Can't do anything about a land line but helpful none the less in trying to point me in the right…read moredirection. I ended up coming across a service van in the neighboring parking lot and the service guy was able to look up just what I needed.

Great small hometown hardware! They have a little bit of everything. Camping supplies, dog, nuts…read morebolts, cleaning, pool, heating, paint, bowling, auto , campfire, grills, clothing jeans , sweatshirts tee shirts socks,gardening, pvc piping lumber and fireplaces plus more. Stop in and give the home town your business . Owner is wonderful and very knowledgeable . ATM available in store. Accepts credit cards .

This place had everything I needed in one trip, and the guy helping me out was super friendly and…read morehelped me find what I was looking for right away. Way better than going to some giant, impersonal store. Prices totally reasonable. And that, my friends, is what it takes to score five stars as a hardware store.

I drove 45 minutes, came into the store looking for rabbit feed that was in stock online 2…read moreavailable and manager claimed they didn't have it and wouldn't check in the back and "system doesn't update until the morning" so someone local with a Rabbitry MUST'VE bought the last ones. I go home waited for it to show out of stock which surprise surprise, it didn't! I ordered it online last night and lo and behold it was ready for pick up this morning. Shocker. The manager was clearly trying to hold onto it for some reason but I have hungry rabbits at home too, bad business ethics. Will be taking my business to chewy.com from now on.

I can't say enough good things about the employees and service at this store. I enter the order…read moreonline, receive a text acknowledging the order and no more than 15 minutes later another text saying the order is ready to be picked up. The curbside pickup has been wonderful.

The quality of furniture at this store is to die from! I love the Amish wood working and the…read moreproduct that they sell is absolutely beautiful and top of the line quality. It's long standing quality. The kids furniture in here is so cute, I picked up a couple of the Amish train lettering in a baby's name for a baby shower. They have nice bird feeders and light houses outside as well. The pricing is expensive BUT we are talking about amazing quality wood working from their vendors. Check out the country store next store. These are two definite shops when I am in the area!

The prices are more than reasonable for quality of the product. They have a wide array from…read moreinspiration signs, wood marble games, bags, clothes racks, buffets, hutches, rockers, chairs, dining sets, modular homes, sheds, chicken coops, and SO much more. Staff, Mike in the front room is very friendly, helpful, and knowledgeable. I am buying something each time I go through. They're really amazing, and are willing to work with you and cater to your preference for certain pieces etc. Can't wait to get my rustic glider, at an unbelievable price!

A truly honest serviceman! I called for service on a leaking washer late in the afternoon. My…read morecall was returned after hours with suggestions for steps to take the might resolve the problem. Within half an hour my problem was fixed without the need for a costly service call. I'll certainly be calling Barr's the next time a repair is needed.

I called Barr's because my washing machine was shaking violently in the spin cycle. The gentleman…read morewho answered the phone was very knowledgable about my particular machine and gave me several possible problems to check out before making a service call. In the end, he saved me a service call. I will definitely call him whenever we have need of service in the future.

Rented a U-Haul. Owner super friendly and accommodating. Had the trailer we needed. Hooked to our…read morevehicle and made sure we had everything

We used the uhaul company to move to Alexandria Bay, NY from Houston, TX. In Houston, our vehicle…read morewas attached to the 5'x8' trailer we had rented by the staff. When we arrived at Thousand Islands Auto to return the uhaul trailer we had used, at approx. 2:30pm, we were told by the Owner/Manager that we needed to disconnect the the trailer ourselves and manually put the trailer away with the other uhaul trailers on his property ourselves. This took us approx 30-35 minutes to fully disconnect the electrical system and chains that the staff had connected the trailer with, we had no idea how to do this because we hadn't been where the staff was in Houston when it was connected. The vehicle was due back that day at 2:45 pm. By the time we came back in (just after 3pm), the Owner told us that we were now late and would have to pay for an additional day. We said we were there on time and couldn't understand being charged an entire day for a trailer that was by his standards "15 minutes late" and not even being rented. We fully understand protocol but this was ludicrous. He then said we could get clearance if we spoke with the Houston, TX property and after they confirmed that it was not their policy to charge for an additional day due to our situation, the owner then declared that they were privately owned and that he physically could not remove the charge. He refused to be calm or use any sort of a peaceful or professional demeanor with us and was very aggressive and at one point laughing in my husband's face when we said we had to get out of there because my husband's father was in ICU like we had made up some lie or guilt trip for him. Incredibly rude and carries a Better Business Bureau sticker on his business, unfortunately he is not current on that and should remove the sticker as he does not have the privilege of such an esteemed position with his business. Look it up if you don't believe me. We were charged $30 for the additional day on a vehicle we did not use for an additional day and were even given an okay from the company that originally wrote up the paperwork NOT to be charged. Even if the man HAD to charge us (which he didn't because our vehicle WAS there on time) he could have had a better professional demeanor for customers. We have every receipt and all the paperwork. For $30 this individual earned lots of free publicity. NEGATIVE publicity. This is a very friendly mom and pop community and does not need outsider fat cats trying to cash in on the area's reputation and legacy by scamming people.

Came here looking for a small ADK sticker to put on my car since someone told me they have a few…read moresouvenir type things. After asking, I was told that they were out of stock of them, but the sales woman there offered to call a store down the road to see if they had them. Small town friendliest at its best! If she was this friendly when it was my first time in there and not a regular customer, I can only imagine how good their customer service would be to regulars.

Had to walk to ACE hardware to get a battery jumper. Gentleman there volunteered to take me back…read morehome and help. Great service great people. Truly is small town friendly. Thank you.