I ordered contacts and they were accidentally delivered to my old address. I called and Kurt was…read moreincredibly kind and helpful. I got the contacts delivered to my new apartment quickly and with no extra charge! Everyone was informative, efficient, and made me feel like a valued customer. Thanks guys!!

I have been using Shopko at this Eau Claire location for several years now. Always easy to get and…read moreeye appointment and very thorough with exam. I had Kim today to help me pick out frames. She was great and very knowledgeable. Great place for your family to try and they help you save on frames and plans needed for accidents with glasses. Give them a call today. They even have Saturday appointments!!

All I simply asked for was a Doctors note for my eyes being sensitive to light. After I asked I got…read moreno response which is quite absurd. All you have to do is right on a piece of paper!

First off walking in felt very welcoming very professional no waiting time excellent staff with me…read morebeing uncomfortable with my appearance they went above and beyond to make sure I was happy love them they are awesome!

Great staff & exceptional service! Thanks Chase for helping me choose the perfect pair of…read moresunglasses to wear when Ebiking!

Shopko in Chippewa Falls is great. I've had eyeglasses made there 3 times now with just one…read moreproblem which was resolved much more favorably than I expected. Details: I wanted extended focus glasses suitable for computer distance use. The all-plastic frames I had selected seemed to be a devil's concoction of frustration, unable to be fitted properly despite at least 3 attempts by cooperating staff. When I returned again and chose a metal frame for the new lenses (which were well done), Nancy, the clerk worked quickly and efficiently to ensure the replacement glasses were promptly made and delivered and at no cost to me. What better service can one get than this: complete customer satisfaction! But this was nothing new to me as Shopko has performed exactly the same in all my previous visits to this store. Kudos to Shopko and their courteous and efficient staff!

Fantastic all around!! Very friendly staff, very modern facility!! Medical records all on line, a…read morequote is given before service so you know cost and what insurance will/should pay, everything explained!

The most outstanding customer service at the front desk. Candace is an outstanding hygienist who…read moremakes you feel welcome and comfortable, and gives pragmatic advice.

Ecellent dental care by the AFD team. Our family has been going there for years. Always look…read moreforward to seeing our dental family. Mike

I've only been to Jill. She is an expert with the fillers and Botox that I have now received twice…read morefrom her. I am happy that I found Sakura after moving to the area. I had a regular dr I'd seen for years for everything, and a couple I've had to try when moving. Those didn't end the worst, but not great. Jill is a true talent.

I waited several weeks to leave this review because I wanted to make sure I wasn't reacting…read moreemotionally or out of haste. After having time to reflect, I feel strongly that other clients should know about my experience. I would encourage anyone considering this clinic to carefully consider before subjecting themselves to work with Sarah. Based on my experience, I found her communication to be unnecessarily hostile and lacking in understanding or professionalism. There are other clinics in town that I believe provide a much more respectful and customer-focused experience, and I will personally be taking my business elsewhere. Here is my story: I initially came to this clinic because I wanted my skin looking its best for my wedding. I spent around $800 on Botox with Kassie, and both Kassie and Sarah knew that my goal was to have good skin for my wedding photos. I then wanted to schedule one or two facials before the wedding, specifically to safely remove peach fuzz. A few months earlier, Sarah had used a blade to remove it and accidentally scratched my entire face, leaving small cuts and scabs across my chin. I understood that mistakes happen, so I didn't hold that against her. This time, however, I specifically communicated my concern to Kassie. She recommended a different tool that she described as being "cut proof." When I arrived for my scheduled facial, I was told the tool was broken and that we should reschedule. I had already rearranged my work schedule and made arrangements for my animals to accommodate the appointment. I asked whether there was another service I could receive instead, but was told they didn't offer anything else and that we should simply reschedule. Kassie then suggested calling in a prescription for acne. I provided the necessary information, went to the pharmacy, waited in line, and then discovered the prescription had been sent to the wrong pharmacy. I had to drive to another location, adding roughly another 45 minutes to an hour to an already wasted appointment. A few days later, I returned for my facial and paid around $350. I also asked about fitting in another facial before my wedding, and Kassie told me to call and schedule one. The next day, I noticed an additional $100 charge. When I asked about it, Sarah told me it was a cancellation fee. I explained that I had not canceled the appointment -- Kassie had asked me to reschedule because the tool they intended to use was unavailable. At no point during that interaction was I told that I would be charged a $100 cancellation fee. I would have been much more understanding if this had been clearly communicated to me at the time. Instead, I was charged after the fact and then told that it was simply the clinic's policy. I tried to resolve the issue respectfully over text during business hours. After several messages went unanswered, I received an automatic reply stating that the clinic would be unavailable for several days. I responded that I wished the issue could have been addressed before she was away because I felt the charge was unfair and had never been explained to me. Sarah's response was extremely hostile. She took offense to my referring to her being "on vacation," even though I was simply referring to the automatic message saying she would be unavailable. The conversation escalated from there, and I was ultimately told that I was no longer welcome at the clinic -- one week before my wedding. The $100 itself wasn't the issue. It was the lack of communication, the fact that I was charged for an appointment I did not cancel, and the way my concerns were handled when I tried to address them. I have spent thousands of dollars at this clinic and expected basic professionalism and customer service. Instead, I left feeling disrespected and extremely disappointed. Although Kassie is nice to work with, I would never work with Sarah again.

Dr. Iwakiri is the best doctor ever! My husband had a vasectomy and I had a prolapsed bladder…read morefixed. The staff was friendly, helpful and funny! Dr. Iwakiri did a great job on both of our surgeries.

i was very disappointed in the quality of care given to me by the nurse and the doctor i saw there…read more first, the nurse was honestly quite a bitch in the way she acted towards my husband and i, especially when we asked questions. with the doctor, he was very rude and disrespectful and didn't offer any options or helpful information concerning my urinary problems. I'm 19 and shouldn't be experiencing anything of this sort and it has made me quite depressed over the past years as i have been dealing with it that long. basically, the doctor told me that there was no hope, charged me $640, and pushed me out the door.

I was driving through town and had a toothache! Nancy, at the front desk, was so kind and managed…read moreto find an opening in the schedule. Alli, Erika and Dr Leipnitz (Todd) treated me with compassion , care and professionalism. I highly recommend this team!

I have been going to Leipnitz Dental for the last 8 years, and have had nothing but good…read moreexperiences. Dr. Todd Leipnitz and his staff are the best! They are always friendly and are fantastic with my kids. I would recommend them to any of my friends and family members.