I hit a huge buck last month and totaled my 2012 dodge ram. They did a great job matching the paint…read moreand it looks like it did as it did the day it came off the assembly line! Had it back within 10 days and that was taking it in on a Friday. Bryce did his best to work with my insurance company. Hopefully I never see them again tho, but they pleased me and that's not a very easy job in itself!

Not sure why the guy bothered to give me an estimate. Couldn't have been more determined to lose a…read morecustomer forever by denying any availability for fixing our vehicle issue. A total waste of time. Don't waste yours.

I was having problems with a tire losing air on my wife's car. Made a appointment and they got me…read morein exactly on time. They did a thorough check of the tire and the others. Turns out my tires were weather checked which they showed and explained in detail to me. All questions answered that I had. Everyone I spoke with was polite and knowledgeable. To my dismay when I went to pay them........they wouldn't take a cent!! Talk about old time service! Needless to say my new set of tires will come from Summy!

Brought my car in thinking it was a misfire issue. They drove it and diagnosed it as a transmission…read moreissue and I left without any charge from them. Very nice for them to give me their time and help out for free. Car is being taken care of at transmission shop.

If you have a Bronco order, I highly recommend you transfer to here in Quincy!…read more The entire experience was exceptional. I acquired my vehicle with NO DEALER MARKUP despite the high demand of my 2022 Bronco. They even gave me a credit for the increase in taxes/doc fees since placing my order in October! The entire team was kind and hospitable, and allowed me to get in and out with no hassle. They even called me the next day to remind me of the $500 deposit I had placed at the time of ordering my Bronco, and asked me to come collect the refund (I had totally forgot about it). The salesman, Troy, remained in constant contact with me throughout the entire process and went above and beyond to make sure I was happy with my vehicle. He assisted in the setup of my Ford app and gave an excellent rundown of the electronics in the car. All in all, I can't say enough about GemCity Ford, but I again highly recommend you purchase your next ride from them, or transfer your existing order to them so you too can experience their exceptional service.

Salesman side seems to be great. Service side... had to take back a vehicle twice for similar…read moreproblems within a 100 miles of being fixed. Also had Service manager use a cuss word on the phone with me. I was being very calm and collective and service manager was not. Very unprofessional.

I'm a former owner-operator of two professional detail/restoration shops. I'm extremely particular…read moreabout keeping my vehicles immaculate and have always enjoyed doing that myself. An injury has left me with limited mobility so I had to find someone who could do polishing and detailing that meets my expectations. Kerrington is definitely that person! His level of expertise and attention to detail is great. He only uses top line chemicals and protectants and is very reasonable with his pricing. He also amazed me with his punctuality. We had an appointment for him to come to my house at Noon, and a few minutes before Noon, he texted me that he was hung up in some traffic so it might be 12:08 before he arrived. Now that's a punctual guy! It's also nice to not have to go to a shop to drop the car. He has a mobile setup and brings everything he needs to your location. I give Kerrington my highest endorsement without hesitation.

Did exactly what I wanted was worried that he said it was his first time doing a classic car but he…read moredefinitely did amazing job

Good quality work, great customer service, would recommend again, took three weeks but all good and…read morewell

Great local body shop in Quincy, IL. They recently replaced the rear bumper on my truck. I visited…read morea few different local area shops not wanting to spend a fortune and Bump Shop was the most reasonable and offered the most value. Nathan, the manager, was straight forward and easy to work with. My parts were ordered, arrived in a couple of days, and the work was completed quickly while I was at work. I hope I never need them again, but would go with The Bump Shop without hesitation.

went in for a service, expecting to pay around $500 they replace a coolant tank without consulting…read moreme. sent me a bill for over $1400, when I asked about repairs I was never consulted on, I was told to live with it and pay the bill. They charged me $400 for a tank that should have cost $150 3 1/2 hrs labor for oil change a tank replacement that should have taken no more than 30 min and a leak on a quarte in air line leaking on a seat. The only reason they get one star is there's no negative stars available. Tony W. Schmidt

Terrible experience. They were supposed to fix my turbos on my truck and also replace a filter.they…read morehad my truck for 6 months and when I finally got it back they broke my radiator and replaced it with a new one,and charged me for it.never had any problems with radiator,was charged an extra 1200 dollars for this.without even getting a heads up.next I take truck to gas station to go to work and notice oil leaking down both sides of the motor from the turbos.so I take it back and they said it was a supply line either didn't get hooked up or tightened. But they fixed it.so I get my tuck back a few days later.and I make it about ten miles before both of the brand new turbos give out.and truck won't run.i have them pick it up.and they called and said the turbos are bad.and that I have to pay them labor to fix it again which they just fixed and.i never even got to use the truck.they already charged me 10,000 dollars, and had my truck for months .I still can't use my truck and they won't stand behind it.i did nothing wrong and I didn't hesitate to pay the 10,000.so I'm not sure why they refuse to help a customer or stand behind there work. But obviously I'm not going to give them Another penny, all I asked of them was to make it right.i just need my truck.why wouldn't they want to help.i shouldn't have to pay for labor twice.and they shouldn't even think that is right.if anything they should get ahold of the turbo manufacturer and make them pay.if they were bad.im sure there is some kind of a process they do.but these guys have no interest in making it right,I am a business owner and I know that this is 100% wrong.and very unprofessional.supposed to be a good company.just a very bad experience. STAY AWAY

Amazing customer service. Thoroughly impressed!!! Family…read morebusiness that guarantees great service and lives up to it.

I have taken my cars there for 20 years . He is a expert on what is wrong with car and is honest…read morechristian and very fair on price. Why would I go anywhere else. You can trust him .

Quick and thorough service. Best prices I could find for wheel bearing replacement. They were able…read moreto get me in within two days of calling for an appointment.

I am so thankful that I went to Performance Auto Center. I was stranded 3 hours from my destination…read morewhen my car needed a tow. I was taken to Performance and they were so quick to look at my car and honest about what needed to be done. The staff was kind and helpful with all of my requests and had me on the road as quickly as they could. I would recommend this shop to anyone!