Paradise and her team came in and made the space I moved in to feel like a space I could make mine…read more All while my two little boys found opportunities to make small talk. Paradise has a great energy and working with Chores and Floors was a wonderful experience. It is hard to find reliable, fairly priced, professional services - and Chores and Floors is alllll that and beyond.

I am giving 2 stars only because the cleaning was done well but there were a myriad of issues that…read moreled to this rating. I scheduled for a team cleaners to come out to do a move out cleaning. Ms. Paradise responded and we got things scheduled. I was initially quoted $300 for the service but shortly after received a new message the the cost would be $500 and they would give a 25% discount leaving the total to be $393.75. I let it slide because I had really been exhausted with the process of finidng a cleaner amongs other moving services and put down the deposit for the service. The team of 3 cleaners were supposed to arrive between 9am-10am though I had asked for them to arrive at 9am due to having carpet cleaners coming in at 1pm. On the day of the cleaning, everyone was late. Ms. Paradise arrived around 10:15-ish, solo. As soon as she arrived she let me know one young lady was going to be late and the other had called out and wouldn't be showing up at all. Now, as a customer, I quite frankly do not care about the reason someone in your company will be no-showing or late. That is the company's issue, not mine. I am paying for a service to be done. The professional thing to have done would be to have a backup for these situations. No backup. As far as the young lady that was going to be late, I expected 10-20 minutes late, 30 minutes TOPS. Not 3 HOURS!!! Everyone was already late but to be 3 hours late is WILD! I expected this service to take around 4 hours as the place was completely empty and mostly carpet (which I already had carpet cleaners set to clean these). It took 7.5 hours. My carpet cleaner arrived on-time at 1pm and had to work around them and he even finished before they did. The ladies did a pretty decent job with cleaning but this entire ordeal was beyond unprofessional and frustrating. No discount or accomodations for the inconvenience and unprofessionalism. The ladies were nice and I appreciate the job but unfortunately, I believe this is my first and last time giving this company a try.

She is professional, licensed and insured which is a big deal. She gets those spots others seem to…read moremiss and will customize your cleaning package to your needs. Give her a call!

From the owner: Professional, fully insured commercial and residential cleaning company based out of Davidson, NC…read more Free quotes and upfront pricing with no hidden fees. We specialize in customer service and work with you to come up with a cleaning plan that is tailor made to your needs.