Their rice had weevils in it and I had to throw away half my pantry for it also their employees have "forgotten" to put in my rewards card twice read more

I live basically across the street so I go almost everyday to get fresh food. Okay, and cigarettes. And occasionally junk food type snacks. Everyone's pretty nice. I've never had a problem. It's fun to people watch in the parking lot. I have nothing bad to say about the Queen Soops. It's organized, clean, convenient, good prices, and everyone is the normal amount of nice! I live next door so I kinda have to say I'll keep coming back but I think I still would choose this one even if I lived farther, simply because it has the best vibe. I will say I hate that it's not 24/7 anymore. And the pst couple of weeks due to construction and then changing/updating their signs it was a pain in the ass but it won't stop me from coming. read more

This is unfortunately our neighborhood King Soopers. I am and always have been, loyal to Kroger grocery stores but this one makes me want to go to the Safeway two blocks away. It's not kept up very well, there are frequently dodgey homeless people outside, the produce is never super great and is alwayssss picked over, and the male manager is bizarre. It is better than the Kings on Speer closer to downtown but not nearly as nice as the Kings off Leetsdale closer to Glendale. I continue to shop here as it is most convenient but I don't enjoy coming here. read more

Money service hours until 8pm go at 5:30pm can't even get acknowledged by anyone who works in the store.

This is my neighborhood grocery store. And for the most part I really do love the Queen Soopers. It's true that sometimes the store shelves can be a bit unstocked and the produce can be a bit picked through. And the guy that I believed to be the produce manager, clearly doesn't care that much about produce, as I have routinely witnessed him throwing items from a distance. ((I prefer not to have my produce bruised.) It's almost as if he doesn't like vegetables.)) But forget that guy and whatever his existential life problems are. I just wanted to take a moment to say that I came by the deli department today and Ashley was an absolute gem. I have worked counter service and at a deli in a grocery store back home. I know that people can be brusque on both sides of the counter, and Ashley was warm and genuine. She asked me if I would like to sample the roast beef that she was slicing, I asked her if she knew that I was ravenously hungry, and she said no that's what we are supposed to do. That's a first for me. Thank you for keeping up store standards and being a kind human. read more

Specifically for the pharmacy: I have never seen a more inefficient and ridiculously run place in my life. I've been living in this neighborhood for 8 years and think I have to give up on the Queen Soopers pharmacy for their complete lack of professionalism and care when speaking with customers. I've been yelled at for calling multiple times in a week to check where my pain meds are. "We have a shortage. I don't know what to tell you," the girl on the phone snapped at me. I asked if I should try another pharmacy to get them filled if they were going to take longer with it and she made it seem like I was being rude by calling once a day for five days to ask when the prescription would be filled when I was told that it would be ready the following day when I dropped it off. Being treated like you're drug seeking when you're just trying to get a pain med that you need to function filled is terrible. Before I left on a trip, I was given a new prescription. Had it filled for 90 days to deal with the pharmacy less and they only had enough to fill 30 days. Fine. I can pick up the rest when I'm back. Apparently they took that as I don't need the whole prescription filled and billed it as 30 day supply when it was written for 90. Since it was filled for 30 days, I now wasn't eligible for a refill until next year, meaning new deductible and completely out of pocket until I hit that. Without my consent, without my doctors consent, and without informing me, they changed my care. The girl eventually re-billed it and I was able to get it filled but had to call to see if it was done and it wasn't in the system so girl 1 asks girl 2 what is going on. Why isn't this in the system? Why isn't that documented? Why do I always have to call to see if things are going to be done correctly or in some half-assed way? I filed a complaint earlier this year but I'm sure it went in the circular file, just like this will go ignored. But if you're looking for a pharmacy and need more than an occasional antibiotic, find another location. They're too busy to care about people and it shows everywhere. read more

I really love King Soopers, but I don't love this location. Its a few blocks down from my apartment though so it is most convenient for me. The selection is scarce. They don't seem to have a lot of staples and the stocking is not always kept up with and it takes them a while to stock it. The parking is really rough. This location is right by Cheesman Park and very busy all the time. Luckily I walk or else parking would be a very frustrating time and I might not stay and shop. But that's just city parking in general. The employees are kind and helpful for the most part. King Soopers does seem to always have the best prices, which is the main reason why I shop here. read more

If nothing else, I was surprised to see this pop up on my map, and even more surprised to see it in person. I thought surely the map was wrong, as I trekked across the neighborhood to chase down the map pointer. But there it was. A bastion of food and beverage in the 'burbs. A house of food hope in the 'hood. A veritable villa of veggies and vittles with vecinos. I wasn't actually after food. No, I came in search of flowers. And I've found that grocery stores are hit or miss in the floral department. Outside of temperate climates the lilies are often terrible. Sadly they're not great here. But the roses were solid, and when you cone over for a sinner party, they make the perfect gift. Parking was very not awesome on a weekend night, but what else is new? For me, I was just happily surprised that it exists here in neighborhoodland. read more

Salmon. Rice. Asparagus. Mega stuffed Oreos. Milk. Eggs. Berries. I still need the berries for my yogurt. I wander the store filled with people who both don't try to smell like trash and people who deliberately try to smell like trash. It completes the look, I'm not sure. I'm an old man at 28 and I can't keep up with these youngins. As my mind races through an ageist diatribe I walk into the most heavenly smell; the flower/produce section smell amazingly. Seriously. I'm not sure if they're pumping smells, they got a glade plug it in plug it in, the flowers be smelling extra smells but it is fantastic. I'll be back for sure just for some beautiful smells alone. read more

Wait 25 minutes to park, 15 minutes for a cart, only to shop empty shelves. Most grocery stores are bad, but this one especially

King Soopers. Soooooopers. Ha, what a strange name. I've been here multiple times already over the past few days and I already feel at home. It's definitely BUSY busy busy... I seriously don't think I've ever seen so many people in one store before. And I've had to wait/circle the lot for a parking spot more than once, but the store itself is clean and bright and nice. Just crowded. I keep describing King Soopers as a Kroger mixed with Whole Foods. Of course it's related to Kroger so it has all the same brands, but there's also a really great selection of locally grown produce and a pretty impressive cheese section. That's most important. Plus, all the essential oils and aromatherapy stuffs and fancy organic lotions/shampoos are right by the entrance so you're greeted with a lovely botanical fragrance as you walk through the door. Smart, King Soop. Very smart. Prices are right for this location (I'm still used to my lower Fort Worth prices), so no big complaints there. Although one small loaf of gluten free bread is $6.59 and that seems a liiiiittle crazy to me. Of course I bought it anyway because I'm not the most thrifty grocery shopper and I felt like making toast. Employees have been so far so nice and a few have even gone out of there way for me, unsolicited. I was looking at the frozen wild caught shrimp, debating between two smaller bags or one giant bag, and a grocer came by and said, "actually, our best deals on shrimp are over there..." Yay! Why, thank you! read more

I have found my newest grocery shopping guilty pleasure. Delivery. So let me 'splain. I've been in bed for the last four days straight with the kind of awful flu that makes you become a netflix addict, lose 5 pounds, and run out of provisions of every kind. With fam and friends out of town (what were they thinking, exactly?) it dawned on me that I could probably order emergency supplies online and have them delivered to me. Yes! Now, while I wouldn't recommend this on a regular basis because of the delivery fee (it's normally $19.95 I think, but you'll get a discount on your first delivery), I do think it's an awesome option for when you're sick, having a party or some kind of emergency, or are doing your best to become a shut-in. Also, it's a $50 minimum order. Some things to keep in mind, from my one-time experience: 1. Register for your online account first before starting to put things in your cart. If you don't have a KS card, ask for a number when you register 'cause they will give you automatic discounts and coupons. 2. Don't expect same-day delivery. You'll be offered up delivery options when your cart is ready to go. 3. They will make substitutions, so you gotta be flexible. 4. The online order system is a little clunky and unwieldy, and you don't get an email confirmation which is weird. But whatever, it's a tradeoff. Did I mention you don't have to leave your house to get groceries? Thoughts: I got a call from my delivery driver at the tail end of my delivery window, and he was running about an hour late. No worries for me since I'm in bed anyway, but be aware if you're ordering for a time-sensitive party or whatnot. So, I'm a fan. Also, I apparently picked up a free bag of swiss cheese. Score! read more

This is a cramped, busy urban grocery store smack dab in Capitol Hill. Other locations on Leetsdale and in Stapleton are nicer and bigger and generally have better selection of goods. However today I'm giving this place a 5 star rating because a young man, Emmanuel in check out #2, saw I was unhappy with an interaction I had in the self checkout line which is how I ended up in his line. He took the initiative to get a price check on an item instead of telling me I had to go myself to obtain the price on a pound of packaged ground turkey the meat department had not tagged. This was intuitive customer service. Thanks for helping a frustrated customer. I appreciate your kindness. read more

OK. I know, it's a grocery store, but it's a really nice grocery store, and yes, it's in my neighborhood. This King Soopers had a remodel within the past year or so. It's open, clean, spacious, and clean, yes, very clean, even the restrooms! Things are fairly easy to find, and if you can't find something that you need, look at their printed paper directory, which is located by each of the two doors, or read their large in-store directories. Service - very good. Yes, they have checker type check out lanes, as well as a well managed self-serve check out lanes. Parking - large lot, with a smaller lot directly west, across the street. I know, it's a grocery store, but it's a really nice one. read more

King Soopers is the closest grocery store to us on North College in Fort Collins, CO. There have been improvements from last year in accessing the store carts. Last year you often had to get one from the lot. The carts were in filthy and in terrible shape and the damaged wheels would thump - thump along as you strolled. Things have improved a since then. The people at the self checkout lines are generally very nice and accommodating. The people in the lines are usually abrupt and grumpy so we try to avoid them. The big irk we have with King Soopers is the prices are high and always getting higher. There produce is no different than any other stores regardless of their annoying ads on TV. It's disappointing when you have to pay $8.99 for a Marie Callandar pie at King Soopers but they are $6.89 at Walmart. This is typical of many products. So they lose out on our business. read more

This location has great employees; Matt & Suzanne in the pharmacy are first rate! I trust them implicitly. The rest of the staff are incredibly helpful, sometimes comical, yet quite friendly. From the service desk, Beka & Bev; the floral department has Christine who always anticipates your floral needs. Cashiers & managers Valentina, Peter, Rob, Victor, Kenny & Ann Marie in The Cheese Department, & Nicole in Natural Foods. It's actually fun & entertaining to shop here! (And not just for the location) There are also 2 Red Boxes outside. Aside from a small parking lot, I'll continue shopping here & suggest this to new people in the neighborhood! Keep up the good work! read more

Ah, good ole reliable Queen Soopers. Living in the area, I prefer this Soopers much more than the Soopers on 13th and Speer. Even though it gets busy, that's part of living in the city, baby! Parking can be a little bit of a cluster you-know-what. Try to park across the street on Corona, if you can. Luckily for me, I can walk here so I don't have to worry about parking. Just wanted to give y'all a warning before coming. Produce can be give or take. Because this store is always crazy busy, it CAN be picked over. Most of the time, you can get your tomatoes and garlic with no troubles. Other times, the fruits and veggies that are on sale are GONE. DEMOLISHED. Deal with it. All of the employees that I have encountered have been friendly for the most part. No trouble there. And have you seen the new cheese section? Oh my dairy heavens! I like to try out at least one new cheese every time I am here. No need to go to those mom and pop cheese shops around town (sorry, mom and pop shops. I love you! I swear, I'll be in soon!). It's not as big as the King Soopers in the burbs, but that's life in Cap Hill. I'll deal with it. read more

I just moved into Capitol Hill On 9th and Ogden...........what a great store and only two blocks away. The cashier and bagger make everything so easy. I love the neighborhood feel. Discount ski tickets and Rockeis games. I am going to tell the rest of the mole men that if they wont to come above ground....this is the place to be!!! Johnny Rocker B read more

I'm really confused by this grocery store and their hiring process. Everyone seems hungover or on something, as they are not focused at all. Cashiers will walk away from the register to look at their phone, the customer care people seem to be staring off into space most of the time, everyone seems sleepy. Get them some coffee! read more

This store needs to open someof the larger order self checkout kiosks earlier in the morning!! There were 6 people in line with me last Saturday at 8:00 in the morning. All of us had a half cart or more to purchase. Its a little difficult to fit 1/2 a cartful of food (or more) into 2 grocery sacks!!!! Also the low quality of meat at King Soopers in general is appaling. Spent 45 bucks on ribeye steaks today that were absolutely tough, tasteless & poorly butchered! They've gotten me for the last time! I ordered takeout. Im taking the steaks back tommorow fully cooked because they arent fit for their intended purpose of eating!!! read more

Seriously, where is King Soopers getting their cantaloup, from a landfill? It is completely tasteless, tough, and never ripens. It doesn't matter if you eat it the day you buy it, let it sit for 3 days, 5 days, it doesn't matter, it will still be virtually inedible at times it's so void of flavor. Yet nearly EVERY time I buy a cantaloup from Walmart, it's almost always sweet regardless of when I decide to cut it open. Test for yourself, you'll see what I'm saying. Hey KS, get a new melon vendor! read more

This review is for the pharmacy. The younger lady with the black hair that was up in a bun, was so rude. I don't know how she's in customer service or yet works for a pharmacy. I would avoid going there while she's working. read more

I hiked over to this store a couple times a week back when I lived in Capitol Hill. Now that I'm in Baker, I still drive over occasionally, since I'm not a fan of the ghetto KS on Speer. So, they have done a huge renovation in the last six months or so. New layouts always take some getting used to. While I don't think it flows very well, it sure does look a lot nicer - and, as someone who prefers the self checkout lanes, I like having them all lined up at the end. No hopping back and forth trying to figure out when a stand will open up. Yup, their parking lot is still terrible. Might be best to just drive around the block and use the lot across the street - I've never seen it full, or even close to being full. read more

This store is a bit cramped, but it's a great place to shop at; and, it has the best Starbucks inside!

The first time I went here I just lost my wallet and had his temporary card thing set up that wasn't going through on credit, it would only let me run it on debit. I asked someone for help which it took like 15 minutes with so many associates passing me tying ti get their attention at self check out or having the "associate help light on". Once a manager finally got to me he talked to me like I was an idiot and everything he rudely insisted I try I told him I already ran it through like he's suggesting. Almost treating me like I stole the card and didn't want to put in a pin from not knowing it or something-very condescending... really skinny guy I don't know im his name but wish I did so his company can see he was an unhelpful dick. I didn't want to shop here again, but one day a few weeks Kate I was in a rush and that was the closets and most efficient stop to make so I did go in. I had issues again with my order with wrong signage of what was on sale, and this taller manager didn't ask any questions about anything, helped me with a smile and was so accommodating with things. Also wasn't able to get his name, but was so amazing and adjusted my views on the store. read more

The staff constantly contradicts each other. Couldn't pick up my full months worth of prescription because they were almost out of stock so they gave me half and told me to come back in 4 days for the rest. I came back in that time and had also received a text saying my prescription was ready for pick up. The woman at the counter proceeds to tell me that I already have some and needed to wait. That's not her business what I have when I was supposed to get the full amount previously. I'm going out of town not that it's anyone's concern and wouldn't be back in time before running out. Then they say it's because my insurance won't pay for it for another two days, fine I'll pay out of pocket because this is something I have to take daily. I FINALLY get my prescription and ask why the confusion, and another woman who was previously interrupting my question says several times as loud as she can that it's because I have a controlled substance and if I didn't like it I could go to another pharmacy. Not only are they rude, contradicting, but they're also judging me based off of my prescription? It's a controlled substance to keep previous addicts off of drugs. The only person that's been kind and didn't have an attitude and actually asked how I was doing was Carissa and when I said that to the staff they all laughed. How petty. read more

i'm commenting on ALL king soopers', this one came up 1st... i'm sick & tired of having to have a 'card', a coupon, a digital coupon AND i HAVE to buy 10, and those 10 don't apply to the other 10, and i'm sick of buying items i dont want just to meet the endless minimums...there's nothing on sale here, the quantity profits MORE than make up for the "supposed" price reduction...there are some slimy tactics going on here read more

If Kroger sells you something they should stand behind it , they sold it. If they sell you a bunk $100 gift card. One with no fraud. Still has $100 On it. Its just an inactive card, your issue to call the gift card company to resolve this over months through mail. Not king Soopers problem. Let's follow that philosophy. If I buy a bag of sugar and it's bad, has bugs in it, whatever, I can take it up with he sugar company. You stole $100 from me and your and your answer is not my problem. Not King Soopers problem. Really Manager Mike? You can call and see it has all $100 and Is inactive. Criminal! read more

Always out of stock. Never any fresh bread. Poorly merchandised. Poorly trained staff. Shelves with no product. Dirty.

very sad experience in here a few times while on vacation in Denver. shelves totally picked over. nobody to be found working at the deli (at all, anywhere) at 6:30pm while the sign there stated "open until 7pm" and there were many customers there needing assistance... the employees seem to not know where anything is. maybe it's due to the labor shortage all over the USA (not enough staff?) (hopefully states stop overpaying unemployment benefits soon so this can end and people get their butts back to work) -- just overall an underwhelming, sad, unsatisfying experience. :( read more

No longer 24hours. Ridiculous... no 24 hour store in the area now. It was never a good grocery store but atleast they had the 24hr thing going for them. Now I'll never step foot into this store. Not like they have anything I ever need anyways. Always out of things. Safeway down the street is no better read more

Oh, Queen Soopers, these days you fancy, huh? Sometime between when I left for California and returned, this King Soopers had a serious renovation. While all the aisles and floors and whatnot are new and sparkling clean, I have to say the biggest and best update is the cheese selection. Because this King Soopers has a cheese department that rivals the one at Whole Foods or practically any other regular grocery store around town. It's big, it's bountiful, it makes a cheese-lover like me weep with joy for all the variety I can get. Fancy crackers? They got you, boo. Fun spreads like fig jam? Sure. They carry all the accoutrement my cheese plate-making self wants. And they've got about 20 self checkout lines organized better than any other self checkout area I've seen. It's one long line and a worker from the store generally stands at the front letting you know when and where the next available check out lane is. For parking I recommend choosing the lot just across Corona. It'll make your world easier and happier when trying to get in and out. read more

I cut myself real bad at work. Went to King Soopers and ran into David, front end supervisor. This is Thursday evening, it was closing soon. We both hunted for a product that was not available, a simple finger cot. After realizing that it was not available he ran to the back and grabbed me a couple plastic gloves just to cover myself up for the evening. I hope someone from the top reads this, because David went above and beyond. Thanks David! The world needs more people like you! read more

It's called "Queen Soopers" for a reason, ok? Warning to the hapless straight guys who wander in here and are ASSAULTED (by assaulted I mean "happen to be present in the same zipcode") by the gays shopping for homosexual things like steak and paper towels and coffee: We have ears. Don't say things like "Man, there are lots of fags here." Some of us "fags" spent years in the USMC and can snap a schlubby, Broncos jersey wearing, heterosexual meatbag such as yourself like a wishbone on Thanksgiving Day and look FABULOUS whilst doing so. That said, this place REEKS of gayness and is pretty much the cruisiest grocery store in the land of the Coloradans. Bottom line: Will you get cruised here? Yes you will. If you don't like it, don't come to Gayville and be SHOCKED that the homos grocery shop. Shalom, fuckers. read more

I'm giving this specific location of King Soopers 5 stars strictly because of the amazing selection of food which far exceeds what is offered at my local K.S. The products make it worth going out of my way to get the best and you WILL pay for it. Two bags of groceries charged out at $47!! The parking gets a rating of 2 because it is consistently a complete nightmare only to be matched by an over priced food store in Cherry Creek that rhymes with Pole Foods. I arrived here at 6:45 pm on a Monday and I'd swear it was like arriving at a rock concert with a stream of cars backed up into the streets. For certain shop here to get the best selection of products, but do so on non peak hours. read more

Oh how I hate you King Soopers on E 9th Avenue. Let me count the ways. This was my neighborhood grocery store for years, and despite the fact that I grew to hate it, I continued going out of convenience/laziness. From the parking, to the staff, to the narrow isles, to the other clientele, to the dinginess, I hated it all. Certainly, there were exceptions, but all in all, there is something otherwordly about this grocery store. And not in a good way. Every time I stepped foot in there, I felt as though I was entering some other warped, wickedly annoying dimension, a wave of depression would envelop me, and I would resolve to get my groceries and get out of there as fast as possible. Once I finally escaped, I was inevitably harassed in the parking lot to sign some stupid petition. If you value your sanity and prefer to have an optimistic outlook on humanity, stay away from this store. read more

Long ago I worked at this King Soopers, when I was young, in my early college days....what a way to grow up and learn about humanity!! And yes, I've stopped by intermittently over the years, as I have a tender spot in my heart for this place. As Capitol Hill has changed, so has QS changed. I remember a few of the customers from my days as a bagger (that was how everyone started @ KS in those days...) like the lady who had to get a box of kleenex first and then handle each item she was putting into her cart with a new kleenex, not touching anything. She was a pleasant enough lady, just a little bit OCD. There was the cat lady who we all thought ate all the cat food she bought herself, as she never bought much people food. Either that or she bought her people food somewhere else but it sure didn't seem like she did. There were the multiple daily shoplifting attempts, but our manager had an eagle eye and caught 'most everyone. That was always dramatic. Too dramatic sometimes. The people from Governor Lamm's office would come in and the main thing I remember them getting for the Gov was artichokes! Sometimes at night when I got assigned to parking lot duty I didn't feel safe, but nothing bad happened to me there. If we had a security guard there I don't remember. There was a cafe on the east side of the store, and the Big Cheese deli on the west side. There was a hip and cool beatnik bookstore called Kugelman and Bent over on 9th ave. just west of Corona. The people who hung out there were fascinating to me. This store is still diverse and interesting nowadays, and much nicer to go to than the hidden King Soopers on Speer. read more

Sometimes you don't wanna wait in line when all you have is a package of bologna, a roll of duct tape, some cheeze-whiz and a Hallmark card. This is where the self checkout machines come in handy. Is it strange that when the machine says, "Thanks for shopping with us" I always respond, "You're welcome."? It's a matter of convenience...and this place delivers. Certain times of the day this store can be crazy crowded: 5pm rush hour, weekends and what not. Also, beware of the midday old folks who come and saunter around the aisles. The Queen Soopers is great for people watching too. More times than none you get an awesome Cap Hill cross section. The Starbucks is a good place to hang out and watch the world go by. One thing that makes this place great is the employees. The folks who work the checkout stands are polite as are the people who assist with bagging. I really appreciate that this store will employ all kinds of peeps and find a place for them to be useful :-) Overall you can't go wrong if you have to make a quick stop or a long overdue, huge shopping trip. Usually there's good muzak too! read more

I have been going to this location for years. My rating is based on the following experience more so than the overall visits I have made. I was shopping on a busy Monday. I was in a hurry because I had rented a Car2go and you pay by the minute. I stopped in to get some snack items, milk and some protein shakes. After I self checked out, ran to the car, got home, I had realized that the protein shakes did not make it to my house or even to the car. These protein shakes are a case of 4 for 13 dollars ( I bought three) and I was not giving them up without a fight. I called the store right away and Carl in guest services was extremely polite. He went and checked the register I was on. The shakes were still there! Carl put them behind guest services for me to come get. When I picked them up they just handed me the bag, no questions (thankfully, because the receipt was lost as well). Thank you Carl and King Soopers for being helpful and honest! I will continue to shop here with a smile. read more

A great store, and I would like to say that Rob is AMAZING. He found my wallet in the parking lot, and called me (in my ID slot I have a note saying "If found please call ______" and he did. Nothing at all was missing, and I really appreciate that honesty and responsibility. Someone give him a raise! Otherwise, this is the KS nearest to us and we never have a problem finding what we need, employees are friendly - even when we come late at night and have to ask for a restocking cart to be moved - and the self check is always open. Way better than the Safeway up Corona. read more