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    Kingston Home Services

    5.0 (2 reviews)
    Closed Closed

    Services - Kingston Home Services

    Exterior staining

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    2 years ago

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    5 years ago

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    Aspect

    Aspect

    (86 reviews)

    Chessington

    terrible in time management! but the actual drainage work is okay…read more i have an appointment for blocked drainage on the 4th of December, Friday, between 2-4pm. around 12ish on Friday i received a phone call and was told plumber has been delayed at previous work, but he can still come after 5pm. i agreed, at least they informed me so that i don't have to sit at home and wait.i then went outside, and at 3ish on the same day they called again told me that plumber is not feeling well but can reschedule for Sunday. so my appointment is changed to Sunday 8-10 am. on Saturday the 5th of December, i received a phone call and was informed that drainer won't be able to make it between 8-10 the next day, but can come between 10-12. OKAY, i accepted, as i didn't intend to go out. now is Sunday, 12.37pm, drainer is not here yet, no one contacted me or anything. i called and they told me that plumber is stuck at work in the previous job (again). However he can come after 3pm. i agreed and now i will see if they will really come after 3pm. i found its ridiculous and unacceptable to rescheduled 5 times within 2 days (so far), if unable to take so many appointment at that time, they should't schedule that many appointment and then keep cancelling it. I looked up the review on their own website and they claim themselves scored above 4.5 out of 5, i didn't know how do they get that score, but for me, the experience so far with aspect maintenance has been unpleasant. Unless you don't mind to sit home and wait whole day, for several days..... updated on 07/Dec: yesterday the plumber arrived around 2.40 pm, which is not really our scheduled time but never mind, i was at home. plumber was polite, friendly and efficient, our problematic drains were solved quick and seems okay now. i am satisfied with the result , but not impressed with all the hassle of scheduling appointment.

    Asked for a simple drain survey and now they've vanished…read moreAsked for a simple drain survey to prove that the drains don't cross over into a different freeholder, the attended promptly and promised the survey results within 2 working days. No response to this survey on multiple attempts and it's been 2 weeks.

    Pimlico Plumbers - Guttering cleaning

    Pimlico Plumbers

    (110 reviews)

    Southwark, Vauxhall

    The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.

    A Running Scam -- A Criminal Scheme of Alarming Scale! It's…read morehard to believe this so-called business is still operating unchecked. For years, it has posed as one of Britain's top plumbing companies while repeatedly defrauding customers. I wish I had read the many negative reviews from others who were scammed just like me. The company displays a distinctive pattern. We called them to replace a simple plastic bath mixer- an attachment -- a very basic fixture that any professional plumber should carry or quickly source. During the initial call, and after paying £156 in advance, for the first hour, I offered to send a photo of the required part. They refused. That should have been the first red flag. Their tactic is simple: arrive, declare they don't have the part, suggest a quick trip to a local DIY shop that predictably doesn't stock it, then "go to Argos" -- consuming most of the paid hour. The plumber never returns but instead sends a follow-up report, suggesting another visit the next day for an additional £200 to "complete the job." In reality, the part is standard -- any competent plumber should either carry it or be able to collect it easily from their office stock. Instead, the company pockets £156 for doing virtually nothing. For reference, they quoted £360 to install a basic shower mixer onto bathtub taps -- a task that's usually straightforward and should not require such inflated costs or deceptive practices. This operation has exploited customers this way for years, as proven by numerous similar online complaints. Avoid these fraudsters and report their scam to Citizens Advice, who can escalate the matter to Trading Standards for investigation.

    Kingston Home Services - painters - Updated September 2026

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