If you are looking for a good family primary care provider, my experience with Madison Family…read moreMedicine has been nothing less than a solid five star rating. They recently moved from Madison Avenue to E. Countyline Rd, in Greenwood located conveniently across the street from the new Costco. They are part of the Franciscan Physician Group. Note their new name is now Madison Family Medicine (previous name was Madison Avenue Family Practice). I paid a recent wellness visit to my primary care physician, Dr. Shelley Stiner, DO, who practices at this facility. Upon arriving at their beautiful new location, I found the facility to have a large waiting area with plenty of seating, magazines and flat screen TVs to enjoy while waiting for my appointment. The staff has always been very friendly from the front desk to the nursing assistants. Dr. Stiner always listens carefully to my concerns and offers healthy alternatives to prescriptions where possible. She is very pleasant and professional. I have always had short wait times on all of my visits and scheduling for appointments or a referral has been very easy when working with their office staff. Lastly, I love their "My Chart", web portal....you can schedule appointments see your past visits, Billings, request a prescription refill and various other things related to your healthcare experiences. They have an excellent response time to their emails that have been submitted to this portal. After each visit I receive an emailed survey of my most recent visit to complete if I choose to do so. I have always seen Dr. Stiner, but I believe they have at least one nurse practitioner and possibly more and other doctors available. For this large of facility I'm sure they have to have other physicians, but I don't have that information. Actually as I was walking out the door I saw sign for a new physician. (See photo attached) If you are ever in need of a Doctor of Osteopathic Medicine, I highly recommend giving Dr. Stiner a try if she is accepting new patients. I have been with her for approximately 1 1/2 years due to my doctor retiring and wanting to try a DO for my healthcare needs. Due to her high demand, I had to wait initially about six months until she was able to accept a new patient. (I had to keep calling every so often to see if they were accepting new patients). I hit it lucky I guess and on one call was told she was taking on new patients. At this point in time, I'm very happy with their services and the new location of this practice. Review #28 08/11/16

Great doctor's office. I have been with them for years. I would recommend them. No issues. Very…read morehelpful. But their doctors hands are like ice....sheesh

We are new patients here. Our first visit we were very satisfied. Front office ladies were…read moreextremely friendly and helpful. It's in a great location. Easy in and easy out. So glad we transferred here!

I had gone to this practice comprised of two doctors for many years. One of the main problems I…read morehad with this practice is that I had to always wait a minimum of an hour or more when I had an appointment. This would include being in the waiting room, as well as the examining room. The strange thing is, there was never really anyone else in the waiting room with me; maybe two people at the most. When I finally got to see one of the doctors - Dr. Klaasen, he seemed to be fairly relaxed and friendly. For the most part, he seemed to be able to diagnose and attend to my medical needs, although sometimes he seemed disorganized as far as being able to review my medical history prior to and during my visit. Finally, I was not very happy recently when I wanted him to see my son as a new patient because he is getting old enough to go to a regular doctor instead of a pediatrician. Since most of my family had seen the doctor over the years, I assumed that he would take him in as a patient. Au contraire. I was informed by a woman in the front office that he is not taking new patients. She said she will ask the doctor and would call me back. When she called me back, she said he would not be able to accept my son as a patient. It was very annoying and made me question their businesses name : Greenwood FAMILY practice. I even tried to reason with the woman by informing her that my daughter who does not live in this area anymore would not be seeing him again, or at least anytime soon,..... SO I logically thought that my son could take her open place/position. The woman quickly rejected my suggestion before informing and asking the doctor about that scenario. She then quickly tried to end the call. It was not professional whatsoever and very unsympathetic. I am probably done with this practice overall. I guess that would be another opening that they will never be aware of; or more so, take advantage of.

This is a great family care. It's small, and keeps busy, but they are always very friendly. It's…read moreincredibly clean and work very efficiently. I have been coming here for a number of years and Dr. Miller is a great doctor and his nurses are fantastic. The clinic here also does blood draws and all the testing needed, so it can be a one stop shop and I appreciate that. They open at seven in the morning, so if you need an early appointment, they are available.

Really happy with my first visit here, looking forward to future visits -- or as much as one can…read morelook forward to going to a doctor's office. Spacious and comfortable waiting area and friendly, welcoming front office staff. Looks like the complex is pretty new and I can see that they recently moved in so everything is well maintained, it does feel like new. Didn't interact much with the rest of the staff beyond the nurse practitioner and Dr. Mooney, but was impressed. Even though Dr. Mooney was running behind, they were very communicative of the situation so I wasn't just sitting without any information. New patients get a binder with really helpful information and a little more "get to know you" information than I've gotten with previous doctors, which made the visit a little more personable even though it was my first visit. Bonus points is that they do have a walk-in lab on site, so if you choose to get labs done here you don't have to go far!

Thankfully, I almost never have to visit the doctor. The couple of times that I have had to in the…read morelast decade, Dr. Bullington has has the expertise to restore my health on the first visit. I have never had to wait long, and I usually show up quite early. Dr. Bullington is very straight-forward and to the point.

Dr. Cindy is the best. She is knowledgeable and does not mess around. The only thing that ever…read morewent wrong was when I didn't take her advice. Never again. Really a fantastic doctor.

Worst providers & office staff on the Southside by far. They don't provide healthcare, just a…read morerevenue stream for themselves

So I went here before Covid and last visit in 2021. I'm a happy go lucky person that's nice to…read moreeveryone until you piss me off. Well I got along with everyone at this clinic, I made them all masks and everything. When I got my last pain injection I had a headache for 2 weeks straight, no breaks in the pain. Then my blood pressure shot up and I had a seizure, which I've never had before. When asking Dr. Provenza, of course he denied doing anything wrong. Well since I confronted him with my problems and concerns, he "discharged" me for inappropriate behavior. This here proofs his wrongdoing to me. Found this out today and now that he has passed away, he can't justify his actions and lie about my "behavior" He wasn't the only shady doctor there, they fired the other one that was prescribing medication that actually helped me instead of covering the pain. If you want pain meds and don't want to fix your pain, this is the place to go, they give it out like candy.

Not a fan so far. In serious pain post op back surgery, had to get more injections before he would…read moregive pain meds and yet today I came in for injection and was told my apt was canceled bc they didn't get my PT records yet but I would be seen as an office visit. 4/26/19 They wanted until 3:45 to call to tell me they need to reschedule my 8 am Monday apt for 2 more weeks away bc they haven't received my PT records. It's been 2 weeks I'm still in serious pain and this dr is a joke.