundreds $$$ for it.

Today I had my hot water heater replaced and some other miscellaneous plumbing items done in my house. The guys were polite, clean and so wonderful! They wore protection on their shoes and there is not a trace of dirt in my house. They showed me what they did and also showed me how to work everything. I was surprised and delighted. Thanks King George Plumbing for your great service!! read more

These people charge so much to come out,that its enough for a small time plumber to fix the same problem i had 5 times over.bad service.

Today I had my first experience with King George plumbing and it couldn't have gone better. Because of my lack of knowledge I'm always worried about being ripped off. The technician was personable and spent a lot of time fixing my problem when he could have easily said it couldn't be done and suggested a more expensive solution. The cost was upfront and didn't change with the amount of time the technician spent on the project. Very satisfied with the technician and the company. read more

BEWARE!! Initial diagnosis of central AC unit was for a new blower motor for $900 and change, BUT highly recommended a complete NEW unit for $7,800 because unit was what I thought was 15 years old. The company I originally called due to a great reputation called with an opening due to a cancellation. I said nothing about the King George diagnosis. AC was fixed for $130 dollars and it is running great! I asked what he thought the condition of the system was and he said GREAT. He also showed me in the attic that the unit was dated only 12 years old NOT 15. I went on to explain the King George diagnosisand he said that I was totally being scammed! It was a simple diagnosis and he had no problem diagnosing it! Thank god they called with with an opening due to a cancellation today! I cannot believe I even let those scam artists into my home! When I called to very nicely cancel the $7800 unit and explain why..."good luck with your 12 year old unit" was all I received! Never heard back from either of the technicians! Too busy off scamming someone else! BEWARE! ***UPDATE: UNIT STILL WORKING WITH ABSOLUTELY NO PROBLEMS FOR WELL OVER FIVE YEARS NOW! AVOID THIS BUSINESS ... SCAM ARTISTS! read more

Horrible company. Dehumidifier repair. First repair person comes to my house, looks at unit - tells me, my unit needs refrigerant, but it us a closed loop so we can not add - must replace the unit $3000. After he leaves, I take a look at the unit and see the valves for replacing the refrigerant call back send second guy. Oh, no it is not the refrigerant but the thermal expansion valve - why don't you replace the whole unit - I will give you a quote to replace the part, but it will be verry expensive. 2 days later, no quote - owner says, Oh I will replace the unit for $2500. Scam company, does not want to repair but replace. Shame on them!!!! read more

I moved into a new home and was having heating problems. I had to have a tech from King George come to our home twice because we thought the problem was fixed the first time but it turned out it was something else. Long story short is, I talked to the owner and asked for a credit since the first tech didn't fix the problem. He was extremely understanding and sent me a refund check for one of the visits. How about that? I will definitely use them again for future services. read more

Called made for an appointment for annual service to have my Weil McLain HE heater serviced as required. Took 2 weeks to schedule service. On day of appointment Service tech never showed at schedule time. Called and they sent another tech in the afternoon who had no interest or knowledge on how to service the HE boiler. I had to call Weil McLain to find out service requirements. Service techs main interest was to try to up sell me in doing other unnecessary work. He advised of a ridiculous prices for all unnecessary work and never cleaned or serviced my boiler as I originally requested. When tech left he stated that he would email me an estimate in which he never sent and there would be no charge because he did not service my boiler. A month later I receive a fraudulent billing with a forged signature in the amount of 267.19 when no work was ever completed. I wish I saw the other yelp reviews before ever contacting these shady contractor. I would never use again and spoke with my brother in law and he experienced the same unnecessary up selling experience. Beware of this company...... read more

Please stay away from this outfit. Last year they gave me an evaluation of my HVAC system which was all bad news-coolant leak (not true) and coolant no longer available (also not true; expensive but still obtainable). Furnace heat exchanger ready to fail (not true-small rust spots after 30 years)-I can probably go at least a few more years based on the minimal amount of rust after such a long service life. Another HVAC company said it was the cleanest furnace he'd seen in a long time considering it's age. After some research I've discovered that replacement business is these guys bread and butter. Lesson learned: Always get at least a second evaluation/estimate. Note: I'm not in San Francisco. More like Bedminster, NJ read more

Stay away from these folks. They have cute little cars with advertising on them, but you pay through the nose for it. Years ago I used them to unclog a bathtub drain (a la Rotor Rooter). $600 for 5 minutes work. My wife and I went to their office and protested this ridiculous overcharge. At least we were able to get back a couple hundred bucks. Never again! read more

Good response and good work, but very expensive! If it's not an emergency you will do well to get another estimate. King George replaced the main water valve and the pressure regulator in my home at a cost of $1,000. They were at the house for 1.5 hours. The cost of the parts according to the McMaster Carr web site is about $250. Even allowing for a 100% markup on the parts, that would make their rate over $450 per hour! read more

I can't say enough the team at King George...My A/C unit went out last week in the middle of 100 degree heat and I have 3 little kids at home - I called told them it was an emergency they had someone there in about 1 hour, they fixed my unit and thee checked the rest o fthe system out to make sure that it all worked properly - the mechanic was so thoughtful to make sure that everything worked properly. Thank you. read more

These guys are to avoided at all costs - the only thing they care about is charging you as much as possible. I once used them to tee in a washer to an existing plumbing line. I was at work, so I didn't know what they were doing - I was shocked to find they had charged me $600. read more

Leak from pipe in basement ceiling found in the evening before snow storm. They responded quickly. Someone came at 10.30 pm and fixed the leak, replacing the pipe with the small hole and saving us from having a badly flooded basement. Could not have asked for more in the circumstances. read more

Posting a WARNING about King George Plumbing: Overcharging and deceptive practices. The staff on the phone will not give any indication of pricing for parts. They will not allow you to buy a part ahead of time to have their plumbers install. The plumber who came to our home tried to charge us $1,000 to replace a garage disposal in our kitchen sink. The part was approx $200 online because we had researched it and my husband had cleaned out the area under the sink and taken it apart. The plumber agreed this was 1 hours work max. When we say no to the price the plumber in our kitchen lowered the price to $750. At that point we asked that he leave, but he asked us what we were willing to pay. We said $500 thinking he would still be ripping us off. In the end we asked that he leave but still had to pay an $85 charge for the call. Having it replaced now with another plumber for under $500. I am so sorry I didn't look here first. Many of the same reviews - most are hidden. read more

Our kitchen sink was clogged. We called these guys, who wanted $400+ to put a snake in the drain. We said no thanks, and ended up paying them $85 just to come out. They even had the nerve to offer us some kind of BS $150/year plumbing check-up program. Scam artists. read more

we had a dripping faucet...their guy looked at if for 5 minutes, said he couldn't fix it, proposed replacing for $750,,,,told him to hit the bricks. $90 down the frain for nothing of value. NEVER AGAIN, read more

I originally had my regular plumber booked to install a kitchen faucet, soap dispenser and a new hot water tap, however, his truck broke down. So I called King George Plumbing and explained what I needed installed. I had new countertops put in. The holes were already drilled in the granite and I had a brand new kitchen faucet, soap dispenser and hot water tap. They said they could come that afternoon. They came and installed it and we're professional. They charged me $1500 to install stuff I already had which I paid $1700 for and they were here for about two hours. My plumber came the next day to replace a part on my dishwasher. He couldn't believe what they charged me. He said I was grossly overcharged and it shouldn't have cost more than $500. I called King George twice to tell them how upset I was to be so taken advantage of. I asked them to give me some sort of payback for grossly overcharging me. I gave them two opportunities to try and resolve this situation. They put me on hold both times for at least 10 minutes then said they would call me back. They did call back the next day after the second phone call. I explained that I I had supplied the materials and the job took two hours at most. I didn't understand how they could charge that amount of money for just labor. They did offer me a $350 refund. I felt this was a nice gesture even though I thought $500 would have been better. At least they had the decency to try to make amends and I appreciate that. I guess the lesson here is to know your prices. read more

I was referred to this company by a friend. What a relief! They fit me in within 24 hours and the tech was professional and friendly. They knew just what to do and had my sink fixed in less than an hour. The price was reasonable too. I won't call anyone else. These guys were great. read more

We have on demand hot water that broke. I called 3 plumbers. The first one couldn't fix it. The second one quoted me $8,000 to replace it. King george fixed it for around $400.00 . It works great you guys really know your stuff. read more

Great company to deal with. They came right out for an estimate, then installed quickly after terms were agreed to. They even went above and beyond by loaning and setting up portable AC units until install was completed. Tiffany and Chuck were easy to communicate with, available for all questions. read more

Have use KGP for several large projects with complete satisfaction. This time a sewer backup emergency. KGP responded quickly and took care of the problem easily. Always a good experience both personally and financially. read more

King George replaced my heating/AC unit in the Fall and a technician came out this week to check the AC unit to be sure it was working properly for Summer (no additional charge for this visit). Everyone I dealt with, including all technicians that came to my house, was professional, polite and thorough. I would use King George for future plumbing needs. read more

I highly recommend King George Plumbing. I was flooded by my hot water leaking on a Saturday morning, I called King George and the lady works in the office answered rite away. She had the Tech call with in 15 minutes. They came out when they said they would . Replaced my Hot water heater the same day. I had hot water again the same day so I surly use them again!! Thank you King George Plumbing!!!!!!!!!!! read more

I called King George Plumbing to repair my air conditioner and the technician was awful, he was not able to fix it, instead he recommended me to buy a new system for $6300 and charged me a service call $133.65 for just look up.Later I called another company and they fixed without any problem and they gave a year guarantee for $200, labor and part included. Please do not use King George, it is the worse company I ever known. read more

I had to write this review - just had King George Plumbing at my house - with all the rain my sump pump failed and I had 3 inches of water in my basement - I called them at 6:00 PM - they have a telephone answering service that is so professional , answered the phone promptly - the tech was at my house within 45 minutes - so neat and professional - and resolved my problem - I would recommended this company to my friends and family - Great job King George Plumbing read more

These guys are crooks! They installed a sink disposal unit (Real cost at HomeDepot: $72) for $671 and showed the charge as overhead charge including 15min labor. Absoluteley dissatisfied. No one should use these guys. I found out about the incorrect extremely horrifying pricing after searching the same unit on the internet and actually visiting Loews and Home Depot local stores. They even installed a cheaper unit and showed it as a more expensive one on the paper invoice. NEVER EVER use them! Especially all the people in Basking Ridge, Bernardsville, Far Hills and Warren NJ. They are targeting all the rick people and ripping them off. read more

I wish I could give 0 stars! I find it shocking how many 4 and 5 star ratings are posted on here! I had my appointment and was told it would be $85, but at no time did the woman on the phone or the actual serviceman "Bart" say that was just to walk in the door! Bart had to call the manufacturer and explain what was going on with my furnace in order to find out what the issue was. The entire time he was diagnosing, he complained in both English and Russian about where my furnace was placed and continually told me I had a cheap furnace! Then after quoting me $1,283 to replace a circulating pump, I did a little research and realized I was being taken for a ride. When I declined to have the services done, I was then hit with a $251 bill. The extra money I was told was for him to actually figure out what was wrong...isn't that what the $85 was for?! Needless to say I did not hire King George and went with someone who was able to come out and fix my furnace the next day and for half the price! What a rip off and terrible customer service!!!!! read more

Called these guys after getting jerked around by my local all star plumbers and explained to them that my boiler stopped working and my house was freezing as well as my 2 kids!! The women who answered the call told me that they were very busy but to just give her 5 minutes. 5 minutes later...the owner will meet you tomorrow( Saturday) and we moved some stuff around and we will send a crew on Monday. Owner arrives on time with 3 space heaters under his arm.." thought you might need these". Monday the crew arrived in the snow on time.I couldn't be happier with King George. Extremely nice people, very professional, competitively priced,left my house spotless and did a fantastic job replacing a 50 year old boiler. It's not about the brand of boiler, it's all about the install and these guys nailed it. I hate getting jerked around by contractors, plumbers and electricians and am very vocal about it. These guys gave me nothing to complain about and I would recommend them to anybody. read more