This was my first visit, and I will definitely go back. Dr. Hirschfield is really attentive and…read moreprofessional. And they stay on time! My issues were with the account creation and billing processes, and a lapse in privacy protection, but I won't ding the practice for those at this time. I was given an email prompt to go to a portal and download an app, and fill out everything there. I did. But when I got to my appointment I was told I didn't sign all of the required docs. I looked through the app and showed the front desk, and she couldn't find them either, so I had to do it on an iPad there. Not a huge deal, but a glitch that made check-in less smooth. Another awkward, and poorly timed request, was after the doctor decided to do 3 biopsies. I signed a doc to agree to them, and the nurse told me I had to pay the deductible for them before they could proceed. I literally had to get off the table in my gown, and go get my credit card out of my purse so she could process it while I waited. Really, really weird that I couldn't take care of that upon exiting. And honestly, not the best use of a nurse's valuable time! Lastly, I was laying on the table in a paper gown, at times with different areas of my body exposed, and during a period when a 2nd nurse or technician was coming in and out, the door was left open 2 or 3 times while she performed her tasks. I was in the first room, so every patient who entered walked by my room, and there were men, women and children in the office. I almost said something, but I was embarrassed and just wanted it over with. I hope they pay a little more attention to the privacy and dignity of patients. Still, I'll give it another shot because I liked Dr. Hirschfield.

I've been a reoccurring patient here. I enjoy coming here and have for years. When I have been…read morecoming in recently, I've noticed only one of the receptionists taking charge of the front while the other receptionist, talks on her personal cellphone and ignores almost every patient that is waiting to check in. I noticed this especially today. As many patients were waiting to check in, I couldn't help but be bothered by the fact the receptionist wearing glasses could not be bothered to get off of her phone to help her colleague to check patients in. Seeing this lack of professionalism by her at the front desk makes me question how professional this establishment is. The front desk are the first people you see, and who set the tone for the appointment. After seeing the consistent lack of urgency and continuous unprofessional attitude on the one receptionists end does not make me want to continue treatment here.

Exceptional Experience with Gisela Grimaldo, FNP, MSN!…read more My first experience meeting Gisela Grimaldo FNP, MSN, Nurse Practitioner, at Skin & Beauty Center in Santa Clarita, CA., was absolutely wonderful! From the moment I met her, she provided exceptional customer service and made me feel completely comfortable and at ease. Gisela was incredibly knowledgeable, professional, and took the time to thoroughly explain everything to me in a way that made me feel informed and confident. As a first-time client, that meant so much because she truly made me feel like I was in the right hands. Her friendly personality and outstanding bedside manner made the entire experience even better. I genuinely appreciate how patient, caring, and attentive she was throughout my visit. I am excited to continue our journey together toward my beauty and skin treatment goals, and I feel confident knowing I have someone so skilled and compassionate guiding me along the way. I highly recommend Gisela to all of my family and friends. Thank you for such an amazing experience -- I'm looking forward to continuing my services with you! S. Bolden

If you're looking for a dermatology office that actually values your time, this is it…read more * The Tech: Their app registration is a breeze and speeds up the wait time significantly. * The Wait: I waited maybe 2-3 minutes total. * The Care: Both the doctor and his assistant were extremely friendly. The doctor was efficient, handled my procedure quickly, and even addressed an extra item for me on the spot. * The Perks: Left with great recommendations and some samples to help with my recovery. Hands down the best experience I've had at a doctor's office. Highly recommend!

From the warm greeting and check in at reception to the very swift, on time appointment…read morecommencement with Sarah the P.A, professional and jovial, to the confident, caring leadership of Dr. Garzoli during the appointment, the entire experience far exceeds prior Beverly Hills and Toluca Lake experiences over the past 20 years. So glad to have found this fantastic organization. I feel very confident and reassured in the resolve of the diagnosis of Dr.Garzoli and will be sending my wife along when necessary in her experience, too, from now on. Thankyou Dr. Garzoli and team.

I've been a patient there for a while, but this last visit, I was caught off guard when they told…read moreme I had to leave a $250 charge on my credit card to cover any expenses not covered by my insurance.....I'm sorry, what? I only go in for cancer checks, and my insurance always covers everything but the $20 co pay... I don't have $250 to leave on a credit card, so I was told I could leave $200 cash. Since I didn't have the money for this, after I took off work early to make my appointment, I was told I couldn't continue with my appointment. So, if anyone has a good Dermatologist, I am looking for one

Met Dr. K and his staff for the first time this morning and was very impressed. Staff was very…read morefriendly and helpful as I filled out my initial paperwork. I met immediately with Dr. K (no long wait as so often happens elsewhere) and he went over what he thought was causing my skin rash and prescribed a couple medications to treat the condition. He was very professional and I did not feel rushed at all. He asked if I had any questions and explained things in a very easy to understand manner. We scheduled a follow up appointment in 2 weeks but told me that if the condition improved to just call and cancel that follow up. Would certainly recommend the office for any dermatology needs that one has.

I can honestly say that I am highly impressed with this doctor and his office! From the moment I…read morewalked in to the office I felt comfortable and in good hands. The doctor and office was very efficient and knowledgeable and friendly. He did a biopsy on me to n 3/12/26 and I was told I would get the results in 3-4 days BUT the doctor HIMSELF called me the very next day with the results (good news even)! I highly recommend this doctor and office!

You could depend on Dr. McRae to give you the best care for whatever skin problem you haveread more

Other than getting me in quickly for an appointment, there isn't much positive I can say about this…read moreoffice. I do not recommend them. It became clear why they had availability. I went to this office for a skin cancer diagnosis, and they stated they would only send four samples to the lab at a time. They then told me they could only remove one skin cancer per visit due to insurance reasons, which was absolutely untrue. I have a PPO and have previously had multiple skin cancers removed in a single visit. I ultimately went to UCLA, where they removed five at once without any issue. When I relayed this back to the original office, they changed their explanation from "insurance limitations" to "office policy." After removing two lesions on two separate visits, they then advised leaving the wounds open without stitches to heal on their own. Once again, this proved to be poor guidance. I am now left with two gaping wounds--see photo for one example--that are healing extremely slowly. One on my back is now four weeks out and looks essentially unchanged. This experience has been frustrating and unacceptable. I strongly suggest going elsewhere for care.

Wow. I had such a great experience today with Kelly. It's been about 5 years since my last Botox…read moretreatment, and honestly I'm a little annoyed with myself for waiting so long. I used to go to Blue Med Spa in Sherman Oaks, and every visit there would take 1-2 hours. The whole experience always felt like constant upselling from start to finish, from the front desk to the injector. It just wasn't enjoyable. My visit today was the complete opposite. The office is beautiful and very welcoming. When you walk in there's chilled champagne, orange juice for mimosas, and a lot of skincare products displayed. I'll admit I was a little nervous at first because I thought it might be another high-pressure environment. Instead, everyone was incredibly kind and relaxed. I told Kelly upfront that I had about $450-$500 to spend, and she didn't bat an eye or make me feel uncomfortable about having a budget. She treated my 11 lines and forehead wrinkles for $300, after the receptionist helped me apply a $65 coupon that she informed me about at check out. I was honestly expecting to only be able to afford my 11s like I used to at Blue, where just the forehead area would run around $550-$600 and crows feet were always extra. The difference here was huge. Kelly was thorough, knowledgeable, and efficient. She explained what she was doing, listened to what I wanted, and never once pressured me to add anything or buy extra services or products. I was in and out in about 30 minutes. I'm beyond impressed with the whole experience and so happy to be done with Blue Med Spa. I'll absolutely be back to have my crow's feet done, and I'm even considering signing up for their monthly pass. Highly recommend Kelly. Thank you so much!

This was a very disappointing experience. I arrived 15 minutes late (which I understand is my…read moreresponsibility), but the way they handled it was unacceptable. The front desk told me they would shorten my treatment by 15 minutes, but if I wanted to cancel instead, they would charge me a $50 cancellation fee. So basically, I was forced to accept a shorter service for full price. I asked for any kind of discount since I wasn't getting the full treatment, and they said no. Very unfair. After my procedure, I had to wait another 10 minutes while the administrator was talking on the phone. No apology. No explanation. She didn't even tell me about payment right away -- just completely unprofessional. Customer service here is terrible. No flexibility, no empathy, no respect for clients' time or money. I've honestly never experienced anything like this before and I will never come back.

Dr. Yu was great. She was very professional and patient explaining the procedure that she was going…read moreto perform and also gave me a lot of tips for recovery. Highly recommend!

Dr. Vadmal is great. He listens, which is not very common these days. I highly recommend him.read more

"I want to express my sincere appreciation for the promptness and level of professional care that…read morewas provided to me following my appointment today and the incredible experience at this facility was not only thorough but it was the best experience I had' "I cannot begin to express my satisfaction at this Dermatology Institute location! Starting with the courteous receptionists Isabella and Lindsay when first walking in at the-front desk, to the Physicians Assistant Alexandria Jewel PA-C who treated me with the upmost respect and all maintained professionalism throughout and excelling at providing efficient standards of service!. I was so very thankful for the incredible care I received! "This was the best team of medical staff. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could. The caring staff there were so friendly and I loved their can do attitude and smiles. I felt that I got the best possible treatment and that I received high quality care. Thank you for being so compassionate!" Please forward my thanks on to each and every one of the staff there. "I was also truly impressed with how nice the facility was! I also appreciated the cleanliness of the waiting room and examination rooms I highly recommend this office! Definitely 5 stars!

I've been waiting for an appointment for over three weeks. Dr Navid Ezra during our virtual…read moreappointment on 12/26/25 wanted me to have a biopsy on 2/10 to understand the veracity of the BCC. I've been in communication with the appointment team 5 times since then and they continue to by pass my request for an appointment in or around that date. I have all the text messages for review of their negative feedback of a date. what is my next recourse? This is a new Dermatologist office for DR Adable at Desert Oasis. Certainly not a good start to an ongoing relationship For Dessert Oasis.

Dr Day is an exceptional diabetic specialist. We had an early on problem getting appointments every…read morethree months due a lack of available doctors in this specialty clinic. Starting early last year, with the addition of another specialist, we have scheduled appointments every two months thru January 2027. Fantastic quality care.

I was way over due for my back procedure. Finally, the day came and I needed it. The facility was…read moreclean and comfortable. I received excellent care from everyone. Here are the names of my care team on 4/25/25 at 10:30 am. Doctor Jeter is my amazing pain management Doctor. My anesthesiologist was Doctor Zivi. Nurses, Bri, Lauren, Kamryn, Fiore, Bria and John. Thanks for taking great care of me. Next time I will bring way more treats, I don't think I brought enough. 4/27/25