David and his team are very helpful when Is comes to finding the best plan for you. They have…read moremultiple companies available with which is good on finding best price. I highly recommend them.

Friendly local business. Excellent service and very professional. I highly recommend them.read more

Everyone is so nice and helpful! Heike went above and beyond assisting us with all of our needs…read moreand questions.

I had a pretty stressful situation come up with my insurance recently--my monthly payment suddenly…read morejumped from $41 to $101 with no warning, and I had no idea what caused it. Naturally, I was frustrated and a bit concerned. I decided to call State Farm to get some answers, and I'm really glad I did. They took the time to explain that the increase was due to some coverages that needed to be signed off, and from there, they actively worked with me to get things corrected. Even though the app was still showing the higher amount at first, they didn't just leave it at that--they stayed engaged and continued working on it. By the end of the call, they were able to bring my payment down to $67, and then I was later informed that my next billing cycle will drop even further to around $48. That level of follow-through really stood out to me. I want to specifically highlight Erin Wiggins, who helped me through this process. She was patient, knowledgeable, and genuinely cared about getting this resolved for me. She made what could've been a frustrating situation feel manageable and handled everything quickly and professionally. Honestly, this isn't my first time dealing with State Farm, and one thing that's been consistent every time is their customer service. They communicate well, treat you with respect, and actually work to fix the issue instead of just giving generic answers. If you're looking for an insurance provider that will actually take care of you when something goes wrong, I'd definitely recommend them.

Alexis is always so helpful and kind! Always makes the process of anything with State Farm go so…read moresmoothly!

Taylor Guerrero is amazing , she is quick to respond and always tries her hardest to get you the…read morebest rates available. I am foever thankful to her for her amazing customer service.

To bI visited this office to meet with an agent about getting homeowners insurance. I met with…read morez*****a h*******z who seemed pleasant enough. She asked me a few basic questions which were auto populated on her competitors browser. And then kicked me out of her office without any help. I visited their office with checkbook in hand and received no help whatsoever. Very unprofessional.

Danny is very informative when answering questions and is always available for any consultation…read more We've used State Farm for years and we've never been let down by the company or Danny. We would highly recommend!

Excellent friendly service. They make you feel that you are part of the family. We have had very…read moregood help and service from them since we have owned houses in Huntsville. As a long term State Farm customer , our agent in Alabama choose Diana Barnes Agency for us. We experienced major wind storm damage and Snowmageddon here in Texas. When we went to buy our current house we had difficulty getting insured, but they stepped up and helped get us the coverage we needed. They have truly shown that they are a good neighbor and we give them a five star rating.

Lots of wind (weather service said 80mph) and water damage from storm. Roof and interior. Roof…read morehad holes and water poured in. Used the claim process and the company they recommended. State Farm assigned claim to Atlanta not Texas and does not communicate with property owner. ATL and claims adjusters in Colorado refuse to accept repair bid. Others in neighborhood with different agent and different company got their approvals within 1 day of storm. Their roofs are being replaced. It has been 21 days now. My house has a blue tarp, ceiling lights falling down and wood floor destroyed They will not speak to us about the issue. They will not allow contractor to discuss or be present. The phone numbers given are fax numbers. We are very dissatisfied. Sounds like this company is NOT a "good neighbor" to senior citizens and long term customers. If something positive happens, we will update but I am extremely disappointed with State Farm

This was a good company until the new agent came to town June 2023. Rate went up no explanation…read more Called some unexperienced female said we will call you back. Its been 3 weeks no call yet. even filed a complaint with the BBB. SO BEWARE GO ELSE WHERE.

We had a house fire. As the house filled with smoke, luckily our children got out unharmed…read more Fortunately we were home and able to control the damage, but lost our furnace and duct work (all right before some of the coldest days in winter). Insurance refused to adequately cover damages and boldly suggested we should have let the house burn MORE, then they would have covered damages. We are STILL without a functioning furnace. NOT the insurance company I want on my side during a horrible time in my family's life! I strongly recommend using someone else that will be there to help your family. (We have found another company). You pay all this money to insurance, they should be there to help during the bad times, not trying to find ways to not pay your claim.