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Today I went to Kirkcaldy Railway Ststion to,pick,up tickets that my husband had reserved for me. As I am and elderly lady, not very savvy with ticket machines I went to the counter with my details and Credit Card. The ticket man shouted "Next" and I went up to the counter. Without me even getting to ask anything he said "Thurs a ticket machine ower thur". I meekly went back over to the machine where a young girl was able to assist me and retrieve my tickets. I thanked her for her help.
SO KIRKCALDY RAIL STAFF WOILD GET A ZERO RATING ON TRIPADVISER. I am a member of TRIPADVISER.
A little politeness at the station would be recommended.
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