​ ever since this Middleton location went under new ownership about 2 years ago it is rapidly gone…read moredownhill the self sprayers have lost their water pressure and the spot free rinse never worked the touchless wash machine for vehicles is very rarely open due to service problems and the blow dryers for the car as you leave the wash most the time don't work I would avoid this location entirely and don't waste your money as the cost of it's gone up to I'm about ready to have this location shut down legally !

We been coming here for about five years. Other than machine all must always out of order, pretty…read moredecent place. Over the last couple of years something has changed. Half the time we get here at opening there not here. Usually only ten or so minutes. Today they open at 9 am, it forty five minutes after and still no one. I don't no how much longer I will keep coming here or find a new laundry mat.

Very clean, organized, and well maintained place! My roommates and I went here and were very…read moresatisfied with the timeline and quality of the machines. Love that there are chairs and WiFi while you wait!

I came here because the dryer wasn't working in my unit. They have all the space you need - plenty…read moreof laundry baskets, tables to fold clothes, a vending machine for snacks, some seating, a vending machine for detergent, and exchanging quarters. They have different sized washers (3 load all the way up to 13 loads) - I believe I used the 6 load washer for approximately $6.50 a cycle. Washes are done in ~25 minutes. Dryers are $0.25 for five minutes and you can add as you wish.

I haven't been to other laundromats to compare to but this one was clean and the machines were not…read moretoo expensive.

I rarely need to use the Laundromat, except for larger items. Clean and neat, with a variety of…read moremachines. Large sized washers and dryers worked well for large comforters/blankets. Would definitely visit again.

I was searching on line for a local laundry service. I am a senior citizen who is on a limited…read moreincome and cannot take my laundry out to wash. I came across JBs, asked some questions and decided to give them a try. it turned out to be a fabulous decision! I get fantastic, quick service at a VERY price. My customer service rep Jesse always has a smile and is very helpful and friendly!!!! What a great find!

From the owner: We not only provide residential services but we also provide commercial services. We offer some of…read morethe best rates in town. You won’t have to pay for pick up or delivery or ever buy detergent, we’ll provide that. We also offer next day delivery for free! Our service is completely customizable to fit your needs and comfort!

Machines run off quarters, but don't worry if you don't have cash they can charge you and give you…read morecash. They also have tables to sit while waiting for your clothes and folding tables.

I use their drop-off service. If you can afford it, and their prices are quite reasonable…read more($1/pound), I highly recommend it. Even with the time it takes to drive out there and back, it's still faster than doing my own laundry. They put the hanging clothes on hangers and fold everything else. All I have to do is put it away when I get home. They're incredibly fast too. I can drop stuff off and pick it up the next night. They also have a delivery service if you don't want to drive out there; and they will also wash specialty items like large quilts: there is flat rate pricing for those. They're the best.

This place is frequently cleaned and the machines are tended to quickly if they go out of order…read more Tap to pay can be a bit finicky but works, and there's a convenient option to get a slight discount with their card system. I'd recommend getting here early (before 8am) on the weekends if you would like to avoid contention for machines.

I rarely use a laundromat; however my apartment's washer was down and I needed to do laundry. I was…read moredreading having to get coins and happy to learn that this place accepted cards. While it appears they allow the option for tap payment, they were not working. I read that in another review so maybe it's a choice they are making not to offer. You can use your physical card, just not apple or Google pay. The cost for two loads in the washer and one load in the dryer for 30 minutes was only $6.25. The place was very clean and I would definitely use it again. It was nice to only spend and hour on laundry that normally takes me half a day or so to complete.

I've been to a few laundry mats around Madison. This one in Middleton, seems to be pretty clean…read moreand managed well. There are a lot of machines so you can usually find the right one for your needs. If you are washing comforters, sometimes you have to wait for the very big machines. I find the price of the washers and dryers pretty reasonable. Broken machines are usually well marked. I like the parking lot and that there are two doors to the business. There is a Milio's in the same complex so if you need lunch or dinner you don't have to drive around. And now a Tattoo and Piercing Shop, so maybe get some ink while you are washing.

I am almost always happy with Queen's Way Laundry in Middleton. Pretty standard coin-op laundromat…read more Relatively reasonable prices: Washers cost $1.75 for a standard load, drying $0.75-1.00 per load. Two coin machines on site. I've never had any issues with the washing machines or dryers at Queen's Way, as they have always been functioning. Place is relatively clean, numerous booths, tables, and chairs to get some work done or read. TV with many cable channels available. To the best of my knowledge there is also Wi-fi, but I have not tried using it, so I am unable to comment on browsing speed, etc. Multiple large tables for folding as well as carts for use within the laundromat. I've been using Queen's Way for months now and I will continue to go back. Nothing special, but a clean laundromat with a perk like free cable TV? I'll take it! UPDATE 5/28/2014: I attempted to use the Wi-fi but was unsuccessful. It appears to be a network with no password, but I still had trouble establishing a connection. Regardless, I still recommend Queen's Way Laundry.

Pristine! This laundromat is in perfect condition. Matt, who was there when I was doing laundry was…read moreso helpful. And he was gracious when I spilled detergent all over the floor. He helped me with the money instructions for each device. Wonderful to have a chat with. The whole experience was so positive. Was not expecting such a nice person and place to do some of my son's laundry. Highly recommend!

Machines were great, very clean. No restrooms, and seating…read morewas very uncomfortable for a place where people sit waiting around for at least an hour.

It's so sad to see one of the last local cleaners offer such terrible service. Apparently this is…read morethe place to bring your shirts if you want them ruined. I had stopped going to Klinkes years ago after they ruined several of my shirts. However, back then they did reimburse me for the ruined shirts. After several other local laundry and dry cleaners in town when out of business, I thought I'd give Klinkes another shot. Well, they ruined 3 out of 4 of my shirts. The manager agreed that the shirts were ruined. Burn marks on one, a hole and a run in another and all the buttons broken on another. I was told by the manager that the buttons would be replaced on the one with the broken buttons and I'd be reimbursed for the others. Nope - replaced the buttons with clown sized buttons on the one shirt and they just repressed the one with the burn marks and the one with the run and hole in it. The manager agreed this wasn't acceptable, but said that's what corporate wanted to do. These were not cheap shirts. I total around $200 in shirts. Will I be back? Nope - While I prefer to patronize local places and companies, I'm all done with this company.

I can trust Klinke to get our dry cleaning and laundry done on time, and if they make a mistake,…read morethey correct it promptly. To be honest the only time I had trouble there was when my folded shorts came back on hangers but they took them and folded them right away. Great customer service and I would highly recommend this location.

Horrible customer service and incompetent. The dress shirt I had laundered, specifically pointing…read moreout a stain on the collar, was returned with the stain untouched. I was a long-term customer of this location but no longer. It Steer clear of these folks.

Terrible service. One of my sweaters was missing from my order. I didn't discover it until a few…read moredays later . When I called the store, the gentleman working was very rude. Put me on hold twice for over 20 minutes and just kept telling me, either it'll come tomorrow or it must be in someone else's order. I told him that was not acceptable and that he needed to figure out whether it was indeed in someone's order or whether it was there in the store. I asked to speak to a manager or supervisor, and I was told there was no one there that I could speak to, and I had to wait until the next day I had dry cleaned the sweaters ahead of time for a business trip. Finally, when I had to call back for the third time because I was put on hold for so long, the gentleman was very rude and said to me you already picked up your order. We don't have anything here. You can talk to my manager later and hung up on me. This is totally unacceptable.