Highly recommend Palladium Realty and Management. Tracy and Dori helped guide us through the buyer…read moreprocess as out of state investors. It was important for us to trust the team and they have delivered while being genuine and friendly at every step. The insight and opinions they bring is the cherry on top to help build ultimate confident in decision making. Five star business

Tracy and her team were so great to us! As out of town investors in the Detroit market, we felt…read morelike insiders because of the level of knowledge and research they presented to us. They canvased the city on foot to make sure all of our questions about the different neighborhoods were answered. Although we ultimately didn't end up purchasing in Detroit, the ladies at Palladium Realty treated us with the same hospitality as I can imagine they treat their highest level investor clients. I would not hesitate to recommend Palladium Realty!

I found a condo I wanted to lease. I went to go look at it and it was perfect!…read more Since I live 30 minutes from their office it was convenient to fill out an application on their website. $63 app fee is a lot, but I really liked the condo so I filled it out and paid the fee. It said someone will be contacting me after the application is reviewed. I waited 2 days until I called the office. First their was no answer. Second I guess the secretary answered and transferred me to the lady who is over that property. Went to voicemail I left a message and never got a call back. Almost a week later and still haven't heard from them. And I had my realtor call them too and she never got an answer. I guess I'm out of $63 I gave them 2 stars because the property was very nice and clean. But them getting over with the $63 NOT COOL!

During my tenancy, I reported a leaking ceiling multiple times over several months, but the issue…read morewas not resolved despite repeated maintenance requests. This could have caused it to collapse due to the progressive damage it was causing. I also escalated the issue to a higher-level manager, but my messages eventually went unanswered. Several (4-5) months later, the leak was repaired after I escalated the matter through external channels communicating either to fix it or forfeit rent. Based on my experience, I was disappointed and very frustrated with the maintenance response and communication. I would recommend that prospective renters explore other options first before choosing a property managed by this company. I waited until after vacating the property to post this review to ensure a safe transition and to not risk lease non-renewal. While management states that these events took place in 2024 and systems have since changed, this was my actual, documented tenancy experience with this team. Look elsewhere first!

"This is an extremely poor kind of management. Personally, I would never want anyone to deal with…read morethem. They only know how to exploit people. They impose 200% charges over the smallest issues, and they even keep your deposit money, no matter how thoroughly you clean or have the house cleaned."

I am currently living in a home that D&H Property Management is currently managing and they took…read moreover from another Property Management Company that used to manage the home i'm in, and they were horrible .D&H Property Management does an Outstanding and Amazing job as far as getting the issue resolved and fixed expediently, they are very professional, and they hire experienced professionals to do whatever needs to be done pertaining to repairs. I would Highly recommend homeowners to hire them to Manage their property. Great Job D&H

If you are a condominium association considering hiring Compass Management Professionals, I…read morestrongly encourage you to thoroughly evaluate other management companies before making your decision. My experience as an owner at Lilley Pointe Condominium Association has been extremely disappointing. Over many months, I repeatedly requested basic financial transparency regarding significant Association expenditures, including road reconstruction, landscaping, snow removal, and special assessments. Despite numerous emails, a certified records request, and multiple follow-ups, I was unable to obtain the level of documentation I requested to understand how Association funds were being spent. As an out-of-state owner, I authorized a local representative to inspect records on my behalf. Instead of receiving meaningful access, the process involved repeated delays, scheduling issues, and restrictions that made reviewing the records extremely difficult. Communication was another major concern. Many of my questions went unanswered or were met with responses that did not address the information I requested. Meanwhile, violation notices and additional charges continued to be issued. If you value: financial transparency, timely communication, responsiveness to owners, and accountability, my experience suggests you should carefully evaluate whether this management company meets those expectations before entering into a contract. For existing owners, I encourage you to become actively involved in your association. Read your governing documents, attend meetings if possible, ask questions about significant expenditures, and work together with other owners if you believe improvements in governance or transparency are needed.

CRITICAL WARNING TO ALL CONDO BOARDS AND OWNERS: AVOID COMPASS MANAGEMENT…read more If your condominium association is considering hiring Compass Management Professionals because they promised cost savings, learn from our nightmare and look elsewhere. Their actual rating speaks for itself, and the widespread complaints about communication shutdowns, extreme rudeness, and complete disorganization are 100% accurate. Here is the stark reality of dealing with this management company and their agent, Stacy: Total Absence of Financial Accountability: They completely restrict access to crucial association financial data. If you demand itemized vendor contracts, clear balance sheets, or general ledgers--which you have a legal right to inspect as a co-owner--you will be handed entirely useless, superficial summaries. It is an absolute eye-wash designed to keep owners completely in the dark about how their assessment funds are actually being allocated. Hostile Retaliation Against Inquiring Owners: Compass operates with zero customer service standards. If you dare to ask legitimate questions regarding financial transparency or operational integrity, they do not answer. Instead, they actively retaliate, utilizing targeted rule enforcement and arbitrary violations to pressure vocal owners into silence. To Any Prospective Condo Board Considering Hiring Them: Do not let them near your community. Once they secure a management contract, removing them is an incredibly painful, drawn-out process. Save your community the severe drop in operational standards and avoid them at first sight. To Existing Co-Owners: We must coordinate collectively to exercise our rights and terminate our association's contract with this company immediately. The longer they manage our funds with zero accountability, the worse our property standards will get. Compass Management Professionals is an absolute liability to any community they touch. Avoid them at all costs.

Mutual Property Management managed my Roseville condo for me from 2015 until the end of 2019. I was…read morelucky to have a good renter in my place for the first three years. I had no issues with the company and got paid on time. The problems started once the renter would skip a month or wouldn't send in the full amount. He then ultimately stopped paying. Mutual did absolutely nothing to try to collect the rent. Letters which need to be sent out after a certain period of time of nonpayment were never sent out. Procedural eviction processes were never followed meanwhile they continued to take their monthly share so not only did I pay for my own mortgage to have a renter live in my house but I also paid them for the privilege of doing nothing. Phone calls went unanswered. Rules and legal contracts are ignored. It got so bad that I booked a flight from San Antonio to Detroit so I could go in person and get someone to talk to me. When I was finally able to sit down in front of someone (Melinda) I was assured that this was being handled and all proper procedures had been followed. If that was the case I would've rented the property out myself but I trusted living 1500 miles away that my property would be handled by a professional company. It all came to a head in November 2019. My renter decided to quit paying entirely and by Thanksgiving I submitted in writing that he had a month to find a new place to live. Thankfully he left before Christmas time with no issue other than non payment. I decided it wouldn't be worth my time or financially feasible for me to take him to court and chalked it up to a learning experience. Another thing that Mutual assured me they would take care of. They have a team of lawyers that actively go after nonpaying tenants. All of that is lies or at least in my case it was. Mutual did their standard post move out walk-through inspection upon his leaving and promptly submitted to me an estimate of the damages and how much it would cost to get it rentable again. I told them I would let a homeless person live in the house for free before I would ever let them manage my property again. I put the condo for sale January 1st 2020 and sold it just before the pandemic hit. My advice would be choose carefully before handing over your property to Mutual to manage. I didn't have any issues with them until I did and then it was pretty bad.

I've lived here for a few months now. I tell you what, Dawn and Amy are very responsive to any…read morerequests. I had a couple minor repairs and needed a new appliance that were taken care of/replaced in a very timely fashion. They were even emailing me back on Sundays! This is a great place to live. I feel safe and I love my unit.

Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

Turnkey was as good as it gets for renting. They had a property which had been unoccupied for 2…read moreyears prior to us moving in. We put $200 down, and they painted, put down fresh carpet and renovated just for us. It was great. The catch: they were about 2 weeks late, and we were lucky we could stay in our current place. Maintenance was perfect and reasonable. And, when my wife and I found a house to buy and move into halfway through our lease, they worked with us so we had no penalties or fees, and we moved out early. Like with good rental agencies, if you pay on time, they work with you. We were extremely happy.

As a property owner, Turnkey was recommended to me in 2015. From my experience with property…read moremanagement companies, Turnkey is the best. A very well run company. They return emails promptly, find good tenants, reliable, efficient, good maintenance and repair work, friendly and reliable. Highly recommended.

I lost money on condo; never in all the years in Plymouth did I not double my money on real estate…read morebut also this was my first condo as I always owned homes; first on on Church st. Recently, now an old woman, I had reasons to go to Plymouth. Drove in Crestwood and it is full with nada for sale. People realize what I knew; location location, location. BUT and this is a big but. Herriman never read the by-laws, did not Roberts Rules of Order; and I bet still does not know that all the awnings are not in the plans but rather an attachment. All that money gone. realtor bad; Herriman horrid

Very disappointed. Went almost a year before their fax picked up. They still have not corrected…read morewhat they have wrong after several years of contact. They do not feel detail oriented