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    Kitspa & Events

    4.8 (4 reviews)
    Closed 9:00 am - 11:00 pm

    Services - Kitspa & Events

    On-site management services

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    Best Western Atlanta Cumberland/Galleria Hotel

    Best Western Atlanta Cumberland/Galleria Hotel

    1.0
    (5 reviews)

    If I could give them zero stars I would. Annie the manager was very racist and rude. I feel like…read moreshe discriminated against me because I knew an employee who she did not like or treat well. Soo, let's get into the rooms... the first room I had was leaking water from the A/C and ants all over it. They moved me to the second floor with MOLD in the room, the carpet was wet. The 2nd floor smell like mold and you can see it. The carpet in the rooms on the 2nd floor are brown and old looking. The chairs in the room are disgusting. They had the audacity to add me to the not rent to list. lol what a sh$t hole place.

    They should change their name to Worst Western. Anyone that gives this hotel anything above a 1 I…read morewould not trust them for anything. The place needs to be torn down and rebuilt. The only good thing about this place is the location. The room had old dingy carpet with stains on the furniture. There was no hot water in the bathroom sink. The Wi-Fi did not work(No Connection) and the cable tv would go out from time to time due to connection trouble. I would have to cut the tv off and back on to get the reception back. I was on the 2nd floor, the parking lot was outside my window even though the room is inside the hotel. There were people outside playing loud music from their truck outside my window. The mattress was like sleeping on the springs. Do yourself a favor and find another hotel.

    Kitspa & Events - venues - Updated August 2026

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