Absolutely gutted! will never get my knives sharpened here again! Amateur knife sharpening service, should be banned from sharpening knives! I handed in 2 knives, a USA Gerber and a Bowie. both excellent quality knives and factory sharp so i wanted "Razor Sharp". When i received them back the first time the knives were duller than before, he had scratched all the knife and the knife was ruined. I complained about this so the bloke had another crack at sharpening the knives. This took them a total of over 2 weeks and WHAT A DISASTER! the knives came back totally scratched and damaged! The arrogant shop clerk advised that the blades were "Cheap" therefore could not be sharpened???????? DAAAAAAAA!!!! CHEAP BLADES? This was the WORST experience i have ever had and the sales there were SHOCKINGLY RUDE! I will never return to this store and i recommend NO ONE GET THEIR KNIVES SHARPENED THERE! Now i have 2 brand new hunting knives which are ruined all because inexperience. King of Knives? King of Damaging Knives...You need new staff and you need a new knife sharpening service, PERIOD! King of Knives need to replace their sales team at Castle Towers as no one likes arrogant people. Absolute rubbish! read more