Kellie is quick and will come out to you to inspect the Intoxalock device and help you out asap she…read morehelped me when I was stalled with the device not working she came to me right away and helped bring me a new one. I appreciate her services she is good at her job and does really good work and also fast at doing the calibration every few months. She's awesome. I highly recommend her.

I just got my interlock installed by this company Saturday and yesterday the device is not syncing…read more It took over a day for any kind of response and then they wanted to charge me 120 for a mobile fee to fix the device they just put in. There communication is the worst and take days to respond. Although they put in a faulty device they still want to charge a high fee for the mobile option with no consideration that I sent 350 on Saturday for the installation. I do not recommend this company.

Awful customer service, awful quality of product and horrible experience. I can never get a hold of…read moreanyone. They continue to move my lockout date earlier and earlier in the month so that I'm coming in so quickly after my previous data download. I can't get a hold of anyone, even though I've requested in numerous ways (email. phone. app.) and I've already had to have it fixed twice because of malfunction of the device itself. At one point, it drained my entire battery. I wish I had gone with someone else.

Most of my issues are with Smart Start Corp. Customer Service is terrible: Wait times of over 2…read morehours, Being hung up on, Saying they will call back and don't, Charging me for not having auto pay when the same will shows auto pay- no one called back to fix the issue. I had to get 3 hand set in a week because the stopped working. Price increases - 2 on the last 4 months. The local shops skip to tell very important information and say that depends on what state requires it. After I said Colorado, they could not answer my questions. Do Not USE Them!

Having my interlock service thru Nick's 2 was a pleasant experience. Despite being frustrated by…read moremy own actions and getting a dui, Jen at Nick's always treated me with courtesy and respect. To me, a little kindness goes a long way! Thanks again! Heath

After my car audio was stolen, I contacted this provider and had a $3000 install done, which…read moreexhibited repeated problems. First, the subwoofer went out - had to meet him in a parking lot to get a replacement. Then the expensive speakers he recommended, provided and installed started losing connectivity, and when I asked him to have a look, he stopped returning my texts. I had to go to Car Toys to have these rewired, and the techs there told me he'd installed the wrong subwoofer (1 ohm) for the system. Finally, he provided no invoice or paperworks, and when my insurance company offered to refund $2000 for the stolen equipment he'd replaced, and I reached out to him, he did not respond. So all in all, a very expense and aggravating experience. Caveat emptor.

Couldn't help me get information on part of my contract stating they don't have that information…read more How is that possible when I have a contract with you. Don't ever use this company. I hope you never have to. CUSTOMER SERVICE SUCKS

Do NOT use this company for your Interlock needs. I had nothing but issues with the devices on my…read morecar. I had 3 total in the 2 years I was ordered to have it because they ultimately went defective. They also drained my car batteries, and I had to buy 2 and then kept having to have the last one constantly charged. I've been stranded, had to have my car towed, and paid for many drive-share rides. I've also shown up to appointments to have absolutely NO ONE to be found at the shop for my scheduled appointments. Please notice these are all plural! Then when my day finally came to get it removed, I went to a shop (Ebenezer on Federal) in Denver. They took my (expensive) de-install fee plus their fee, plus the credit card fee, to then not submit any of the money to the corporate office of LifeSafer. I didn't even realize this until LifeSafer removed the funds from my checking account. Which I did not authorize! Also, beware... if they have a card on file, they will use any one you've EVER used! So now my checking account is negative, I've spent a lot of my time, energy, and efforts arguing with them as well as the shop and they will not give me my money back. This is horrible and they clearly are not selective with whom they choose to service their interlock clients to. DO NOT USE THEM FOR YOUR BREATHALYZER SERVICE!! There are many other companies out there. And choosing this company will not only impact your wallet, time, job, but also your car and possibly your license!