They are absolutely amazing! I have not received better service than with them. Nasim, Vera are…read moreboth great, Nateysha is absolutely incredible. Their response time is no time:) whether it's small or a big thing, they are here to help. Best agency I have ever been a client of. Thank you.

Bad experience. I had to pay $860 over my deductible because I did not use the Statefarm…read more"preferred" contract shop. Statefarm would not cover the entire claim even though it was $1,000 less than their preferred shop. I did not use either preferred shop because previous time I used them for a claim where my hood was wrinkled by the bumper of a lifted Jeep. That shop added an unnecessary repair beyond the estimate for straightening the frame. The accident was less than 5 mph and the bumper was not damaged. After the accident and before the repair, I drove that car for a month and had the tires changed and did not even require an alignment. Statefarm paid for that but their chosen shop should not have performed the unnecessary work. We policy holders pay for that through our premiums in the end. I didn't want to use the other shop they suggested because that shop would not even look under my car to do the estimate. Just a 30 second walk around. So I took my car to the place I had great experience. That morning a Statefarm rep called me and tried to dissuade me from using my own shop which we are legally allowed to do. They even tell you on the claim you can, but they down't want you to. Then at the end of the repair, they would not pay my local shop in East Haddam even the amount that their own shop bid. I spent a lot of time on the phone with people who kept repeating that this would not happen if this was their shop. I am very dissapointed. The person from Statefarm just put me on hold for 6 minutes while she found on page 26, line C - No kidding - the line that says that they do not have to honor my deductible if I use my own shop.

I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

I have used the Pawson Group for 20+ years. They currently write insurance policies on just about…read moreeverything in my personal and business life. I have had a few claims, and occasionally switched carriers, but I have always used this company. I'm not sure how they will treat you, but they have always treated me fairly and respectfully.

Pawson saved me almost $1800/year on insurance, and about the same for my father's plans. I can't…read morerecommend them enough!

The process was so simple! Yara was amazing and answered all my questions. She found the best quote…read morefor me since I wanted a better rate for my car insurance. Very fast, easy, well explained documents, no complaints!!! Woo-hooooo I am very happy! Zurita insurance thank you!!!

From the owner: Hi, we're Zurita, your trusted insurance agency in Milford, CT. Our ethos is centered around…read morerespect and care for our customers, with a continuous drive to innovate and exceed expectations. As an industry leader, we connect our clients to the best of both worlds – the trusted personal touch of a local agency and the superior efficiency of modern tech. Experience the Zurita difference today!

Friendly and helpful staff. Save me money on my business and personal insurance policies.read more

Terrible customer service!!! Do not use this agency. One of their agents, "Nick," promised to…read moreprovide a quote the next day. When I followed up 2 days later, he promised to call me back in an hour. Completely ghosted me. If you need insurance, I recommend you go elsewhere. Btw, this is the first negative review I have ever written.

I would recommend this agency to anyone shopping for insurance. Krysta helped me from the start and…read moremade the whole process extremely smooth and actually easy for me! She went above and beyond and I am overly satisfied with the customer service and attention I received. Check them out, you won't be disappointed!

From the owner: Don't hesitate to call Stark Insurance Agency in Chester, CT. We are committed to your…read moresatisfaction. Call us today.

Today for now the second time I was given an incorrect price quote on changes in my insurance rate…read more My policy has done nothing but increase with this company. I have consistently been given incorrect information by the staff/agents at this office. I wish that just for once it would be something other than a disappointing interaction.

Thank you Mary. Best customer service ever!! You were very…read moreconcerned and helped to bring our stress level down. You deserve a raise!