We recently realized that Dr. Ferrari's approach to dentistry is far too aggressive for our family. I've worked in dentistry (front office) and am familiar with treatment planning, insurance coverage, and how clinical options should be discussed. Unfortunately, our experiences at this practice over the past year have completely eroded my trust in its communication, transparency, and judgment. 1. Sealants on Adults My husband, who's never had a cavity in 40 years, was told he needed four fillings--and once in the chair, twelve sealants as well. (For anyone counting, that is every single molar and premolar in his mouth.) Sealants aren't covered for adults and cost $76 per tooth here. No printed treatment plan or cost estimate was offered before he was told to sign his consent, only a verbal declaration that fillings were planned before they asked him to sign for it, and then a per-tooth quote on sealants chairside. Had he known the full cost ($500+ out of pocket, followed by another nearly $600 bill when insurance denied the claim), he would never have agreed, especially if given the option to monitor or informed of the next step (fillings, if decay even occurred). I will note that the office waived the difference between the initially quoted discounted dental insurance rates versus the (nearly double) office rate for half the sealants when I pointed out that they had adjusted our balance upwards when insurance denied it. Still, this was an unnecessary and stressful cost, and we would have much preferred to spend that money elsewhere, on our child's education or activities, or, you know, food. No one discussed monitoring as an option, despite his spotless dental history. When we raised our concerns, Dr. Ferrari defended the recommendation by saying she and her kids have sealants--without acknowledging that hers were free and her children's were covered. 2. Painful, Rough Fillings While Dr. Ferrari is excellent at administering anesthesia, she doesn't place her own fillings. Her RDA-EF performs them, and though qualified, the results were rough and uncomfortable. My most recent filling remains sensitive and catches floss--issues I've never had before. Given this and the sudden increase in "needed" work, I now question whether the fillings themselves were even necessary. 3. Poor Follow-Through with Specialist Care My child was referred to an oral surgeon over a year ago, but follow-up was never addressed despite multiple visits since. Instead, attention was repeatedly redirected to diagnosing fillings (which would require an unfamiliar medication!) that our new dentist later said could safely be monitored. The original surgical concern, however, has since become urgent--something that should have been caught months earlier. 4. Scheduling Inefficiency Routine recall exams here consistently require two separate visits--one for the cleaning and another for the exam--because the dentist isn't always available. I understand separating appointments for complex cases, but it's unreasonable for standard six-month visits and adds unnecessary hassle and childcare coordination. 5. Hidden Costs and Local Reputation After leaving the practice, I learned that this office is well known locally for aggressive treatment plans and extra fees. They charge separately for intraoral photos and desensitizers--items typically considered part of standard care--and, in some cases, even added tax. When I mentioned our sealant experience to other dental offices, they immediately knew which practice we'd been referring to. Apparently, we're not the first family to raise these concerns. Bottom Line This office tends to over-diagnose, recommend immediate treatment, and charge full office rates for services not covered by insurance--all without providing printed treatment plans or transparent cost discussions. Expect surprise fees for extras like intra-oral photos and desensitizers, and assume insurance won't cover them. That said, there are a few positives: Dr. Ferrari is genuinely gentle with injections, the office can schedule quickly, and same-day treatment is often available. If you prefer an extremely proactive, "fix everything now" approach and aren't concerned about costs, this practice may suit you. However, if you value conservative care, transparency, and financial clarity, I'd strongly recommend looking elsewhere--or at least: 1) Ask for a printed treatment plan before signing anything. 2) Request full disclosure of alternatives and costs. 3) Schedule your follow-up cleaning when the dentist is available to do the exam. I don't think Dr. Ferrari is malicious, just entirely misaligned with our expectations. While her technical skills may work well for some, for us, this experience was costly, stressful, and not a good fit. read more

Dr Ferrari is awesome she's caring and gentle! Her staff is awesome caring and professional.... Dr Ferrari made me feel good again about smiling, I had forgotten how to smile, because I was embarrassed by my smile ... she made me smile again with new dentures I feel great and am very pleased with my experience at dr Ferraris office everyone was awesome ... I highly recommend ... thank you all , Melissa Mihos read more

One of the best dentist in this town. It is hard to find knowledgeable and reliable staff even if they do have to reschedule. As do we sometimes. I would recommend them to anyone who needs great dental care. read more

This team is one of the best. I've had the pleasure to encounter very knowledgeable. They explained everything that could possibly go on for you. They even check up on you after you're done. Fantastic group. read more

I cannot recommend Dr. Ferrari and her staff enough! I've suffered from severe dental anxiety for most of my life due to a horrible experience as a child and Dr. Ferrari put that anxiety at ease, I actually look forward to my appointments now! She's extremely gentle when administering local anesthesia and her restorative work is far & away the best. She's restored my confidence in my smile and she always explains the procedures to me in great detail. If you're looking for a gentle, thorough, and kind dentist, Dr. Angela Ferrari is the best in the business! read more

Staff constantly cancels appointments and changes last minute without a 24 hour notice. They charge a fee if we cancel or change appointments without a 48 hour notice yet don't abide by their own rules. I have been going there for over 10 years and things have gotten exponentially worse. Do yourself a favor and look elsewhere. read more

Professional, highly skilled, effective office and caring and kind Highly recommend

Dr Ferrari and her entire staff is just fantastic. They have all the state of the art equipment and are amazing with kids. I have two young girls who unfortunately had a lot of cavities and one had to have her tooth extracted. They are more gentle and capable than the pediatric dentist we saw in Redding. read more

I love this practice! I came from Southern California where I had a great dentist. What drew me to Dr Ferrari's office was her technology - this lady stays current. I like that I don't have to deal with temporary crowns, instead I get to leave with my permanent crown the same day - yay! The dentist and staff are very professional and knowledgeable. The front desk is friendly and helpful! read more

I have had a great experience with a Angela Ferrari DDS Inc the girls are very sweet in the office and always make me very comfortable. They use the newest technology. Overall a great experience!!!! read more

Dr. Ferrari is the most gentle and caring dentist I have ever been to. She takes her time and explains everything before she does it. She and her staff really put me at ease. I appreciate she is able to provide crowns on the same day of appointment, that means I don't have to have a temporary and I love that! I would highly recommend Dr. Ferrari if you are looking for a new dentist! read more

Despite the fact that I am an employee here, I have had my fair share of dental work done by Dr. Ferrari. My mother used to be a dental assistant and I have had work done by quite a few dentists, but Dr. Ferrari is by far the best one out of them all. Not only does she show compassion and care for her patients, she is extremely gentle when she is working. Many patients have complimented how gentle she is compared to other dentists! If you are looking for a relaxing and fun environment, friendly staff, and a dentist who's main focus is your dental health, I would highly recommend coming to our office! read more

I write this review already knowing enough good cannot be said about Dr. Angela Ferrari and her amazing staff. In the many years I have been going here as a patient I am undeniably in awe at the continual professional, genuine, and gentle care. I am a frequent patient, my observations are very much abundant and never at any point in any of the many years and visits have I ever left with a single complaint even in the slightest. I always leave feeling good and knowing that I was taken care of. My gratitude can never be fully expressed for all they've done. I look forward to many more years as a patient here. They will always be my first recommendation to anyone looking for a good dentist office. read more

I had just moved into town and I was looking for a new dentist who could clean my teeth and accept the current Dental insurance I have. I spoke with the receptionist who said she was sure they would accept it but she would check to make sure before my appointment. I arrive for my appointment and I get a dental exam and x-rays but no cleaning, a few weeks later I get a bill and I never got my teeth cleaned, I then find out my insurance paid for a procedure I never needed the x-rays and a dental exam, I also got a bill for 40.00 dollars. I never asked for an exam or x-rays just my teeth cleaned and that NEVER happened, this office is unorganized and not professional. I would not waste money on this Dentist, unless you don't mind paying money out of pocket for a routine cleaning. read more

I was looking for a dentist in Mount Shasta. For someone thorough and who would listen to my concerns. Dr. Ferrari and her staff fulfilled my expectations. She is the most thorough dentist I have been to in my 63 years. The entire office was professional and at the same time fun to interact with. I feel with her care (barring any unforeseen health issues) that my teeth will be with me the rest of my life! The cost and time is worth it when considering the long term positive effects. Jean B. read more

I have been a long time patient of Dr.Ferrari and her office is Great!!! The staff is very friendly, knowledgeable and always willing to help. They offered me coffee or tea while I wait there for my husbands appointments. Dr. Ferrari takes the time to explain the procedures to us each time and she is so gentle when she has to get me numb. At my last appointment she gave me a shot to reverse the numbing in half the time!! I recommend Angela Ferrari to all my friends and family. read more

Angela Ferrari is an outstanding dentist! My gums were receded and this made it extremely painful to brush after eating acidic foods such as oranges or strawberries (due to root enamel being exposed). Dr. Ferrari completely fixed this and I am now able to enjoy the acidic fruit I love! Dr. Ferrari also replaced a crown on one of my front teeth (due to decay underneath) and the color matches my other teeth perfectly, so the crown looks like my own tooth! Dr. Ferrari is gentle, takes her time when answering questions or discussing a procedure and explains what she is doing as she is working on you (which I really appreciate). Lastly, her staff, Pam, Rosie, Donny and Sara have always been very courteous and have accurately answered my questions regarding Dental insurance (and if they didn't know they researched then got back to me). And for these reasons Angela Ferrari gets five stars. I love my smile and the way my teeth now look and feel! Thank you, Dr. Ferrari!!! read more