I was more than pleased with the service I received with the ordering and installation of my…read morebeautiful natural wood finish plantation shutters. Wyatt brought many sample shutters out to my home from which I might choose. The quality of the shutters is outstanding as well! DRB

Drew did a fantastic job building a cottage office in my backyard. He was very thorough and always…read moreon time. I could not believe he did all this all by himself without help.

#1- We had received 5 bids, as a retired Central Oregon home builder - Ben from Elite roofing gave…read moreme a thorough roof inspection report. #2- He stayed in touch with us through our due diligence, gave us a few references that I followed up on. #3- Weather was doing its thing and he was able to start earlier and finished the 42 square: removal , dry in, load roof, install new roof, cut roof peaks back for a continuous ridge vent, replace 4 skylights, all new plumbing vents life-time warranty. #4 - All completed in three days, started on a Monday and finished their final inspection Wednesday late afternoon . #5- My wife was impressed with the daily and final cleanup , very impressive. #6- Being in business since 1990 myself, Elite Roofing made me feel like this was their very first project from start to finish and I had no choice thus far to give them an A+ .

Ben Holt did a great job of identifying challenges with our roof and came up with a plan to replace…read moreour existing roof. We have many slopes and angles that were difficult to address. Very pleased with the work his men did.

I give them 0 stars. My husband and I were looking for a new recliner. This store has tons of…read morerecliners and we had found one that both of us liked. It was operated electrically, but was not plugged in. We ask the salesman to plug it in so we could see if we liked it and he gave some lame excuse about not having enough batteries. How are they ever going to sell recliners if customers can not try them out?

Actually I give them 0 stars - worst customer service ever! I bought a chest from M Jacobs outlet…read morein Eugene. I was told to pick it up in Bend which was perfect since I live here. I went in to pick it up and it's gone. After dealing with the store manager it's determined that it was resold to someone else but he assured me they'd get it figured out. Several days go by and no word from anyone. I call and leave messages. I finally get a call back from the store manager in Eugene. He too assured me he'd get it straightened out. Several more weeks go by and no word from anyone. I called Eugene and talked to the original salesman, he says sorry, we don't have anymore. You should pick one of two that were kind of similar - although wrong style. I finally choose one I sort of like. I'm told its on a truck, you can pick it up in Bend. I get a call later the next day that, sorry, they sold that one to another customer as well. At this point I'm told to come to the store and try to pick something else. I was out of town, the graduation present was ruined and I just wanted my money back. The salesman tells me, sorry, I'm not authorized to do that. So I start calling store managers again. Conveniently, they are off or unavailable and refuse to talk to me. A secretary was the only company representative that would talk to me - and she proceeded to lecture me how busy the managers are and I just have to understand. She went on to say only the Eugene store can issue a refund. Lie and behold, the Eugene store calls and says ok, now we will give you your money back. The person went on to say it wasn't their fault, they felt it was all handled wrong from the beginning, M Jacobs is a terrible employer....etc. Rude, unprofessional, irresponsible - not the store they advertise to be in the radio. I've never been treated poorer than this sale!

We get our carpets cleaned every year and this year we had a HORRIBLE EXPERIENCE with Extreme Clean…read moreInc. Would not do business with them.

don't hire without getting a quote in advance. They're a fraud and make up hours on the amount of…read morecleaning. 4x the price of any other company. Do not hire this company unless you want to get overcharged and ripped off. After requesting a detailed invoice with the hours worked the owner was forced to reduce his cost because it was impossible to justify over 30 hours of cleaning for a empty home. Yet he continued to fabricate hours worked so yes it is a fraud when a cleaning company claims to have had 5 cleaners onsite when I was actually at the house and you only had 2. i walked the entire home. Claiming that your cleaning staff worked almost 11 hours straight without meal breaks is also against hourly wage state laws. Half the pictures you posted are not of the correct home so that is also a lie. And when you say the "rich person" didn't pay any of the bill you know we had a conversation where you hung up on me where I suggested we reach an agreement. Very unprofessional. I think you're embarrassed at being caught in a lie and people don't spent thousands of dollars to clean a move out rental home. Looks like I need to file a restraining order since you appear to be stalking me and my family. Talking about where someone works and where their children go to school over a poor review is not only poor judgement but frankly frightening. The property was vacant so no one was aware that the furnace was not functioning. I don't own the home as it is a rental. The property management company was notified immediately of the heater issue and called to schedule a repair. The owner of the company brought out heaters the next day. Your staff could have left the job if the conditions were not comfortable but instead they claim to have spent 30 hours there. Sorry, almost considered "thousands" but invoiced $1892.90 to clean a vacant house. So anyone who wants to hire someone for $35 per hour but get fraudulently charged $1892.90 to clean a vacated rental home they can hire you.

Perfect, caring service. Buy the Green Shield package!…read moreJax did a fast, economical repair

It was time for my annual HVAC checkup, so Central Oregon Heating & Cooling sent out Buddy C. to do…read morethe honors. Buddy was extremely thorough and even showed me a few issues that, while not major problems, were things to keep an eye on. Very professional manner - his knowledge was vast. I shall use them again!

We worked with Sinda Hanson to sell our Bend, Oregon home in 2022. She was a nightmare to work…read morewith. We several times considered firing her, but we were so stressed and exhausted that we couldn't bring ourselves to have to start over again. Sinda once bragged about being called a "bulldog." No. She was more like a nasty little ankle-biter that you just wished would shut up and go away! I hope she's gotten professional help since, but at that time, she was absolutely incapable of forming and finishing a single complete, coherent sentence. Her constant blathering was headache-inducing. She also utterly refused to ever listen to me. She announced one day that she was going to come over and weed my front flower beds. I told her in no uncertain terms that no, she was not: That I would do it myself. She then showed up the next morning and attacked our front yard. We weren't even aware of her presence until she started up a leaf blower and blew a lot of our bark mulch out into the street. She had also left a lot of weeds and pulled out some of my very expensive perennials instead. Before she brought the photographer to get interior photos, she said she was going to bring a bunch of cut flowers in vases. I told her no, that my husband has severe allergies, and she was not to bring flowers. She and the photographer then showed up the next morning, a full hour before they were scheduled to, and she immediately went to work bringing in cut flowers in vases and arranging them all over my house, ignoring my protests. The idiot later had the audacity to ask me if I wanted to keep her stupid flowers. She would call and immediately launch into one of her barrages of incomplete, incoherent sentences, blabbering incessantly, then ask what we thought. About what?!?!! And during one of her in-person nonsensical blabbering sessions, as my Sinda-induced headache grew worse, she actually turned to me and said, "Oh, I know this is hard for you to understand." Then continued babbling about whatever it was she thought she was conveying. Do I recommend Sinda Hanson? Not in a million years. Annoying doesn't even begin to cover it. To this day, just thinking about her gives me a headache all over again. AWFUL!

I'm surprised by the unfriendly behavior by one of the agents, Sheri Hilton towards us during an…read moreopen house visit earlier today. We arrived just before 3pm (the house was open until 3:30 according to Zillow) and instead of a warm welcome we received a statement " I am closing up now". I said "okay do you have a card ? " I asked since we are looking for an agent to assist with a new home purchase. Her response was "my number is on the sign. Very strange since I've never had anyone in any sales position be so unfriendly and uninterested in our business. We will continue our property search with another company.

Travis went above and beyond on multiple projects on my new construction home. He is transparent…read moreand easy to communicate with and wish I hired him sooner!