All doctors I've seen here are great. Front desk and checkout staff is pleasant. Very pleased with…read moreself pay prices for yearly skin checks / cancer screenings

Not that impressed with this place... couldn't make an all over skin check appointment, which I…read morefind to be very strange. Went in to have a few spots checked- the PA said two spots didn't look like they were cancerous and still went ahead and took samples- then said other spots didn't look cancerous either but no samples. Also gave Quick but vague diagnostics on other skin questions I had Overall, it was very impersonal, very Quick was in the room less than 10 minutes, but had to wait 40 minutes past my appointment time to actually get in the room. Not impressed -hopefully there's someplace else around that can do better.

Dr. Royal is always knowledgeable and responsive. Has been my family's dermatologist for over 20…read moreyears. Great location and staff.

Knowing your hair and causes of dermatitis should not be left in the words of shop talk... seek a…read moredermatologist. The office was easily accessible with plenty of parking. Staff are friendly and helpful with questions . A hair biopsy is a quick procedure used to diagnose hair loss or scalp condition. There is plenty of parking and handicap accessible.

Went in to have them look a spot on my cheek that was a bit disconcerting and before I knew what…read morewas happing the nurse/PA/? was zapping something on my forehead with a laser. She said the spot on my cheek was nothing but was happy to charge me a few hundred bucks for whatever she did to my forehead. It's now 2 years later and the spot that got zapped has turned red and will not heal. I did not intend to leave a review today. I was searching for a dermatologist to take a look at this new problem area and ended up here.

was determined that Dr. Rauch would perform the procedure upon my arrival I provided my debit card…read morefor the co-pay. Now that my personal information had been captured I was also provided with a document stating that I would be responsible for any charges that the insurance would not cover up to the amount of $1500.00. This organization stated that they would have full access to my personal account and could make withdrawals at will and I would be notified via email prior to the withdrawal. At that very moment I felt extremely uncomfortable with the arrangement but thinking that I would be adequately notified I would be able to adjust accordingly. Here's where the whole program falls apart. Taking it from the top the first charge, a $25.00 co-pay was debited from my account on 08/16/2016. The second charge of $51.41 was debited from my account on 09/06/2016 and I was never notified. Approximately a week later I was debited with a charge of $104.00 again not notified. I caught this in process and asked it be stricken and a stop put on any further charges, (date cannot be provided because it is no longer on the ledger,) action was reversed. On 09/13/2016 I get hit a second time for the same charge of $104.00 and this time it has been processed, a temporary credit was issued and was reversed on 11/30/2016 finding no fault on the part of your organization. Now mind you, this organization hit my account three times in a period of only seven days with each and every time I have not been notified. Suddenly I'm an ATM for Christine Rauch! I reiterate, I was NEVER notified by email, (or any other form for that matter) of any impending withdrawal. Closer examination of the documents forwarded to me from the banking institution had revealed that one of their staff had input my email address incorrectly as baherden@verizon.net instead of the correct address. Given that this can prove to be a most critical factor it would behoove Dr Rauch and her staff to confirm this information rather than take it for granted. Clearly this organization deserves to be paid, I don't take issue with that. I take issue with this organization being paid at the expense of cleaning out my bank account and leaving me with not so much as enough cash to buy gas in order to go to work the next morning. I am currently 68 years of age, (was 63 at the time of the procedure.) I have an advanced education in aviation, I am grossly underemployed as well as under paid. Since I do live paycheck to paycheck these people have absolutely no idea what it's like to have your checking account cleaned out and you have to knock on someone's door at five in the morning hoping to borrow $20.00 so you can get to work? It's coming to the point where it's no longer a service for a fee, it's all about sucking someone's bank account dry. It's beginning to feel like it's a contest to see who can empty my bank account first. I understand that Dr. Rauch's husband is an emergency room triage doctor. Everyone should be justly compensated for their knowledge and intelligence. Between the two of them I'm willing to wager that together they are knocking down half a million a year. It's really a shame that they have to resort to unscrupulous means to accomplish their wealth. Having worked as a trained and licensed aircraft mechanic were my associates and myself are required to maintain and fly aircraft, were the aviation field to be handled like this office has handled my account there would be a bunch of broken aircraft, a whole lot of dead people and someone would most certainly be going to jail. The medical treatment was excellent, the way I was treated on the business side of the house is absolutely deplorable. If I had to do it again and was diagnosed stage four cancer I would turn and walk the other way rather than to be subjected to this kind of abuse. Brings new meaning to the aged term, "A license to steal." Makes me wonder if a crime has been committed?

Maybe this is on me, but when establishing care with a new specialist, I would feel that all…read moreconcerns should be addressed in one visit. My primary care doctor referred me here in early December. It took until the end of June (today) to be seen. In December, I was experiencing a severe cystic/hormonal acne flare up. I suffered for several months earlier this year, but now I'm mostly just dealing with face and body scars and isolated recurrences. I hadn't seen a dermatologist in 7-8ish years, so I was looking forward to an overall skin check up. I checked in today and was brought back pretty quickly. When I mentioned wanting to address a couple of mole changes in addition to the acne to the nurse, I was told that they were too busy to do both. She checked with the doctor and returned telling me I had to pick one topic or the other. Despite acne being a priority for me, I opted for the skin scan. Especially due to recent skin cancer diagnoses in my family. The doctor was pleasant during her short time with me and answered a few questions related to the skin check. I had to schedule another visit a month out for the acne. I'm glad it's not another six months, but I am pretty disappointed regardless. I know healthcare isn't what it used to be, but maybe they could consider designating more than ten minutes for new patient exams? I felt like I was a number in a chain of patients, instead of someone she cared to get to know, and having to return to address my original issue feels like an insurance money grab. Just a bummer, is all.

I highly recommend Dr. Melson! My 5 stars is for her. I came to this office because my…read moremother-in-law recommended Dr. Sheely. While she wasn't taking any new patients, they were able to fit me in with Dr. Melson. I was nervous because I was already coming from a not great dermatology situation and couldn't find any information about her. I'm here to tell you Dr. Melson is amazing. This dermatology office is located on the second floor of a building that houses other doctor offices. There was a lot of easy free parking out front. The wait time wasn't insane, but I felt like I waited a bit longer than expected. There were also a lot of patients in the waiting room. I came to this office for a very inflamed cyst. The nurse who took my information was beyond sweet. When Dr. Melson came in, she was straight to the point, but she felt like she had the time of day for me. She was super kind and patient explaining the incision and drainage process to me. I also loved that I didn't feel judged when I needed to call my mom in the middle of the appointment to ask her about a medical history question. When I told her my antibiotic concerns, she worked with me to find the best medication. During the procedure when I asked to pause she was very receptive to this. I am so grateful that she helped.

Dr. Nath is awesome. The nurses and receptionist are also efficient and kind. My skin is clear for…read morethe first time in 20 years and I am less depressed and seek social activity more now.

My family has gone to this practice for over 20 years. The doctors are very good and I have no…read moreissue with any of them. We've always gotten good care here. My issue is with their front of office/ office management. I had to cancel an appointment I'd been waiting weeks for last November, due to a snowstorm. It was for a pretty urgent and critical issue. When I tried to reschedule it, I was shocked that the soonest I could be seen was in March! I asked if they could call if they had a cancellation and was told "no" but I could call them every week and ask. It's finally March, and I've endured intense suffering for months now. I've been to urgent cares and my regular doctor, trying to manage what's going on, but it's really a specialist issue. It's less than a week before my appointment and still no confirmation from them so I had to call myself. Add the horrible phone maze to this, and I really wish I could find a dermatologist practice that isn't overbooked like this, and treats people a little more kindly.

I had Moh's surgery here recently. Dr. Padgett provided excellent surgery, and she and her staff…read morewere very kind and attentive. I would highly recommend this practice.

DON'T WASTE YOUR TIME OR MONEY ON Dermatology Associates of Virginia, P.C. (The Winchester…read moreBuilding) The staff couldn't care less. Such a bummer as this area is so desperate for good dermatology. I wish someone warned me sooner.

The doctors provide good care during scheduled appointments, but the administrative side of the…read morepractice has become very frustrating. The front desk staff often seem unhelpful and uncaring, and reaching someone by phone can be extremely difficult. Many other medical offices in the area have moved to more efficient systems, such as self check-in and streamlined checkout processes, and this practice feels far behind by comparison. Within a 15-mile radius, there are numerous higher-rated dermatology offices, and I suspect their stronger reputations are due in part to more professional and responsive office staff. I began seeing Dr. Caravati, the founder of this group, in the 1970s, and it is deeply disappointing to see how far the practice has fallen from the standard he established.

I'm here at Dermatology Associates of Virginia for my annual skin cancer screening. Everyone here…read moreis great and I never have to wait. Dr Woodley has checked me over numerous times and I have zero complaints. It helps that I always come up clean! The office is conveniently located in Bon Air/Midlothian next to Johnston Willis Hospital and theres plenty of parking. 5 big stars and 2 thumbs up!

Had an annual visit with PA Michele Rohe. She always greets with a smile, asks how am I doing and…read morealso asks about my wife (who is also her patient). She performed her usual through examination and treated several skim blemishes that I had. I really appreciate her thorugh examinations and treatment. She is a real asset to this organization. I would also like to acknowledge her nurse and the front desk staff. They are really great people

Richmond Dermatology was recommended to me by a colleague several years ago when I was having an…read moreissue with what ended up being a harmless growth. Fast-forward to January 2026 and I am once again back with a suspicious mole. When I called in somewhat of a panic, I was able to be seen within a week. Richmond Dermatology HEARD me and my concern and thankfully did not have me waiting for months, wondering what was going on. After a shave biopsy and a call from the doctor a few days later with the results and a thoroughexplanation of, I am in need of further intervention. Gratefully, no time was wasted, I have another appointment next week and I feel like I am in good hands. Being that we look at our skin every day and barely think twice about it, its best to stay on top of yearly skin exams, just as you would afford yourself other care. We worry more about what's going on inside of us than we do about our skin, which is the body's largest organ. Not that those other things aren't important, we just forget that our skin is very important, too. I definitely recommend Richmond Dermatology, and I recommend advocating for yourself if you are experiencing something that is or could be scary, like a potential skin cancer diagnosis.