Queens of North Hawaii Community Hospital continues to evolve into a top notch quality care center…read more The good news is it serves those with HMSA, a Blue Shield/Blue Cross provider. A recent appointment at the Physical Therapy Clinic was and is the best PT support in our town. Jelene, a Kama'aina who recently came back to Hawaii after her 25 plus years professional training and experience on the east coast is brilliant! She spends time to access and converse about symptoms and then develops a plan to teach you how to move forward to alleviate pain. Her experience matters! She is well versed in the physiology and outer workings of the body. Her brilliant mind and observations are gifts as she translates and demonstrates in layman terms her findings. She has a sense of humor and a personal history of physical therapy herself and understands traumatic events that affect the mind and body. Ask for Jelene if you need PT.

Some of the doctors in the Emergency Room are good, but unfortunately there is always that one…read moredoctor that ruins it for the group. That doctor is Dr. Crystal Hammer. I came in with a torsional ovarian cyst and was in excruciating pain. She has absolutely no compassion and was completely incompetent; She was accompanied by a holier than thou twenty something blondie nurse came and treated me like a drug seeker. Neither knew I'm a physician in the community. If they looked in my chart, they could see I don't have any drug history. However, I do have an extremely complicated neurosurgical history. After writhing in pain for literally hours with an extremely high blood pressure, Miss Blondie Remedial Nurse comes in and ask how I am doing and offers me a Celebrex! Are you kidding me? I screamed at her as my pain was excruciating. She then gives me her blondie high school attitude and brings in Hammer who does NOTHING except for scolding me for yelling at the nurse all while I am curled up in a ball, writhing in pain, and begging to be transferred out. Absolute disgrace of an incompetent doctor. I have had several strokes and I can't have spiking blood pressurelike that. Dr. Hammer was even arguing with my doctor on the phone, She is incompetent, arrogant, and should not in medicine. You know a doctor isn't good when they work as BOTH a hospitalist and Emergency Room doctor. I learned later through one of my professional colleagues that she has a terrible reputation and impossible to work with.