Friendly customer service 2 hour wait. Called the day before for a windshield and it was there at…read morethe scheduled appointment. It's the exact windshield looks great 3 day wait to wash!

Can not get anyone on the phone at this location (Greenville, NC) - transfers to Auto Glass Now…read morenational call center. And they do not go to your location - you have to take your vehicle to them. But their price to replace a windshield is a little lower than their competitors & the time it took them to replace it was very reasonable.

I would highly recommend Interstate Glass out of Greenville, NC. I had called a few other places…read morebefore calling them to get an ASAP replacement of my windshield and everyone else was booked for over a week. Jackie in the office was very nice and was told that someone would be out the next day. Jasin called me at 9am and was here in Oriental and completed the work by 11:30. He was professional, courteous, and advised me of the do's and don'ts with my new windshield. I appreciate the timeliness in getting my vehicle scheduled and repaired.

Will from the Greenville North Carolina location is a liar. I contacted Will to find out when my…read morecar was going to be ready and he told me Thursday march 30. He said he would call me and let me know when I can pick it up. Will had been in contact with my estranged wife all week long. He released the car to her on Wednesday. A guy there named Joe told me that someone called representing myself and said she cou car up pick the car up. I didn't give anyone permission. I clearly told him Thursday I would be out of surgery and I will be there to pick the car up and i've been paying the insurance and car payment on this car while my strange wife has neglected financial responsibility. I do not recommend Gerber collision to anyone.

Terrible customer service!!! Don't ever use them. We used…read morethis place because that is the what our insurance recommended. We were told to drop off the car on a Wednesday and it would be ready on a Saturday, but Saturday came and they told us Monday because they were waiting on a part... then Monday came, they said Wednesday blaming on waiting on something else. Then Wednesday came, and they said it would be Friday... it kept going, and our car got done the following Friday, 13 days after the original day promised. When they finally called us that the car was ready and we headed over there to pick up the car, they said that they had just realized that they forgot to do the alignment and had just sent out car over to Honda to have the alignment done! They didn't even bother calling us to tell us before we got there. The place never communicated well with us either. Often did not answer the phone or return our calls. Several times we had to call our insurance company and they would try to contact them for us to get an update.

This company is not very customer centric, we recently purchased a small piece of tempered glass to…read moreprotect a small tabletop. Mercer was informed of the purpose for the glass at the time we made the order. When we got the glass they etched several lines of information describing the glass and their logo on one corner. We asked them why they did that and they simply said that is what they do. We said we did not want that and they said, "too bad, you should have told us you don't want the etching when you ordered it." Keep in mind Mercer never disclosed their policies to us when we purchased so we had no idea it could happen. They would not make it right, and said our only recourse is to order a new piece of glass and tell them specifically not to etch the glass. DO NOT BUY FROM THIS COMPANY!!!

Mercer installed a glass shower for me a couple of years ago and now it has what looks like black…read moremold growing on the inside between the glass and the metal frame, where I can't get to it. I contacted them and they said it's past the warranty. I think they must have installed it incorrectly because I had one for 10 years before and it never had this problem. They told me to disassemble it and clean it!!! They cut glass fine, but I do not recommend getting a glass shower from them!

Never even made it inside the shop before I had a negative interaction…read more I came here after I was rear-ended in town per my insurance company's suggestion. This is where the adjustment was scheduled take place. Due to construction, I got rerouted 10 times on my way there by my GPS. It then declared you've arrived with no building in sight. I drove around for another 5 minutes attempting to figure it out before calling. (Note: The building is caddy-corner to 10th with only an attached awning with the business name.) I finally pulled over and called the business. I very professionally informed the receptionist that I was a bit turned around and unable to find them and she immediately got upset and impatient. I calmly repeated that I understood what she was saying but did not see their building. She very loudly and curtly repeated the same deficient directions. I finally, politely requested her patience as I am not native to Greenville and simply did not understand her instructions nor see the building. Finally she clarified and I arrived. When I arrived, I was greeted outside by my adjuster who was getting back in his car. He got out and warmly greeted me and he invited me to go inside and have a seat. As soon as I walked in, the receptionist avoided eye contact and never spoke to me. I was hoping to speak with this shop about making the repairs but after this exchange, I will be going elsewhere. Way to lose a client before they even become a client. Find somewhere else where they value your dollar, respect their clients and go there.

Dunn's did the impossible! They were able to repair the damage to my car at the lowest possible…read morecost and they went out of their way to have it ready as quickly as possible. My car looks amazing....brand new! Fantastic people to do business with... I highly recommend Dunn's!!!

Very clean install, understanding and friendly people! They have tinted my car and my house, I will…read morecontinue to go back in the future. It is worth the money I spent and great for privacy.

From the owner: At Deluxe Window Tinting we specialize in Automotive tinting as well as Residential & Commercial…read more Window Tinting helping you pick out a window film that will best suit your needs such as Heat Reduction to help with energy bills, UV Protection to stop interior from getting damaged, Privacy to block the view looking inside, and Glare Reduction for a better view!

Awesome service and a great price! The owner is very upbeat but also very professional. I got my…read morefront two windows tinted and they look amazing. While waiting I also notice they hook up tvs in the headrest, so that may just be my next project. The price was very very reasonable and my first suggestion for an appointment was given. I completely recommend these guys!

purchased Yelp deal and they claim they are not affiliated with Yelp. So now I have to dispute…read moregetting my refund.