they usually have good product. the service is terrible. but only with the one round white guy with…read moreglasses. hes just miserable human being and doesn't seem to ever want to work there. highly recommend he gets moved to stocking or another location

I don't know how this company even has three stars they are terrible…read more I went and purchased three vapes for $30 vapes which were completely defective. They didn't turn on, They didn't charge, and They did not puff. They didn't handle it correctly we called ahead and one of the employee there said oh OK well come in at this time on this day because my other boss isn't gonna be so nice and give you a refund. What kind of a business tells their customer that? I just fed you $30 for defective vapes that I deserve my money back for, that YOU told me when to come in and what time to come in to get my refund and then not refund me. Do not buy from this company they're not worth it they're dishonest, they're rude and their vapes are defective. Never feeding my money to this company again garbage. Thank you for stealing my money......

most awesome place, check it out, staff knowledgeable,…read morethey know how to make you feel welcome!!

Absolutely the best service you'll ever get in a smoke shop. Everyone that works there are one of…read morethe nicest & most helpful people you'll ever meet they have what you need & some of the best products you can think of

I get off early on Friday's. for some reason every Friday the girl who works afternoon have the…read morenastiest and worst attitude. no experience in what she was talking about. she's always on the phone talking. don't great people when they walk in. just all around terrible. and she even sold to my 15 year old brother a nicotine vape. I just thought that was very unusual and odd. I wouldn't go here on fridays and saturdays. I think she told me her name was Nicole.

Great prices, best selection, and great service. The employees are always very resourceful and…read morehelpful!

do not go here or the mundelein location! horrible customer…read moreservice by owner. and staff are not on the same page.

I like vape and juice they always have what I'm looking for they're very helpful with my needs on…read moremy vape with my cartridges

I was sold a fake Geek Bar ("Geek Max"). I didn't realize this until going into a different vape…read moreshop and the owner pointing it out to me when I had it in my hand. When I went back into this store to give them the opportunity to make it right, the two guys behind the counter got super defensive, called me a "Karen" for documenting the interaction via video, then told me to leave before they "kick my a**." Which would have been hilarious if I wasn't livid at the time, as this was coming from a little scrawny guy that weighed 130 lbs soaking wet. If you don't want to be smoking fake vapes, don't shop here. The owners are wannabe thugs that don't stand behind the products they sell, and lie even more after being caught in a lie. What a joke.

I walked into the store met Frank might I add that I came in with no shoes and no shirt and he was…read moreso kind and he offered to give me a sample of something and I just I have to leave a review cuz he's a great guy and come to the store check it out there's a lot of good stuff but if you guys need the reset for seven hydroxy it's here

Owner sells vapes to minors which is illegal. Confirmed by more than a few people…read more It sounds like they have a profitable business going here and I am confident it would remain profitable and then some if they stopped selling vapes, cigarettes and anything else that should NOT be sold to minors.

Sold us a product that was really potent and gave us no warning. Unprofessional man behind counter…read morewho was too busy to help and kept talking into his ear piece the whole time. Do not waste your time here.

This is my local B&M (brick & mortar), so I've been numerous times. Upon entry I'm always greeted…read moreand asked if I need anything specific. The humidor is always stocked with something for anyone. Different sticks from a few bucks (budget/sale) to over $20 and everywhere in-between. Not just cigars, but stocked with other tobacco and supplies.

Great selection and personalized friendly service! I have been recommending this establishment for…read moreyears and all those I have sent, they have never been disappointed.

They are so ready to be helpful!! Don't be shy. I was looking to get off a bad disposal vape that…read morewas damaging my lungs and esophagus. I wanted a "rig", a discreet battery operated vape & I wanted something to help me with my immense arthritis pain. So basically 3 different apparatuses. Joe was more than willing to educate me on ALL my vape needs. I bought the rig and juice first to give it a try. Within one week, I was off my toxic disposal vapes. Seriously! I went back for the rest of my vape needs and was NOT disappointed! The prices are very reasonable and if you join as a member (costs NOTHING) you get coupons. I've had a coupon I could use every time. Really great people here, they care about what they are selling. They don't sell cheap, harmful crap. They do their research and are knowledgeable. Ask them, they're very knowledgeable about everything they sell and are more than willing to give you options. This business is also veteran owned which is a bonus for me to shop there.

The guys at Vapor Haus are knowledgeable and friendly. As a woman, sometimes I feel intimidated…read morewalking into other shops. Not here. They have always answered my questions and been super helpful. Help support a local business and a Veteran-owned one as well. Great, great, great!

It's a really great atmosphere in the building, the staff are super friendly and always helpful,…read morethe prices are good for the products they offer, never had any issues with blunt sheets being stale or products being old 5/5

At first his prices were fair but recently he's been raising the prices on everything just because…read morehe's upgrading his store low key if you guys go to the smoke shop in carpentersville by dollar general everything is so much cheaper bongs,battery,bowls.

This is by far the best smoke shop around! They always have my favorite posh products and a large…read morevariety of flavors! I always have a great experience when I am in their shop, selecting a product, and checking out! The owners are very friendly and the pricing is very fair as well.

From the owner: One Stop Smoke Shop For All Your Tobacco and Smoking needs!read more