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Klein Ronald, J DPM

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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5 years ago

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West Toronto Foot & Ankle Clinic

West Toronto Foot & Ankle Clinic

2.3(3 reviews)
6.9 km•Etobicoke

Went to West Toronto Foot Clinic a few times just to get my toenails cut…read more Paul Scotti (the owner) did an o.k. job - nothing special. The last time I went was two days after the U.S. election (Nov.5/24) & I made a big mistake by talking about the results. He seemed to get hotter under the collar the more we spoke. He began lecturing me & talking down to me because he thinks he knows it all. Suddenly, I felt something & looked down to see the he had carelessly cut a big chunk of nail from the side of my big toe. He knew he did it because he quickly applied some disinfectant. No apology or anything. I didn't say anything because it happened so fast & for some reason, it didn't hurt at the time - but it sure did later on. I was hobbling around for several days after. He seems to have anger management issues & at times acts very unprofessionally. I refuse to set foot in his clinic again. If you are considering going to this clinic, please don't. You will be avoiding a potentially unpleasant experience. Many better (friendlier) places around !

Amazing experience went in for a toe infection had it cleaned up my first appointment and told to…read morestay off it. On my second appointment two weeks later it was confirmed to be a toe infection and I got surgery the same day and told to walk on my heel the best I could. Four day later had to soak it in epsom salt and re bandage it every day til I had to come back a week later. The third appointment it healed greatly and it didn't hurt, now only have to re bandage everyday for two weeks and keep an eye on it incase the infection comes back. Doctor Paul A. Scotti was incredibly nice and so were their staff and I highly recommend you come here for any foot or ankle problem you might be having. Thank you so much again Doctor and the staff of West Toronto Foot & Ankle Clinic.

Footcare Place - Foot exam

Footcare Place

2.0(2 reviews)
7.8 km

This place told both my doctor and I that they provided a service. Once you get there, what you…read morewere told on the phone. wasn't true. they told me if I wanted that treatment my GP can do it himself. it is a money grab for their custom orthotics, do not waste your time

Dr Tam is very good at caring for my feet. He is kind knowledgeable and I enjoy going for my…read morevisits. The staff that he has is not the greatest!!! He may have had wonderful staff in the past but the girls he has at his front desk and assisting him in the back are not good with their time management. I have always been early for my appointments and am always kept waiting before I am called in. When I am called in I am still kept waiting for my actual appointment because he is always one person behind schedule. This morning I was 15 minutes late because of undue circumstances. I was told that they called in their next patient. I was fine with that. There was another person in the waiting room and when an operatory became available they called in the other person in the waiting room. I was still okay with that. I was told I would be next. An older gentleman walked in and when a room became available I assumed I would be next because that is what the receptionist told me. But I was wrong they called in the person that walked in while I was waiting there. At this point I was livid. When I complained the girl in the back told me that because I was late they took in the man that walked in. Does that make sense to you!!!!! Was I to wait there until the end of the day? How long was I to wait and be punished for the 15 minutes that I was late. Incredible. These girls do not know how to time manage a calendar. The girl told me that the gentleman that got to go in before me had an appointment. As I was complaining she went to talk to Dr Tam and rolled her eyes regarding the situation in his waiting room. I saw you doing this I did NOT appreciate this. So if you think going to this clinic will be a good experience think again. I took unpaid time off work to come in for an appointment that would have kept me waiting for hours. At that point I left!!!! I am very upset at the way I was treated with such disrespect and a lack of civility!!! Your staff needs to be trained on how to treat people with respect and civility and not to continuously remind your patient of whatever they were faced with before they entered your office.

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Klein Ronald, J DPM - podiatrists - Updated July 2026

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