The owner was a no show for installation. I was not able to reach him nor did he return calls.read more

We just moved into a new build house and needed 6 televisions mounted on walls. I didn't want any…read morewires showing and wanted everything hardwired to the internet. After researching consumer reviews I called Install Heroes. I couldn't have made a better decision. Adam not only met my requests but went over and above. He took the time to explain everything to this novice and set me up where all I have to do is turn on the tv. Reasonably priced as well. Thank you Sir!

drove 45 minutes twice to talk to them, try to sell me starting $35,000 and Up theater sound…read moresystem, explain it was just me and my wife and maybe had a budget of $12,000 Left my number, no one ever called me back. I kept calling they wouldn't answer my calls or return them. I guess my business wasn't enough for them that's why I give them one star

Very good work. Would definitely call again. I asked them for another estimate on a second job…read morefor me. They did not feel that it was the job for them, but went above and beyond and gave me websites and vendors and researched and found the products that could do what I needed. Did not charge me for this. Thanks to everyone at @Home Video

Their website evidently is confusing or just down right misleading because I intended to pay for a…read moreone time service for my 86 year old mother. I specifically said that I did not want any sort of Auto Renewal. They have been charging me $19.99/month now since the service back in April. The girl said that I "chose" the lower rate that came with the yearly membership. So essentially I have to pay $19.99 a month for a year for the simple service call to help my mom with her modem. I looked on the Better Business Bureau site and they had tons of similar complaints. I would recommend using someone else!!

When their service is good, it's very good. When the service is bad, it sucks…read more I had a tech here on Monday of THIS week. I had asked for the appointment LAST MONDAY. On top of that, the REASON I need a tech to come back is that the LAST ONE DIDN'T FINISH THE WORK. Instead of just taking my word for it, they're stalling. I'm supposed to consult the "manufacturer." WHICH manufacturer? The one for Xfinity's equipment? Hewlett-Packar? Apple? THAT IS NOT MY JOB. For a company that boasts about its customer service, there's precious little of it. Then, there's the whole thing about WHO shows up. When they sent someone a few weeks ago, he arrived wearing camouflage from head to toe and had a long KNIFE strapped to one thigh. I looked at his profile on FB. What I saw there did NOT make me feel better. Overall, I'm extremely unimpressed. If you have another option, take it. I'm still waiting for someone to follow up on my last call, and it's been over a month ago.

We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

The guys did a great job with our install. We had them install speakers around our pool, WiFi…read moreextenders, and outdoor TV mounts. The Sonos system is great and when one amp went out (Not their fault) they quickly replaced it. Will use them again.

From the owner: Computer Services and Repair Local area networking services…read moreComputer parts Computer networking services Computer printers Network Computer supplies Bridges (network) Network hardware (computer) Computer peripherals Network attached storage devices