Could not have asked for a more attentive, welcoming, and thorough dental visit. They stayed…read moreopen late to make sure he got the pain management and antibiotics to treat an urgent abscess as well as ensuring he had a future appointment to remove the infected tooth once the infection cleared up. They charged us nothing for the exam and made sure we knew in advance how much the next visit would cost. Later on, they extracted two teeth flawlessly, ensured that he had more than enough pain management, and Dr Di Bari even called to check up on him later that night! Speaking from the waiting room, the staff came out to update me frequently and filled out his prescription papers so that I could pick it up before the extractions were complete so we could go straight home. The building itself is warm and welcoming as is the friendly staff, warm coffee or tea. Would recommend to anyone!

Their little white dog, "Mia," might greet you when you enter, but the friendly demeanor of this…read moredentistry does not end with her. This business is run by a husband and wife team who seem to actually care about the health of their patients. The staff, like Dr. di Bari, seems to know how to be gentle, calm, and friendly. They serve complimentary coffee: perhaps Dr. di Bari's Italian roots show up there--several stars for the brand choice on that one. On a serious note, the coffee is just the first indication of the attention to detail they seem committed to. I appreciate their considerate approach to the health of my teeth and gums. Bravo.

I moved here from the Bay Area and needed some dental work done since avoiding the dentist for…read moremultiple years due to Covid. I assumed coming to such a small town that the staffing wouldn't be as attentive as in the Bay. My assumption was absolutely WRONG! The staff here are incredibly caring and knowledgeable. From the reception desk to the doctors their staff are incredible. They've done more for me in the 4 months I've been seeing them than my Bay Area Dental office did for me in the 20 years I was going there. So pleased with the staff here and the support they have provided me.

Went a year ago and saw an irritating doctor who bragged about federal funding and his upcoming…read morevacation. He did a half-ETC. job replacing a filling. Went a week ago after waiting for a month and the faceless doctor told me I was correct about my chipped tooth and told me to make another appointment. Went today, saw a third doctor who was blessed by god, did a wonderful job and I would trust for open-heart surgery. Not sure on this one, but care is generally acceptable and occasionally outstanding.

Had two root canals done about a year ago, paying most of the expense out of pocket. Bad idea. the…read morebook keeper tried to wipe my account clear and wouldnt give me a statement with the amount I paid on it until I threw a stink about it. Also, I have to have the root canals re-done, as they were done incorrectly. only good point here is the dental hygienest. Super nice, affordable and good at her job.

Kevin has always been very professional and had my wife and my best interest in mind when we have…read moreneeded dental work!

Everyone in the office is super friendly. Dr. Shearer is very patient and explained everything he…read morewas doing. I have horrible anxiety and he didn't seem bothered when I needed to take a break and sit up for a minute or two. He was able to get me in on his day off when my normal dentist who I went to for years wouldn't even come in to see me. I'd highly recommend him.

If you are looking for quality dental care, this is not the place. Inept staff from front desk to…read moreclinical. I gave them two chances to redeem themselves, however it just wasn't happening. Your dental health is important; take the drive to the coast.

Dr Carlin has retired BUT There is an outstanding cosmetic…read moredental surgeon presently serving as a locum in the Horseshoe Lane dental practice in Weaverville. Unfortunately he will only be there for the next three months so RUN ‍DO NOT WALK to take advantage of his expertise, warmth and kind understanding of my dental problem. You see I broke my top front tooth on an ear of corn on Tuesday evening and called in for an emergency appointment the very next morning. The professional staff assessed my concerns brilliantly and yesterday afternoon ( less than 48 hrs later) I walked out of this excellent dental practice with a completely restored smile I am the mother of four and grandmother of 10 children so I have seen my fair share of dentists; good and bad but this one is a keeper Weaverville‼ This is an OUTSTANDING dentist with a great team around him. Thank you, Dr. K. Barrett, PhD

We recently realized that Dr. Ferrari's approach to dentistry is far too aggressive for our family…read more I've worked in dentistry (front office) and am familiar with treatment planning, insurance coverage, and how clinical options should be discussed. Unfortunately, our experiences at this practice over the past year have completely eroded my trust in its communication, transparency, and judgment. 1. Sealants on Adults My husband, who's never had a cavity in 40 years, was told he needed four fillings--and once in the chair, twelve sealants as well. (For anyone counting, that is every single molar and premolar in his mouth.) Sealants aren't covered for adults and cost $76 per tooth here. No printed treatment plan or cost estimate was offered before he was told to sign his consent, only a verbal declaration that fillings were planned before they asked him to sign for it, and then a per-tooth quote on sealants chairside. Had he known the full cost ($500+ out of pocket, followed by another nearly $600 bill when insurance denied the claim), he would never have agreed, especially if given the option to monitor or informed of the next step (fillings, if decay even occurred). I will note that the office waived the difference between the initially quoted discounted dental insurance rates versus the (nearly double) office rate for half the sealants when I pointed out that they had adjusted our balance upwards when insurance denied it. Still, this was an unnecessary and stressful cost, and we would have much preferred to spend that money elsewhere, on our child's education or activities, or, you know, food. No one discussed monitoring as an option, despite his spotless dental history. When we raised our concerns, Dr. Ferrari defended the recommendation by saying she and her kids have sealants--without acknowledging that hers were free and her children's were covered. 2. Painful, Rough Fillings While Dr. Ferrari is excellent at administering anesthesia, she doesn't place her own fillings. Her RDA-EF performs them, and though qualified, the results were rough and uncomfortable. My most recent filling remains sensitive and catches floss--issues I've never had before. Given this and the sudden increase in "needed" work, I now question whether the fillings themselves were even necessary. 3. Poor Follow-Through with Specialist Care My child was referred to an oral surgeon over a year ago, but follow-up was never addressed despite multiple visits since. Instead, attention was repeatedly redirected to diagnosing fillings (which would require an unfamiliar medication!) that our new dentist later said could safely be monitored. The original surgical concern, however, has since become urgent--something that should have been caught months earlier. 4. Scheduling Inefficiency Routine recall exams here consistently require two separate visits--one for the cleaning and another for the exam--because the dentist isn't always available. I understand separating appointments for complex cases, but it's unreasonable for standard six-month visits and adds unnecessary hassle and childcare coordination. 5. Hidden Costs and Local Reputation After leaving the practice, I learned that this office is well known locally for aggressive treatment plans and extra fees. They charge separately for intraoral photos and desensitizers--items typically considered part of standard care--and, in some cases, even added tax. When I mentioned our sealant experience to other dental offices, they immediately knew which practice we'd been referring to. Apparently, we're not the first family to raise these concerns. Bottom Line This office tends to over-diagnose, recommend immediate treatment, and charge full office rates for services not covered by insurance--all without providing printed treatment plans or transparent cost discussions. Expect surprise fees for extras like intra-oral photos and desensitizers, and assume insurance won't cover them. That said, there are a few positives: Dr. Ferrari is genuinely gentle with injections, the office can schedule quickly, and same-day treatment is often available. If you prefer an extremely proactive, "fix everything now" approach and aren't concerned about costs, this practice may suit you. However, if you value conservative care, transparency, and financial clarity, I'd strongly recommend looking elsewhere--or at least: 1) Ask for a printed treatment plan before signing anything. 2) Request full disclosure of alternatives and costs. 3) Schedule your follow-up cleaning when the dentist is available to do the exam. I don't think Dr. Ferrari is malicious, just entirely misaligned with our expectations. While her technical skills may work well for some, for us, this experience was costly, stressful, and not a good fit.

Dr Ferrari is awesome she's caring and gentle! Her staff is awesome caring and professional.... Dr…read moreFerrari made me feel good again about smiling, I had forgotten how to smile, because I was embarrassed by my smile ... she made me smile again with new dentures I feel great and am very pleased with my experience at dr Ferraris office everyone was awesome ... I highly recommend ... thank you all , Melissa Mihos

Had horrible service. Had partials made and after at least 10 return visits to attempt to adjust,…read morethey still didn't fit properly, and we're so uncomfortable to wear. The cost was extremely high for the partials that I cannot wear because of the pain it causes.

Dr. Choi is awesome!! My husband has had issues since he was a child! Has been to many dentist's in…read morethe area. Dr. Choi is by far the best!! Explains everything and includes the wife in his consultation! He gave my husband a new lease on life! Gave him his confidence back!! Can't thank him enough!!!!

The staff are really friendly and kind! They gave me tips to keep my teeth healthy. My teeth feel…read moregreat following my cleaning!

Since it is impossible to email RRHC, and the staff refuse to let me speak to any higher ups, I'm…read moregoing to be leaving this in reviews in hopes that someone will respond before I have to file an ethics complaint with the California Medical Board. So without further ado: To the Management of RRHC, I am writing to express my profound dissatisfaction with the substandard care and unprofessional conduct I have experienced as a patient at RRHC this week. I have been a patient at RRHC for over two years, and while I've been understanding of the atrocious staff turnover rate, this situation is pure medical negligence. The recent mishandling of my prescription refill for 7.5 mg Norco, which I require to manage my spinal cord injury, is not only unacceptable but has left me in a potentially dangerous situation. The events that transpired between August 5th and August 9th, 2024, demonstrate a severe lack of competence, communication, and patient care within your organization. Despite having an approved prescription, your staff's incompetence and negligence left me without critical medication, exposing me to unnecessary pain and potential withdrawal symptoms. The conduct of your staff, particularly the MA [redacted] and the receptionist [redacted], was nothing short of appalling. I was subjected to lies, verbal abuse, and blatant disregard for my well-being. I was yelled at, talked over, and belittled because they did not want to take responsibility for the mishandling of my medication or take the time to fix the mistake. Your employees repeatedly provided false information, failed to take appropriate action, and demonstrated a shocking lack of empathy and professionalism. I demand an immediate and thorough investigation into this incident, including a review of all recorded phone conversations. The level of neglect, misinformation, and hostility I encountered is entirely unacceptable and violates medical ethics and patient care standards. Furthermore, I expect: 1. A formal apology from your organization. 2. Mandatory patient/staff conflict training and CSR etiquette for ALL staff members. 3. A comprehensive review and overhaul of your prescription management processes. 4. Assurance that this will never happen again, to me or any other patient. Should I not receive a satisfactory response and see concrete actions taken to address these issues within the next five business days, I will be forced to escalate this matter to the appropriate regulatory bodies and consider legal action. Feel free to contact me at your earliest convenience at: sneakattack831@gmail.com

Excellent services and wonderful care! I'm so glad I switched to Dr. Carney! He was very gentle…read moreduring my exam and I appreciate this so much. He was also able to see my best friend as an emergency appnt due to a tootch abscess. She fell in love with him! The front staff is friendly, funny, and very patient. They made me feel at home right away. I've traveled a lot and maybe have seen about 10 dentists in my lifetime. Dr. Carney tops my list. He manufactures his own crowns, he has the dental-camera that shows every micro-millimeter in your mouth, and takes pics. He has state-of-the-art equipment. Dr. Carney then discusses the game plan in layman's terms and does NOT try to sell you services (like another Mt Shasta dentist that doesn't care if she's maxed out you deductible, she pushes to get her entire treatment plan done). He truly cares about his patients!

Totally welcoming staff, exceptional service, the on-site crown fabrication was fantastic. All…read morestaff are very caring and go well out of their way to provide superior service to their patients. Would highly recommend to anyone needing any dental services. Dr Carney is a very kind dentist and truly cares about his patients.

Todd is the best. Professional, friendly and a Master in his chosen profession. Staff is helpful…read moreand friendly. Highly recommended.

Absolutely fabulous dentist and staff, I've been with Dr. Weaver as a patient for over 20 years,…read morehe's outstanding.