First Time Here…read more Just moved and I'm already loving this Walgreens! Considerate staff, and the bonus of having an RX Drive-thru!!

Store is very poorly run as far as the pharmacy I was on hold for almost 30 minutes then they hung…read moreup on me. I will be looking for a different pharmacy for sure. I went into the store the next day after being on hold for an hour. I asked the pharmacist about the wait. She said they were not answering the phone, between being a short staffed and giving vaccinations they had no one to answer the phone. I can understand that but either change the phone message or have the phone answered someplace else. I have to speak to them to get my prescription due to how Walgreens handles the prescription.

What a great way to receive your COVID BOOSTER and Flu shot all in one sitting. They are so well…read moretrained I did not feel either shot and I was out of there in minutes flat. A very clean atmosphere, with social distancing. Oh DID I mention you also receive a 10% off coupon for any grocery shopping you want to do. Talk about FULL SERVICE!

This pharmacy is amazing!!! After searching for a pharmacy who had my daughter's medication in…read morestock for 5 days, speaking with 8 pharmacies, Walgreens calling me about my prescription one day then claiming they don't have it the next, Safeway ordered it for us immediately and had it ready for me the next day. I don't think I'll ever use another pharmacy, despite the fact that it's 25 minutes away from my home. As far as I'm concerned, they are the only competent pharmacy and staff in the area. Highly recommend!

I realized I needed a copy of my bloodwork doctor's note. Grabbed my thumb drive and headed to…read moreOffice Depot but for some reason they were closed. I remembered Walgreens had a photo area so I went to check if they also had a printer. I learned that they can print a document if we upload it through their website. The two associates were so nice to me. Understanding and helpful. They printed my document and saved me from not being able to make my appointment.

They have great customer service. I don't understand the low ratings as I have been going for 20…read moreyears and have never had a bad experience with them. The insurance company maybe but not their fault.

I wish I could give this pharmacy zero stars. The employees…read moreare occasionally rude. The wait times is ridiculously long. The phone system does not notify half the time when prescriptions are ready. I can't believe anybody goes there. I tried to work with them but now I give up. I am leaving and never going back.

I feel like this is the best kept secretly awesome pharmacy in castle rock. I don't want everyone…read morerunning here but I have to give these employees some love. They are soo helpful and if they don't have the medicine I need they have suggestions and a connection with other king soopers to help. And a drive through!

I like this Sam's Club compared to other ones that I have been to…read more I went on a weekend and it was not very busy at all. Pretty clean. The layout was more similar to a Costco than other Sam's Clubs I have been to. I am a big fan of the Sam's club scan and go option, it saves me so much time. They have gas at this location.

Went in to get body lotion and saw the most perfect gift for my son. A Lego Fast and Furious…read moretechnic car. He is going to love it and we can build it together for Christmas. Forgot my actual card so had to log into my app to checkout. Thank goodness I didn't have to queue up for a temp card.

Great passport photo experience with Tom! He retook it a few times so I didn't look like a convict…read morehaha. He was extremely helpful and gave me tips on expediting the process as well.

Always sit in line for prescriptions for an eternity. No sense of urgency - ever. Can never find…read morethem either

Worst pharmacy customer service in Castle Rock. I need to stop a prescription from being filled but…read moreyou cannot do that on the App/website. I called this evening closer to closing time and waited almost 1 1/2 hrs for them to still not answer the phone . Ridiculous!! Moving everything back to Walgreens.

Been going to this location in Target for years. Bridget, Heather, Rachel, and Staff always take…read moreexpert care of our family's prescriptions. Excellent customer service and communication. Thank You CVS Target Castle Rock!

Clean store. Went to have passport photos taken for a renewal. Duh me - did not see button to press…read morefor assistance. I asked the cashier and she sent someone. They were training an associate so she observed the process. Friendly people. Photos came out ok. I don't like passport photos.

Pharmacy customer since 2010. Always treated with professionalism. 5 stars for the pharmacy and the…read moredrive thru. I avoid the store because the main cashier's check out is not respectful of the customer's time

I used to only come to this location for service on my vehicle because the actual work done on my…read morecar has always been good. Unfortunately, the customer service and communication have been consistently disappointing. During my first visit, I was told I would receive a text when my vehicle was finished. I sat in the waiting room for hours with no updates until an employee eventually walked in and said, "Oh, there she is, your car is done." I brushed it off at the time because the service itself was done well. About a week later, I hit a pothole and got a flat tire. When I first called, I was told the damage would not be covered under warranty, so I paid for a brand new tire out of pocket. However, when I came in for the replacement, I was then informed that it actually should have been covered under warranty and that I would be refunded. The manager processed the refund while I was there. A few days later, the money was taken back out of my account and, months later, I still have not received it back. Every time I call, I'm told there is nothing they can do and that I just need to wait. At that point, I decided I would only come back for basic oil changes. Most recently, I scheduled an appointment for an oil change online. Less than a minute after finalizing the appointment, I received a text saying the oil option I selected was no longer available and that my appointment would be cancelled. The biggest issue here is not the work done on vehicles. It's the lack of communication, and accountability when problems arise. After multiple frustrating experiences and months of waiting on money that was promised to be refunded, I can no longer recommend this location. The only reason I am leaving two stars instead of one is because one representative in particular genuinely made an effort to help and positively impacted a couple of my experiences here. Their professionalism and willingness to try to resolve issues did not go unnoticed.

Not a warm welcome from employees. Women's clothing…read moredepartment over the past year clearance racks have become a complete mess and unorganized. Most items are not tagged with yellow clearance prices or have incorrect pricing signs on racks . This is my local Walmart store however I have found that the Walmart store in Parker and Elizabeth have much more to offer, they are open until 11pm and employees have a good friendly customer service staff UPDATE: Store has been remodeled in May. Much better layout and clearance section is organized for now

I mostly like the location of this CVS. I like the self-checkout kiosks at the front of the store…read more They also have a good supply of distilled water which I heavily rely on. Their selection of over the counter medications are good. I haven't had much interaction with staff at this location. What I mostly like is the easy in and out of this store.

This establishment is poorly staffed, and always has been, they make numerous mistakes and they…read morehave no ownership whatsoever of them. They have a new answering service where you are not able to put input your refill information. You have to leave a message. I tried several times to do this on Friday the day my prescription expired. I was unsuccessful. The following business day was today the 23rd. They are refusing to refill it for me and will take no ownership whatsoever of their faulty answering service. Josie was condescending and the manager Amanda hung up on me. Neither of them were professional. I would not recommend anyone go to CVS. It's be an issue since it's inception. unacceptable.