I wish I knew why my Yelp profile says I'm in San Francisco; I'm in Oak Ridge. I cannot find the…read morereview I wrote earlier either and don't know if or where it was posted, I hope not on another company. (Edit: I just found and removed it, so no duplicate.) I'm writing a Fleenor review in an effort, perhaps, to save other people similar problems. I have had a worrisome and dissatisfying experience with Fleenor Security in Knoxville. They installed a system that malfunctioned continuously. They sent technicians out multiple times to fix, but never could figure out the problem. They finally conceded I might have a lemon and put in a whole new 'box.' It malfunctioned multiple times within a week. I told them I was done and just to cancel the agreement. The manager I spoke with agreed to cancel the monitoring fee for the year. But the monitoring fee was a small part of my expense. I told him, via email, that I agreed about the refund on the monitoring fee, but thought that as a show of good faith they should offer some sort of compensation for the bad equipment they sold me. I just got an email from said manager that the monitoring fee check was in the mail, but there was no mention of even a partial refund for bad equipment Aside from all the trouble this system has been, I feel financially cheated. UPDATE: When the owner saw this review on Yelp, he called me. He said he had not known anything about my case until reading my review. He was apologetic, offered to put in another type of system entirely or extend a partial refund on the faulty system installed. I am appreciative of his efforts.

From the owner: Fleenor Security Systems is a locally-owned, private company who has been providing superior…read moreservice to homes and businesses since 1972 in Knoxville, TN & the surrounding areas. We've been doing business with the industry's top manufacturers for the better part of a century. As a result, Fleenor is privy to the latest and best technical innovations, and we have buying power that most companies simply can't offer. We've more than tripled in size over the past decade while retaining our steadfast commitment to customer service. Today, we're amongst the largest and fastest growing firms, remaining in the top 100 security companies in the US.

Technically very sound. Went the extra mile hiding cords and setting up the remote. Would be a…read morefive rating except the $165 price which is not out of range, but I was hoping for less.

Jason was professional, and put us at ease. He knows exactly what he's doing, and made us extremely…read morecomfortable with every decision. Great attention to detail.

Pee Jay was amazing. I recently moved into our home and the security system needed to be…read morereprogrammed under my name and login information. Pee Jay worked patiently with other system technicians to change the configuration and establish a working security system once again. I would never have been able to figure out how to fix the system myself. I am looking forward to working with Pee Jay soon to make my home a true smart home. Thank you Pee Jay!!!

I moved into a new house with wall speakers (front and rear). I bought a Onkyo receiver and WiiM…read morepro plus and needed professional service to install them. My family loves music, so I wanted to have this set up first. Scott was very knowledgeable and installed everything very smoothly. Scott showed me how to use the system thoroughly. The sounds from the speakers were set perfectly. We are so happy with the value of the quality service! Thank you!

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

Would do zero stars if I could. This company is an absolutely joke and a ripoff. Their equipment…read moredoesn't work as advertised, and when you complain about it, they pretend like it's your fault rather than their VERY limited technology. Their doorbell cams are HORRIBLE.

I have had the worst experience with ADT. I've been a customer since 2001 and had great service…read moreuntil I tried to cancel the CCTVs since I'm not using them anymore. This is on the new property that I have been at for 7+ years. I have called 7 times thus far with a minimum time online of 50 minutes and I end up talking to several people one after the other. They cancelled my account altogether and now they are back-charging my account when they were not protecting my house!!!! This is disgraceful. Today, I've talked to 2 different people in now 40 minutes and no one can tell me if my house is indeed monitored again and why I see a $400 bill suddenly show up on my account. I have yet to get an answer after calling 7 times!!!!! What type of business has this become?!

First call I made about getting "professional security cams" at our business and the sales person…read moreon the phone wants to ask me how I plan to get the cameras sat up to the road and asking if our existing ones were off of buildings instead of poles. basically sounding like they didn't want the job so I called CPI and they had an appointment set within 3 mins and we are now under contract with them. Dont call these people.

DO NOT USE THEM TOTAl SCAM I would give them negative stars if I could we moved paid off the…read moreequipment had them over 9 years moved to an area very remote sold the house turned off security system told us we were good now keep trying to collect for a service that was turned over over 6 months ago customer service is zero quality was zero value is zero Buy a ring cheaper and you will be much happier

Steadfast Security is exactly what we needed for our project. Excellent job in taking our…read morepriorities and molding them into solutions.

From the owner: Steadfast Security is a local burglar alarm company that specializes in home automation, access…read morecontrol, video surveillance, and security for both residential and commercial applications. We proudly serve customers in cities in the around the Tennessee Valley, including Knoxville, Maryville, & Sevierville, TN. Our knowledgeable staff is here to help you find the security and home automation system that fits your needs.