Good customer service. Technician was very knowledgable and helpful. Finished the installation in a…read moretimely manner.

Technically very sound. Went the extra mile hiding cords and setting up the remote. Would be a…read morefive rating except the $165 price which is not out of range, but I was hoping for less.

Jason was professional, and put us at ease. He knows exactly what he's doing, and made us extremely…read morecomfortable with every decision. Great attention to detail.

A lot of confusing billing. Things were installed without estimate and then later I received a bill…read morefor far more than I was quoted. The owner Matt Harris has agreed to refund all of our money and remove the equipment.the cameras have very poor video quality, the alarm system malfunctions multiple times a month.

Have used this company for many years, recently decided to upgrade our equipment. Our house is…read morelarge and it was an all day job. The installers Robin and Eric were great, they arrived on time, were very professional, courteous and efficient. It is refreshing to find companies that now that have workers of this caliber. We are very happy with their work.

I wish I knew why my Yelp profile says I'm in San Francisco; I'm in Oak Ridge. I cannot find the…read morereview I wrote earlier either and don't know if or where it was posted, I hope not on another company. (Edit: I just found and removed it, so no duplicate.) I'm writing a Fleenor review in an effort, perhaps, to save other people similar problems. I have had a worrisome and dissatisfying experience with Fleenor Security in Knoxville. They installed a system that malfunctioned continuously. They sent technicians out multiple times to fix, but never could figure out the problem. They finally conceded I might have a lemon and put in a whole new 'box.' It malfunctioned multiple times within a week. I told them I was done and just to cancel the agreement. The manager I spoke with agreed to cancel the monitoring fee for the year. But the monitoring fee was a small part of my expense. I told him, via email, that I agreed about the refund on the monitoring fee, but thought that as a show of good faith they should offer some sort of compensation for the bad equipment they sold me. I just got an email from said manager that the monitoring fee check was in the mail, but there was no mention of even a partial refund for bad equipment Aside from all the trouble this system has been, I feel financially cheated. UPDATE: When the owner saw this review on Yelp, he called me. He said he had not known anything about my case until reading my review. He was apologetic, offered to put in another type of system entirely or extend a partial refund on the faulty system installed. I am appreciative of his efforts.

From the owner: Fleenor Security Systems is a locally-owned, private company who has been providing superior…read moreservice to homes and businesses since 1972 in Knoxville, TN & the surrounding areas. We've been doing business with the industry's top manufacturers for the better part of a century. As a result, Fleenor is privy to the latest and best technical innovations, and we have buying power that most companies simply can't offer. We've more than tripled in size over the past decade while retaining our steadfast commitment to customer service. Today, we're amongst the largest and fastest growing firms, remaining in the top 100 security companies in the US.

They did everything I asked promptly and courteously. I am very happy with their services.read more

Great people with a lot of knowledge. They were super patient with a guy like me that is computer…read morehandicapped.

First call I made about getting "professional security cams" at our business and the sales person…read moreon the phone wants to ask me how I plan to get the cameras sat up to the road and asking if our existing ones were off of buildings instead of poles. basically sounding like they didn't want the job so I called CPI and they had an appointment set within 3 mins and we are now under contract with them. Dont call these people.

DO NOT USE THEM TOTAl SCAM I would give them negative stars if I could we moved paid off the…read moreequipment had them over 9 years moved to an area very remote sold the house turned off security system told us we were good now keep trying to collect for a service that was turned over over 6 months ago customer service is zero quality was zero value is zero Buy a ring cheaper and you will be much happier