Man I hate Mondays.... but Tina made mine better!…read more This weekend I ordered siding, concrete and some small items from the Pro Desk in Longview. I got overcharged a little and noticed it after we'd left. I figured it was a simple mistake and, after talking to Tina, I found that there are 2 SKUs on cut merchandise. The guy scanned the wrong one. I had a pic of the "Cut Merchandise Ticket" showing the length and the ticket with the charge. She said I could come in and get the refund. I told her it was difficult to say when since I'm an hour away. After some magic she got me fixed up. $25 isn't a lot in the total, but every penny counts! What I didn't tell her is that I am a 100% disabled Veteran and it is a chore to get a ride coordinated. That played no part in this conversation, although HD is very Veteran friendly, unlike some other big box stores who took away our discounts. She fixed it because it was a customer issue, simple mistake, I had a picture of everything, etc. This is great customer support and service. It is primarily for the customer support and dependability that I do business an hour away instead of 20-25 minutes at an unreliable store who doesn't care how you're treated. As a note, if you have an issue but have not provided HD an opportunity to fix it, you should do better. Everyone makes mistakes, so give them a chance to fix it. Just my 2 cents. worth less due to inflation.

ISRAEL was such a helpful and well mannered young man. He had me in , cashed out and loaded like a…read morechamp . At checkout ANGIE walked me through setting up a business account and sharing the perks - had no idea I'm a woman in her late 60s remodeling and setting up my first business. It's great to know that there are Israel and Angie's out there!

They are so nice! American made appliances . Great service. Great to talk with. Greatly recommend…read moreto friends and family. I will say if you walk in there "all entitled," you will get what your entitled to = being treated just as you treat others.

I love Blake Furniture! I shop there for all my furniture needs. They are friendly and finance in…read morehouse!

Great prices and customer service! They are also very quick to deliver. No issues at all!read more

Absolutely terrible business. They are friendly and professional only until they get your money. I…read morepurchased a washer and dryer from them, and the dryer has not worked properly since day one. I was told I had a 30-day warranty and that they would either repair or replace the dryer, yet they continuously failed to show up and kept giving excuse after excuse. I had to repeatedly call, stop by in person, and practically beg for assistance, only to be met with rude behavior and blame-shifting. Instead of taking responsibility for selling a faulty appliance, they tried claiming the issue was somehow my house, despite there being no clogs or problems with my setup at all. This business clearly does not stand behind the products they sell or the promises they make. Save yourself the stress, frustration, and wasted money. Take your hard-earned money somewhere else and deal with a company that actually values its customers.

they have a 30 day warranty. the fridge that I bought from them lasted 33 days before giving out…read more Owner was very short on if anything could be done and wouldn't work with me at all.

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

Been using Tyler Weathermakers for a while. My condensation pan was not draining and was leaking…read morewater. They sent Corey Shaw out to help he did a All American Job. He fix it for us! Made it on time not late! Clean up the mess! knock it out of the park! Thank you again To Tyler Weathermakers and team

Made it out the next day. Price reasonable and fixed at time…read moreof service. I highly recommend them

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!