I rented a storage unit at the Kingston location for six years, then finished moving out a day…read moreafter they charged my account for the next month. I was a day later than I was intending, I knew I would get charged. But they apparently don't believe in refunding renters at all when they move out. Other storage unit companies will pro-rate your remaining days left and pay you back. But not Attic Storage! That's $250 they're choosing to keep for pretty much nothing. Yay. On top of that, after being gone for two years, I come back to find my storage unit has had rats all throughout it, with tons of damage to my things in my unit. They say they keep the premises clean of rats, but that's definitely not true! Those are two big reasons to avoid Attic Storage, until they decide to put their customers first!

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We had such a wonderful experience! We packed our house up to sell and lived in a rental as we…read morewaited for our new house to be ready. We kept 80% of our belongings here for 3 months. It was safe. The team was super professional, so kind and helpful and went above and beyond to provide excellent customer service. Highly recommend!

Doing business with Reliable Storage could not have been any easier from start to finish,…read moreespecially in COVID times, the whole process was done over the phone and electronically. Laurie was especially helpful and friendly in getting me the storage unit size we needed. The instructions were easy to follow, and the facility itself is very clean with good signage. When I was ready to move out, all it took was a phone call. They even called me the next day after doing their rounds to confirm I was finished. Great customer service and follow-up - I would definitely recommend Reliable Storage!

Before you park your camper here, be advised that they have a lot of crows due to the city dump…read morenext door. These crows chewed through my rubber roof and awning. By the time I found it, there was water damage throughout the entire camper because we are in the pacific northwest. Other campers had damage as well. I ended up selling the camper for a loss. All this place had at the time was a plastic owl on a post (see picture). The staff acknowledged the problem and said that the owner was in the process of purchasing an electronic system that sends out pulses to keep the crows away. Too late for my situation. If you value your investment, I would select another location, away from the city dump. Staff are really nice.

We've been desperate for a good, family owned, storage company in Kingston! All of the staff has…read morebeen so kind and helpful. We rented a smaller unit and then determined we needed a larger one, they were extremely helpful in making the transition. Run, don't walk, to get your storage space because they won't last long here. They also have a lot of space for Rv's and trailers and boats.

Scheduled a Uhaul pickup from this facility, very disappointed in their customer service. Went…read moreinto the facility on Dec 30th (walked in) to confirm Uhaul reservation for Dec 31st at 7a. Was told they had the reservation and told the guy we would be back right at 7a on 12/31/22. Confirmed they would be open at that time, and yes. Arrived a little after 7a, and they are closed. Called Uhaul and was told they were on holiday hours and would not open until 8a. Minor in incidence, but okay we will stick around and wait. Waited until 10-minutes after 8a, still nobody there. Called the number, straight to voice mail. Had to transfer reservation to a different facility, which thru off the day because we had certain things scheduled assuming the 7a pickup time they told us was gonna work. NOPE Would not use that facility again for renting Uhauls. Not really sure if they just don't care, or are simply not interested in being helpful. BUT, if you know your hours are gonna change MAYBE let the customer know.

I used NK Storage for a U-Haul rental in December to help my mom move after my dad passed away. We…read moreneeded to rent another U-Haul to finish the job today so I stopped by a few days ago in person to make the reservation. The man behind the counter was having some computer difficulties but said he would figure it out and there would be no problem. I needed to pick the unit up at noon and return at noon tomorrow. That was clearly communicated during the reservation process. Today I go to pick up the U-Haul at noon and there is a sign on the window that they are closed until 1:00pm. Because we were going to Everett to move we were in a time crunch with the ferries and lining up with the help on that side so I had to find another UHaul location that was out of my way to get the right size truck for the job. When I called to let someone there know about the problem and that I was not happy she just made a bunch of excuses about the reservation being at 9am. Really? Just take ownership and apologize for the mistake but whatever you do don't give me excuses! I would find another option other that North Kitsap Storage to give your business too!

A great family owned business! Nice units. Prices are in line with others in the area, even…read morecheaper than some of them. Great customer service, friendly staff.

Just moved to the area not too long ago, and many storage facilities were full! Poulsbo…read moreMini-Storage is in a great location, close to highway 3 and to downtown Poulsbo. Prices are right in the same ball park as other facilities. The units are clean, and the staff and new ownership are very friendly and customer service oriented. Staff was prompt to respond when I reached out. Everyone nicely has outside access, so no long hallways and elevators to deal with. You're able to drive your car right up to your storage door. It's overall been a great and easy experience renting here.