They do not hold up on their warranty. Owner blames the issues on other things on the vehicle so he doesn't have to replace the transmission itself. Waste of time and money. read more

Being somewhat new to North Carolina and not knowing where to go to for transmission service, I went to the dealer. i found out that this was not a great idea. So I went on line and asked for help with transmissions service . The answer back was Kings Transmission in Snow Hill, NC. These folks are the best of the best. With what I needed done they were one third the cost from the dealer. I highly recommend Kings Transmission. So willing to work with me, super professional and ready in no time. You can call them at 252-747-3323 and don't forget to have a fluid changed. Dennis. read more

Stay away they are crooks. I filed a complaint with the Attorney Generals Office and will be filing another with NCDOJ. If anyone has had any problems with them then file a complaint with NC Attorney General dosen't matter hiw long it"s been. They are aware of them. I took my car to King's Transmission around September 2023. Karl took it for a test drive and said I needed a Torque Converter. He said all the inspectors knew him so that he didn't need to have it on on his rack for inspection tying his rack up. I had a warranty company during that time. He replaced the Torque Converter with a new one. His wife called me to let me know it was ready. I asked how much was my part because I was going to pay cash. She stated that I could pay with a credit card since she already charged me a 3% fee on the receipt because my warranty company paid by credit card and I would have to pay for the surcharge since they won't. Integrity Warranty said that I was only suppose to pay $100 deductible and taxes. After driving my car it was still doing the same. So I took it back and Karl and he put a Friction Modifier in it and told me to drive it for a while. Still having same issues a mechanic I met while trying to sell him my services, scanned my car for codes and drove it. He said to take it back to them because they misdiagnosed my car because I needed a Transmission and they shouldn't charge me for Torque Converter or Friction Modifier since it was their mistake. Needless to say when I took it back to Karl he then told me I need a Transmission. I told him I wanted a used one since I was going to be selling my car. Integrity Warranty paid for the transmission but they subtracted what they paid for the Torque Converter because they said he had misdiagnosed my car and kept the torque converter. It left me paying over $1,000. When the warranty company asked Karl at Kings did he put the torque converter in my salvaged transmission he told them no it was better to keep transmission together. He told me the same thing. He never said he was sorry for misdiagnosed my car. Never refunded the torque converter which he kept or the Friction Modifier I didn't need. read more

Update to my first review, the Transmission lasted 15,000 yes that's right Fifteen thousand miles just over 3 years. First trans lasted 183,000 mi. Kings rebuild 15,000 mi. read more

Had Kings transmission of Snow Hill NC rebuild my transmission on referral from a friend. When Carl came to pick up the truck I told him I didn't want a transmission from another vehicle put in my truck, as the typically do, I wanted mine rebuilt and he could have the truck as long as he needed to do that as I have another vehicle to drive. He said he would do that, FIRST LIE. When I went to pick up the truck and asked him to see the broken parts he couldn't fine them. In fact he said " they probably already got shipped back to the company as they want to see the old parts, SECOND LIE. Why would they want to see my parts and not all the other parts he had lying around? Took the truck home and when I drive it in town or my neighborhood it BANG shifts. This is not right so I took it back and left it with them. They called me up to pick it up and Carl and I took it out for a ride. With Carl driving he took off fast and hard and it shifted fine. I explained it only BANG shifts when your in town or in a neighborhood where you have to accelerate slowly. He said it was OK, THIRD LIE, it's not. Took it back a couple weeks later and he said it was the transfer case that was the problem. Since the truck has some miles on it I agreed as I figured the clutches and chain could use replacing. Got the truck back with the transfer case rebuilt and it whined so bad you could hear it over the radio. Took it back and they replaced it, probably with the original. Trans still shifted bad. Took it back for a bad vibration in the drive line an Carl called me to tell me it was the transfer case causing the vibration. When I told him they had just rebuilt it he changed and said it was a bad U joint. Took it back again and they said there could find nothing wrong with the transmission shifting. So now the warranty is off and I have a transmission that shifts so hard it rocks the vehicle. I spent 20 years in the early part of my life working on vehicles and have rebuilt many GM and Ford transmissions and never have I had one shift like this. I have put shift kits in transmissions for drag racing and never had a transmission shift like mine does. Bottom line I would NOT and DO NOT recommend Kings Transmission. My transmission is not right and they refuse to fix it because it's on their dime. read more