BLUF: Customer Service and Professionalism was surprisingly disappointing despite other online…read morereviews. I couldn't even get as far as hiring the company for actual work. Simply based on the method of contact per their website and the return reply I received initially through a weird call and then through text, my confidence in the company shattered quickly. Miscommunication happens. I get that, so I decided to overlook the odd communication and unconventionally low-tech operational coordination and let them see whether they could & would help me out. I already knew it wouldn't be a tough job yet still needed help. I wanted to see whether they really are interested in providing service to those genuinely in need rather than only cherry-picking high yield jobs. The result? They failed in their interest to help as well. Zero follow-up...and I mean completely vacuous! From the scary observation of the drive up to my home & carelessly blocking my neighbor's driveway when parking...to the cold fish & flippant reply to a simple comment and inquiry while I explained the brief history of the issue, I remained completely unimpressed by this company. I am thankful that I was able to dodge a bullet when they failed to follow up because if they only demonstrate preferential selection for jobs (and wasting a customer's time when they have no intention of taking the job in the first place), then I say to you, the customer valiently doing your due diligence, be very cautious if selecting this company to do the work with which you need help. They may have been great at what they did during the company's prime years for some customers, however, now at the time of this writing, if you are a fan of both customer service and quality work, perhaps search elsewhere. If the company does not show well in their initial interaction, and in this case, following their second chance, they're likely not going to show well the rest of the time. While I very much dislike writing these types of reviews, consider yourself warned.

Handyman Can, LLC was contracted through our home warranty and was prompt and knowledgeable in…read moreresponding and completing the assessment with our washing machine problem. We are pleased with the process and service provided.

We have used Hambleton Construction for two distinct projects. The first was a carpentary job…read moreinvolving the installation of purchased cupboard, construction of a custom built storage unit, and constructiom of a custom built door to create a closed storage space in our attic. The installation of the purchased cupboard was perfect, and the custom built work was also very good. The second job was building a detatched double garage. The work was excellent and finishing matched to our house perfectly. The project was seamlessly managed and we relied on Hambleton construction to ensure successful completion of all aspects of the project. Small issues were immediately addressed as soon as Hambleton Construction was notified. Overall they were reliable, trust worthy, and did excellent quality work with very good customer service. I would recommend them and would certainly use them again for future projects.

UNREASONABLE, UNEXPLAINED DELAYS: The estimated completion was 3 weeks from the start of work. It…read moretook them over 4 months from the time we signed the contract until they CLAIMED they were done, and that doesn't include the time they needed to revisit and correct poor workmanship. Their workers would disappear for a week or more at a time and I would never know when they were coming back. In the meantime, several rooms in my house were unusable, which created considerable hardship for my family. The contract says there may be delays due to material availability or weather, but all of the excuses combined cannot account for their chronic absenteeism. LIGHT INSTALLATION: The exterior light fixture they installed flickers from time to time. I emailed them about it on more than one occasion several months ago. They said they would take care of it, twice, but they never actually showed up to make the repair when they said they would. According to the contract, this problem should have been resolved under the warranty. TRIM: They removed a piece of trim and when they reinstalled it, they did it incorrectly so now the closet door in one of my bedrooms won't shut. INSTALLED WRONG SIZE WINDOW: They installed a window in my basement that was too narrow for the opening, which left a large gap around the edges that they just packed with foam and caulk. After I pointed out that it looked terrible they covered the exposed foam with plastic trim. They said that the window size was not available at Home Depot and they would have needed to order a custom window, which would have cost a couple hundred dollars more. The smart thing to do would have been to talk to me about it before installing a window that is the wrong size. I would have been willing to pay a bit more to get it done right, rather than fast and wrong. (Actually, it wasn't done fast either. The installation was delayed by weeks and the window is ALSO the wrong size.) PAINTING: When they paint, they can usually get the middle of the wall right, but when they get to a light fixture or door or window or built-in bookcase they get paint on the trim. They never use tape to get crisp edges. All of the places they painted in my house have wavering, inconsistent lines. There are multiple paint smudges on the white window/door/bookcase trim. I raised this issue with them multiple times and they made repeated attempts to correct the problem, but they could never seem to get it right. This is not the sort of "workman like" quality that was promised in the contract. I have painted rooms in my home and done a much better job, more quickly, and with no training. GARBAGE: When they departed they left a trail of trash and debris. For months I was finding construction debris, energy drink cans, candy bar wrappers, random work gloves, cans of paint, and pieces of scrap wood around my house. DRYWALL: They left a large gap between the drywall and the skylight they installed. They were going to leave it that way, until I asked them to fix it. They also left numerous marks in the joint compound on walls in my bathroom that they just painted over. I pointed out that it needed to be fixed to their quality assurance rep during his first inspection, but it was not fixed. I had to point it out a second time to get them to take action. In summation, Hambleton Construction is guilty of poor management, poor service, and poor workmanship. I would NEVER, EVER invite them back.

Fence Installation. Quality - David uses Premium Milled…read moreWood from a local high quality lumber company. No nails... screws and brackets. All top quality stuff. Also personally did detailed high quality work. No huge crew rushing to throw together and move on. Value - All this and and beat out all big name installers. I would definitely give him a try for your fencing project.

It was a pleasure having David come out for our repair job. He was very responsive and arrived at a…read moretimely manner. Great work and craftsmanship from him. I definitely recommend David and his company!

This review is long overdue, but I've been meaning to share our wonderful experience with Al, Mike…read moreand their team on the multiple projects they completed for our old, complex house. We converted two rooms plus a hallway into a master suite as well as split two large upstairs rooms into three. We had structural concerns and lots of logistics to work out and I wouldn't trust anyone other than Mike to draw up the plans to make sure everything is safe and up to code. Al oversaw the projects and was in constant communication with us and regularly was on site to make sure everything was going smoothly. If anything wasn't 100% correct or what we had discussed, he would make sure it was remedied. Big shout out to Franz who even showed up to work the day after his wife had a baby! The M3 team worked late days and on weekends (with our consent) to meet their deadlines, even when the county held them up with permitting issues they still worked hard to finish within our timeframe. We even made major changes to our plans after construction had begun and they were able to pivot and help us get more square footage for the upstairs bedrooms. There were also numerous curveballs that they handled with ease (ya never know what you'll get with an old house). This was our first time doing any sort of large project and the team at M3 gave us plenty of guidance and support to make sure the finished product exceeded our expectations. If you want something done right the first time, then I highly recommend contacting M3!! If we stay in this house then you guys won't be done with us yet! -Cristen, Phil and now +2 (!)

Can't speak to the quality of their work. Reached out and scheduled a site visit but never received…read morean actual estimate after the site visit despite following up and asking for the estimate. Complete waste of my time. Would not recommend.

I had a frightening experience with an employee driving a Schroeder Design and Build company…read morevehicle today. I was merging into the right lane with my turn signal on to make a turn into a grocery store, and the driver of their van who had a long grey beard aggressively sped up to block me from merging, almost ran my car off the road. As he passed, he was yelling at me through his window. I had my kids in the car. It was reckless, aggressive driving that put me and my kids in real danger. I was genuinely scared and kept distance from his car and passed the grocery store to not go near him. No one should have to worry about being intimidated or endangered by someone representing a professional business.

We recently had Schroeder replace our old sun porch with a 4-season room, and overall we are very…read morepleased with both the process and the end result. During the design phase, the architect, Jessica, was incredibly helpful and responsive to our questions and concerns. We also threw in a curveball only a couple of weeks before the planned start date when we asked them if they could add a basement room underneath the new room; the original plan had been to have just a crawl space. They rolled with it and amended the plans and permits in record time. When we had trouble coming up with how we wanted to use the new room, we met with Jessica again and she had a great suggestion that we ended up going with: make it our living room rather than a home office as we'd planned, and turn our existing living room into an office, with a wall and door added to create an entryway separating it from the front door. Despite all the last-minute changes, they started on schedule and completed the bulk of the work in about 3 months, including several unrelated add-ons we requested. There were some challenges along the way; for example, when they removed a set of sliding glass doors, the wall above them dropped a half-inch because the doors turned out to be load-bearing. But the end result is everything we hoped for and more. During the actual building process, the project manager came to our house often to check on progress, answer questions, etc. Towards the end, the company promptly addressed any issues we had. We are very happy with the work overall. The new living room and home office look amazing, and we now have an extra basement room. No company is perfect, however, so there were a few negatives. For instance, we had a minor flooding issue in the basement due to a hole made during the digging, and there was a painter who seemed to show up only when they felt like it. And we had some confusion over the financial side when we couldn't make a draw on our HELOC immediately due to the invoice being issued during the holidays when it was impossible to schedule the required inspection, and the Schroeder folks kept on calling us about it despite our telling them there wasn't much we could do to force the bank to release the funds given the timing. However, all of these issues were resolved, nothing was damaged by the water that got into the basement, and the project was completed on schedule. We tend to judge a company not on whether there are problems (because that's almost inevitable, especially with a large renovation project), but on how they handle such issues when they arise. Schroeder was responsive to our questions and concerns, and we would absolutely work with them again; in fact, we plan to hire them when we get to the next update we want to do in our home, probably in another couple of years.

Doug McLeaf was tremendous…read more The company staff and installers were respectful competent timely. The job site was kept cleaned We had a complete new roof. Skylights as well as all new siding. I highly recommend this company Thanks Doug

Marshall Roofing was great. We redid a roof that was in need of major repairs. Got 3 different…read morequotes. Doug from Marshall was awesome. Very knowledgeable about the products and options, including higher quality gutter guards. Not too salesy. Very respectful and responsive. Marshall's had competitive pricing and great financing options - and worked hard to match our tight schedule. We're happy with our decision.

Nathan and his team did a wonderful job replacing our roof after a storm. Everyone was very…read moreresponsive, returning calls/emails/texts promptly. They kept us informed every step of the way and did terrific work. This is the second time we have used Nathan and his team, the first was to repair/replace bathroom flooring and a deck and we are very satisfied!

A very nice gentleman named Bill gave a estimate for a porch and was going to come back with other…read moreoptions and I have not heard back from him since. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS CUSTOMERS LIKE THIS.

We have hired SR to do many things in our house - flooring, bathroom remodeling, garage dry wall…read morerepairs, etc . Their initial quote is always competitive, however, as the work makes progress, you will find many things that were not included in the original estimate. Therefore, if you're not knowledgeable enough, your final quote might end up being much higher than the initial estimate. For example: we paid almost 10K+ to remodel one room and they left one wall unfinished because they said it was not included (we thought it was). So make sure you have all the nitty gritty details written down in your estimate to avoid confusion later. Also, their work hasn't stood the test of time. We noticed many things have started to fall apart not too long after the work was completed - example : our LVP is peeling off in low traffic areas, leakage under the shower door and under sink, multiple door hinges have already broken, the floor has uneven spots despite paying extra to flatten it, etc. The work looks nice in the beginning but after a while you'll start noticing where they made compromises to make it "affordable". In terms of communication, they are pretty responsive. We haven't had major issues with Alexa, Sam, Camilo, Dan other than occasional misalignment between everyone.

I contacted this contractor for an estimate, and they said they would send it but never did. I…read morewaited and followed up a few times, but I didn't receive any response. Unfortunately, the communication was unreliable, so I had to move on and find someone else.