Dr. Ronald Massey is a professional. He gives each patient the time and attention that is needed…read moreto care for their needs. I highly recommend Dr. Massey for patients of any age.

Corina, the receptionist, and Dr. Osakwe were both amazing!! I accidentally came in a day early,…read morebut they helped me get in that day anyways! I so appreciated it, since I wouldn't have to drive awhile again the next day! I also loveee Dr. Osakwe!

Worst psychiatry experience I've ever had. The office is extremely disorganized and wouldn't send…read moremy meds in, so I basically had to FIGHT to ever get my prescription sent to my pharmacy. These are medications I've been on for years. I have OCD and I was on and off my meds while with this place, sometimes weeks at a time, because they just would not send them in. They'd say it was insurance reasons and that my insurance had it wrong in their system, but every time I called my insurance they said that it's all organized in their system for their payment and that there shouldn't be any problems. My OCD came back full force, and after 4 years clean of self harm, I started back up again and haven't been able to kick the habit since. Avoid this place at all costs.

If you are looking for an honest, compassionate and empathetic clinician, Steven Monroe is it. Wen…read moreto school with him and was able to see the type of care he would provide from an early stage. His passion as a clinician shows through his care. He offers in-person and virtual sessions. His care is genuine and tailored to the clients needs.

Great person!! Amazing patience!! Steve is a fantastic…read moreleader and amazing listener, his personality and perspective give people a sense of friendship that lets them explore their ideas, difficulties and fears with ease.

Incredible person and counselor! Highly recommend! She's very knowledgeable and really takes the…read moretime to listen to her clients.

Very clean and helpful place to get your grove back on track, if you're burned out or stressed from…read morelife .

Extremely professional and knowledgeable. Made me feel very comfortable as a parent to bring my…read moredaughter to them . I highly recommend Serenity Wellness, It's the best place to be so you can overcome your emotional feelings or anything you need help with and move on!! it was Incredible To see How much they care for patients with the upmost compassion and respect, and this is very important as a parent. Also they are attentive and compassionate.

I want to be very clear: the clinical care at this location was decent. My provider was…read morecompassionate and helpful. Unfortunately, the front office staff -- specifically Alicia and Brianna -- made continuing treatment here impossible. From my very first appointment, there were serious issues with billing and communication. Alicia gave me multiple different copay amounts, was rude when I asked for clarification, and created unnecessary stress during a visit where I was already anxious. The visit was handled so poorly that Brianna offered to waive it entirely -- not because I requested anything, but because the service had been that bad. Over time, it became obvious that Alicia and Brianna use the same passive-aggressive, dismissive style of communication. It's a pattern, not an isolated incident. Every interaction was overly polite on the surface but evasive and unclear underneath. Instead of answering direct questions, they consistently redirected, provided contradictory information, or responded with scripted messages that avoided accountability. At one point, I saw two completely different balances in their system -- one for $196 and another for over $600. When I asked why these numbers existed and what they were based on, Brianna's response was to bring up the waived first visit, as if that justified the inconsistency or shifted responsibility onto me. It felt like a passive-aggressive attempt to connect unrelated issues instead of providing a real explanation. And to be very direct: I don't appreciate being patronized by staff who clearly aren't equipped to explain their own billing system. My anxiety is directly tied to finances and medical billing -- something I communicated clearly. Instead of offering clarity or empathy, I was met with condescending tones and evasive answers. The last straw was Brianna throwing the waived visit back in my face after she was the one who offered it due to their poor service. I will be posting the screenshot because no patient deserves to have a "favor" used as a tool to deflect blame. It became clear that this office does not value transparency, accountability, or the emotional well-being of the people seeking care here. The provider was great, but the administrative side is chaotic, dismissive, and ultimately made this clinic feel unsafe for me. I will not be returning.

I was looking around for a new physiatrist/ therapist and came across this place. I decided to try…read morethis place out since it was close to my house. Upon coming into my first appointment I was greeted very nice by all the staff. They are very helpful in insuring you get all your questions answered. Overall a great and calming place. Will definitely be coming back here and recommending it to family and friends.

2025: I recently had my third surgery under Dr. Shatby's…read morecare: a second knee replacement. He remains the same skilled, attentive, and caring surgeon he has always been. The details of my previous updates remain relevant. I still record sessions and succinctly type questions so I do not forget to raise concerns. His medical staff is still exemplary with one notable addition: Brian, Dr. Shatby's medical assistant. I cannot express the degree to which I am impressed by Brian's care and other members of Dr. Shatby's team, namely Lupe and Juan. 2020: I was so impressed with Dr. Shatby when he performed Achilles tendon surgery on me four years ago that I am once again under his excellent care for severe arthritis in my knees. Dr. Shatby is an extraordinary surgeon, completely informed, extremely capable, and incredibly caring. His staff is competent, efficient, and attentive, which is a very rare find these days. Because of his expertise, Dr. Shatby is in high demand, so he does not waste time, yet will spend as much time with the patient as he or she needs, answering all questions. Note: I always record my sessions with the doctor in case I forget something from the wealth of information he typically divulges. I highly recommend Dr. Shatby (and his staff) to anyone looking for an orthopedic surgeon. 2016: Dr. Shatby is a gifted surgeon with impressive credentials. Because of this, he is much in demand. Be prepared for your appointment. I had a typed and formatted paper of my diagnoses, medications, allergies, and physicians ready to hand to him. I recorded our appointment, which he did not mind in the least. Most importantly, any questions I had were typed and ready to hand to him, and I had phrased the questions as specifically as possible. He gladly answered every one of them in detail. His demeanor is matter-of-fact and to the point while still exuding sympathy and awareness of the impact of a troubling diagnosis.

Dr Shatby was kind and explained very well. He took time to explain the options for my ankle pain.read more

The Woodlands Psychiatry and Counseling has been a wonderful place that has been extremely helpful…read moreto me for the past three years. Dr. Bishai and his staff are nothing but first-rate. Their kindness and patience is excellent. Scheduling appointments are a breeze and their response time is extremely quick. Dr. Bishai is a caring and concerned doctor that has truly had my best interests at heart when it comes to assisting in maintaining strong mental health. He is very, very positive and believes that better days are ahead with the right combination of meds and counseling.

I cannot express enough gratitude for The Woodlands Psychiatry and Counseling, particularly for the…read moreexceptional care provided by Dr. Bishai. If there were a sixth star, I'd give it without hesitation. Dr. Bishai is not just a doctor; he's a guardian angel, a beacon of hope, and a true blessing in the realm of mental health care. During the darkest chapter of my life, when my mental health plummeted to its lowest depths, Dr. Bishai was there with unwavering support, compassion, and expertise. His guidance and treatments became the lifeline I desperately needed when I felt utterly lost and hopeless. With Dr. Bishai's help, I found my way back from the brink of despair. Dr. Bishai's approach is not just about treating symptoms; it's about healing the whole person. His genuine care and empathy shine through in every interaction, creating a safe and nurturing environment where I felt understood and supported. I firmly believe that Dr. Bishai is a true angel sent from God to touch the lives of those in need. His dedication to his patients goes beyond the call of duty, and his impact is nothing short of miraculous. To anyone seeking compassionate and effective psychiatric care, I wholeheartedly recommend The Woodlands Psychiatry and Counseling and Dr. Bishai. Trust me when I say that they have the power to transform lives. All credit and gratitude go to Dr. Bishai and the divine intervention that brought him into my life.