We recently moved and realized that we needed to establish care at a new veterinary office for our…read moredog Chester. We had an appointment today to have him cleared for a dental appointment in September. Our experience was absolutely top notch! Our appointment was at 4:20pm, but we arrived a bit early so we would have time to locate the place and figure out the necessary procedures. There was a note on the door instructing patients to call to check in for the appointment from their cars. I was informed that the receptionist would return my call and let me know when a vet tech had a vacant room available. I received a call at about 4:40pm. Everything was pretty quick after that! We entered the facility and were greeted by the staff. They asked me about any concerns I had and then the doctor came in. He was so amazing with our chunk. I truly have never had such a patient-centered veterinary experience. I felt that the cost was pretty affordable and definitely much less than the old practice that we frequented. They have our business for as long as we stay in this area!

Zero bedside manner. This establishment prioritizes personal ego before the care of the animals…read more Cannot answer questions and just refers animals to external emergency service rather than actively problem solving with their customers. The care of the animals should always come first over personal feelings. If an establishment isn't equip to handle owners concerns in times of crisis they should seek counseling to work on their personal confidence.

I can not speak highly enough about Animal Hospital of Rye. I would recommend them over and over…read moreagain. We drove from Buffalo, NY to get a CT scan for our dog, since the waiting lists in Buffalo, and the prices, were astronomical. From my first phone call with Rye, I knew they were good hearted people who are in animal care for the right reasons. Every person I spoke to on the phone was SO kind, thoughtful, and understanding. It was very easy to get through to schedule, no run around. They were able to schedule us a week out (which was quick compared to what I'd found), but since it was urgent, I was put on a waiting list and they called me back to get me in two days later. I drove down with my dog and stayed overnight in a hotel and then went to rye first thing in the morning. We had a consult with the Dr (who was amazing) and left our dog Rocko for the day for his scans. They called me just over an hour later that he was finished already! He is 12, so sedation scares me, but they did not over sedate him and he was jumping around (and making quite the ruckus for them ) when we came to pick him up. The doctors and staff are AMAZING. They have also sent his reports over to multiple referrals for us, which I know can be time consuming, but have never once made us feel like we were inconveniencing them. The only issue I have with this place, is that every other Vet isn't just like them! THANK YOU to the team at Animal Hospital of Rye. For making a very tough situation, so much easier for us.

I have been taking my dog Abby to Dr. Kirmayer, since 2022. He is the one…read more who figured out what was wrong with her. We have been going to him for her condition since. I don't think she would still be with me if I had not taken her to him. He also saved my sister's dog, Maui. Thank you.

All of the negative reviews track with my experience. Zero friendliness from vet. He was rude to me…read moreand a jerk to and about my sweet pup. The tech lied to me about state requirements for vaccines telling me that more than rabies is required by the state. I believed her and allowed them to give my dog more than I wanted. The result was injury to his gut health that now a few later we are still dealing with. Why work with animals if you don't like them???

I am never one to write a review, however, my experience was so poor I do feel the need to share. I…read moream a healthcare worker, so I fully understand that appointments don't always happen on time. The vet was almost an hour late to our appointment. Not a single person acknowledged or apologized for the wait. That to me isn't always a deal breaker. With my background I do know it's just the way things go sometimes. It is nice for it to at least be acknowledged, though. Once the vet was finally in the room, I was expressing some of my concerns with my dogs. The vet was not listening to me at all. He was actually talking to the tech over me as I was talking. This was my first time taking my dogs here, so I figured he would be more interested in hearing about them. He couldn't have seemed to care less and seemed eager to get the exam over with so he could continue on with his evening. Then, it was time to get the dogs on the table for their exams. My dogs are anxious in new environments, but never aggressive. They responded how I assume most dogs do... they are a bit squirmy on the table when they are being poked and prodded. The vet had absolutely no patience with them and immediately told me they were too un-cooperative, and they would need "a fully sedated exam," in order for him to "be able to do anything with them." In my experience with other vets, they typically will give you a trazadone or other medication to help calm your animals... not jump straight to a $1,000+ visit by completely putting my big dogs under anesthesia. But again, he had no patience with my dogs. I had also discussed with the front desk over the phone that I wasn't sure about how much blood work I felt was necessary to get. She assured me when I scheduled the appointment that the vet would discuss all of the blood work with me and then I could decide. Fast forward to the appointment, when he has my dog held on the table when he decided to ask me about what blood work I wanted done... while he had the needle in his hand. Definitely a way to make you feel pressured into making a decision and not knowing how much the blood work would cost, either. Needless to say, I was not impressed at all by my experience here. I was disappointed, as this was a vet who was highly recommended by a family member of mine. I have been a nurse for six years and can say this vet had some of the worst bedside manner I have ever experienced.

I could not have asked for a better experience. My kitty is usually fearful at exam times, but Dr…read moreCrawford is a master at managing felines. He was able to examine my cat, give her vaccination and trim her nails without using an injectable sedative (as her former vet required). If you have a fearful cat, rest assured that Dr Crawford is great with handling them. Office staff were also very friendly and capable. So glad I found this clinic!

I am so happy with this Vet clinic. The office staff are…read morevery nice and attentive. It is very clean and organized. The best part is Dr Crawford,He is so nice and patient. He is knowledgeable and took the time to answer all my questions. I have 5 cats varied ages and sizes.I highly recommend this Vet practice. I'm sure all of the vets are great but my experience with Dr Crawford has been so positive!!

I fell in February and broke my pelvic bone. I could not get my great pyrenees to the groomer. I…read moredid not know that she expressed the anal glands when she groomed her. Baby Rasin wasn't quite herself. I made an appointment and took her in. After 2 rounds of antibiotics she still wasn't herself. I took her bac in and the infection had spread. Dr. Hoover recommended surgery. Three o clock in the afternoon and patients coming in she did the emergency surgery!!!! What amazes me about this is she was only focused on my baby. Appointments ran at least an hour behind. I was in the waiting room and apologized profusely to the other clients. Not one complained. We all agreed that could have been anyone of them and their baby will receive the same quality care when they get back. I've been coming here since they first opened and want to scream from the mountain tops These are the best vet and staff I've ever seen, and im 70 yrs old. I also found it quite funny. Had that delay been at a humane dr. There would have been screaming and yelling. Probaby cussing also. Haha just shows most of us care more about our fur babies than people.

Front desk is efficient and friendly. Vet takes time to answer your questions. Prices are less than…read morethe big vet offices with the same or possibly better service.

First class clinic. I've had some compromised rescue dogs and they have always treated these mutts…read morelike they're headed to Westminster. They provide remarkable service, are knowledgeable, kind and efficient. . Everyone is friendly and the place is spotless. They pursue continuing education in their field. They also gave me 2 specialty referrals over the years in areas where others' expertise was better. Love, love, love the prescription refill facility on their webpage. I wish there was a higher star rating, these folks deserve it!!

My wife and I are both new to the area and we were looking for an experienced Vet for our English…read moreBulldog. A friend recommended Dr Echenrode at Carlisle Small Animal. From our first call to the clinic when we spoke with Laurie in the office to set up our initial wellness consultation to finally meeting the Doctor the process has been excellent. They asked us to download an app that can keep us in contact with their office and remind us of any upcoming appointments as well as ordering of food and medicine this is next level. Our first visit went well and the interaction that the Doctor had with us was great. He wasn't in a hurry, a just wanted to explain everything in detail making some suggestions for us to consider for our boy down the road. After the visit the Doctor called us to make sure everything was good and again he was in no hurry to get off the phone. This has been a great experience so far and we have complete confidence in them. We had a terrible experience with the vet prior to Carlisle Small Animal in Gettysburg, so we were concerned but unnecessarily as it turns out. Thank you Dr. Echenrode for all you do and your passion that you have shown. Lastly, they have just as good of an office staff!!!

If I could give Northside a half a star or zero stars, I would. I had been taking my three cats to…read moreNorthside for 14 years. My one cat was always terrified of the vet and yet no one mentioned that I could just pay for some gabapentin to give to her before she had to go and save both of us so much stress and trouble. I asked the doctor a lot of questions that I thought were valid such as taking fecal samples for my cats and discussing some digestive issues that my one cat was having and a cough that seemed concerning. My concerns were completely disregarded. Dr Hoefert said it was not necessary to take samples (even though the one cat had been living outside prior to being rescued) and the other cat probably just had "digestive problems, like humans do." I asked if my one cat could have crystals in his urine and that was also disregarded and never tested. I've since found out that my cat had a persistent UTI and also crystals in his urine. He is now being treated, thankfully. Both of my older cats died much too soon, and I truly feel that if I had been going to the right vet, their problems would've been caught quicker and I would've had them longer. I also want to mention that I observed Dr Hoefert being extremely rough with my one elderly cat when she needed a laxative. He shoved this enormous thing up her rear end and was not gentle about it at all. She immediately started vomiting, probably due to the pain. He could've been a lot gentler with her. I have since changed vets and I could not be happier to finally go to a clinic where they care about your pets and they listen to your concerns and they give you excellent advice. I live a block away from Northside and I would never recommend anyone go there. Instead, I prefer to drive further to go to a better vet.

I have been seeing Dr Hoefret for over 20 years with my furry kids. He has always been patient,…read morekind and caring as well as honest when needed to be even if was tough to hear. With his years of practice he seems to know right away what the issue is. The staff is always great accommodating and gets us in quickly for sick calls. I feel like I am an over bearing fur baby mother at times but they never dismiss my concerns even if it turns out to be nothing but a running nose. S.M.

Excellent personal service and familiar oriented care. Pets are well cared for. Very thorough and…read moreextremely reasonable.

I've been taking my dogs here for many years. He's a very good vet. Always very friendly staff. I…read morewould recommend here to anyone.

I had a great experience taking my cat there for a first visit. The staff were very professional…read moreand friendly. They shared a lot of knowledge about care and diet. They went out of their way to make sure I had everything I needed. Highly recommend.

I can not give enough praise to Dr. Cornbower! She has always been gentle and kind and provided…read moregreat care to my two Pomeranians. Also, the doctor has never made me feel bad when I could not afford recommended tests or procedures. Sadly, my Trinket had to be put down almost 3 years ago and through the entire process for the 1 1/2 years leading up to that decision, Dr. Cornbower was compassionate and understanding. When the time did come, Dr. Cornbower affirmed the decision which has given me such peace in the years that followed. I wasn't rushed out and the process was loving and gentle and quick. My other girl, Tootsie, just had to have a dental and is having some elevated liver enzymes. Again, Dr. Cornbower works with you and is not afraid to tweak a plan or address any questions or concerns. I trust Dr. Cornbower 100% with the health of my pets! Also, the prices at Willow Mill are less than other vets in the area and they always are up front with any costs. Highly recommend this veteranary hospital and Dr. Cornbower.

The best vet I have ever found! Knowledgable, Compassionate and just the best experience all…read morearound. She will have our business as long as she's in business! We were advised to put our girl down at the ER. We called her and she told us exactly what to do. We had our girl for another 5 years!!! That is priceless.

They were very friendly and professional. My office visit was affordable. I got a quote on getting…read moremy cat spaded they were the most expensive quote I received I was very disappointed I really enjoyed my visit.