The place is in the Pocono mountains. It is in a quaint town where people were very polite. We were…read morewelcomed very nicely and asked to fill out a health questionnaire. We were guided to sit and wait for our room to be ready. The ladies were on point with our requests. My Honey was in a trans and I was in another. The ladies were kind and thorough. Definitely recommend this spa.

I was gonna go to Mount Airy or a resort nearby for a massage while everyone else skied. I decided…read moreto go to serenity as I had visited that town before and I knew that it was a quiet small town. The massage was only 90 plus tip, but I received the BEST massage. I think I've ever had! I WILL DEFINITELY BE BACK!

Michael gave the best 90 minute stone massage ($100). Great pressure and gentle touch. Would…read moredefinitely go back again!

I called on a Sunday morning to get relief from foot and hand pain. Happily accommodated, I arrived…read moreand was immediately placed in a room. It's amazing what an hour can do being cared for by a professional who knows how to help. It's evening now and I can feel the difference from the service rendered. If needed, I definitely will be back. I live here and am happy this establishment is available to me.

Amazing foot massage very accommodating! Highly recommend! They got 3 of us in right away!read more

DO NOT BE FOOLED! They are cheater, steal your money! I was charged "extra" session which was…read moresupposed to be included, however, staff didn't give me any receipt when I asked, insisted they will count and track in the computer, but they don't. Service name changed, so my session count change? That's not my problem. The staff quit so they don't know what they sold me? That's also not my problem. Lastly, I was humiliated at the store when other customers were still in the store. No management present to discuss the issue. I ended up to cancel the membership and will find better and honest place to get massage and much more.

I was there last December 2024, you definitely want the lady, speaking broken English but does…read moreunderstand stays with you in the room I had a two hour deep tissue massage and 30 minutes of Reflexology. She gave me time to get up and focus plus she gave me a bottle of water, I was floating on clouds, lots of stress gone

Great massage! They have really helped my neck and back pain! Highly recommend. Professional and…read morecourteous!

Ok massage. Only massaged my back and back of legs. Didn't do front of legs, chest or shoulders at…read moreall. Demanded a 30%, tip for a so so incomplete massage. Was very weird and deserved no tip despite demanding a large one after being given a 5 dollar bill when leaving. Was super weird and said that 30%, tip is expected. DONT RECOMMEND!!!

It gets weird the moment you go in, if you are using a card to pay, you have to not only prepay but…read morealso pre tip which makes no sense. Massage is pretty bland with lots of over the towel massaging. I was shorted a few minutes and she left the room to attend to new customers. Not worth the average price they are charging.

When they added more employees from the Mall it was confusing as to whether you get all that you…read morescheduled online or not, ( which I was very disappointed with only one person working and she left the room more than my Massage). I paid $120.00 up front with my reservation and the therapist said she had no information about that, By far it was the worse experience too go through as a Patron. That was about two years ago

I scheduled a 4:30 appointment online and drove 30 minutes. When I arrived the woman said that they…read morewere with someone and to come back later or tomorrow. I showed her the confirmation on my phone. She offered no compensation. Very disappointing.

Conveniently located with ample parking & easy to find. Great massage really focusing on problem…read moreareas and Deborah is frequently asking if pressure is ok.. I will be back & will refer family & friends.

I just wanted to give an update since things have changed since Covid, and I was able to go for a…read morerecent visit at Maria's new location right near the lobby of the Genetti Hotel: Maria is an amazing masseuse! She adjusts according to what you want and need. I carry a lot of stress in my upper shoulders and Maria worked hard to get the knots out. She also did some myofascial release on me which was a very interesting experience. She says there are many clients that come often for myofascial release and have had great results. The room is very well done and relaxing. She does a great job making the whole experience blissful and a great escape! Also, as a note, you will be required to wear a mask since Covid is still an issue. Maria wore a mask as well, so I felt very safe.

Maria is very knowledgeable and has helped me tremendously. I would highly recommend her Lymphatic…read moremassage