We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

I was helping a friend who was in need of a clean out of their apartment. I left a voice message…read moreafter hours and a text for this company and they called back promptly. My friend didn't end up using them due to the scope of the job, but the response time was great. The gentleman Travis who called me spent a good amount of time fact finding with me and explaining the type of service she would need and I appreciate that so much. So although she didn't end up using them, the customer service and response time were worth a review in my opinion.

My small basement had gathered a lot of old rodent droppings over decades, along with the usual…read moredirt and detritus. It seemed sensible to call on pros, with proper protection and also disinfecting capability. A little research came up with Remedy Restoration - and they knocked it out of the park. Almost instant response from GM Steven, detailed questions, then detailed comprehensive estimate, all within hours. They were here the next day. Greg and Jake did a stellar job, including some impromptu cleaning of the back deck! I chose to include a disinfecting wipedown of all the individual items stored in the basement - and removed for the cleaning - so now feel truly at ease about hygiene, (eliminated) hantavirus risk, etc. It was pricey, absolutely, but I won't have to do this again for ages, so well worth it. Thanks so much to the RR team!

If I could give a negative 5 stars I would. I don't know who the people that this company sent to…read moremy house but they literally went and got a hose into my house and hosed everything. Water in my vents. I just bought the house and I needed it cleaned. It was nasty so I figured a bio hazard company that charges $2900 would get the job done. Not even close. To much to even get into but besides to say everything is still a mess and now I have vents full of water and a bigger mess to have to figure out. They are threatening to put a lien on my property. They said they couldn't clean because my house is old. I guess if you have an old house they can't clean it

ARTRA F. and company did an awesome job completing a very difficult hoarded residential clean-up…read more They stayed with it, even though more was uncovered than initially seen. Truely dedicated to satisfying the customers needs. When they finished, we could say 'Woo, so clean'

SERVPro just finished up a water and mold mitigation job at our place. I was super pleased with the…read morewhole process. Initially, I was not looking forward to it because I did not get a terribly friendly/collaborative feeling when Jose first came out; I felt things were a bit stand-offish. In fact, I was immediately thinking of others (or even calling the SERVPro Pleasanton branch). However, when John got involved in the project, things immediately improved -- like a 1000%. For starters, he dove into action immediately, looking for mold (which he found) and moved forward to address the mitigation, while patiently explaining to us the process. The team was fantastic -- Stanley, Oscar, and Jimmy were all very nice, respectful to our family, and most of all just plain good at what they do. They took very good care of our home and the parts of the kitchen we were able to save. We really appreciated everyone's hard work. The key, however, was John. He made smart decisions, treated us kindly, communicated with us throughout, helped us understand things (without talking down to us), and stayed focused on solving the problem. I felt we were lucky to be his hands and I'm very grateful the team did such nice work. Highly recommended!

Would never ever use this company again. They are incredibly expensive, much more than similar…read morecompanies. They wanted to charge us $5,000 for part of the project, another contractor only charged us $500 to do the same work.

I can not praise Marvin and his crew enough. They were superb and had the most amazing work ethic I…read morehave ever seen. They cleaned up an extremely bad situation in a listing of mine that had junk, a tree fell in the roof, and it created mold all over the junk. Marvin and his crew cleaned it all up, tore out the sheetrock, and went the extra mile and never complained. I knew when I met him that he was a special and kind person and he gives off the most positive and wonderful vibes. I knew he was the right one for the job. THANK YOU so much for doing a job that was one of the worst anyone has seen. I can not sing them praises enough.

I spoke with Marvin and he was informative, responsive and very professional. I needed to have the…read moreinterior passenger seat cleaned from human biohazard. I was surprised on how fast I got an appointment! The interior of my car looked great after Marvin worked on it. Smells and looks great. I would call Marvin again if his services are needed. I also found out he does carpet cleaning and hardwood floor. Did I mention that Marvin is really nice and he is proud of his work.

I have worked with Sean & Kimberly and the crew at 911 Hazmat on several homes and the clients…read morealways rave about them! They are professional, thorough, sensitive to the situation and have a reputation for going the absolute extra mile! They exhibit compassion and caring in the worst times in people's lives and make sure to honor their family in all that they do. Furthermore, their work is impeccable. With a background in construction, I have seen multiple job sites and everything they do is left in immaculate condition. I can't recommend them highly enough. If you are ever left in the situation of having a home that is in need of cleaning up or cleaning out . . . these are your people!!!

We Feel 911 HAZMAT CLEANUP Exploited our Emotional State and Took Advantage of our elderly mother…read more Just recently my husband and I lost our son to suicide. It destroyed us and happened in our home. My mother in law stepped in to help with the hazmat clean up so we wouldn't be further traumatized. She called 911 HAZMAT CLEANUP. They showed up quickly and arrived with e-documents for her to sign in her distraught, the very next day. She didn't get any estimate and signed the digital contract sometimes checking both yes and no on questions (they didn't even notice that.) They claimed they checked with her for all they disposed of; but only listed and checked about some "bedding", "clothing" which had been on the floor, and some carpet. This contamination was extremely localized; it was only one small part of the floor; nothing above 6" When we got to unpacking what they had removed from our closet, we found all our good camping, surf, and dive gear was missing. These things were only stored in our top shelves where there was no contamination and many items were even visible in the photos taken by the 911 HAZMAT CLEANUP workers. They charged around $3000 more than the $5700 our insurance covered for 4 1/2 hours of work by two men in a van. The pain of realizing all these things were missing was gut wrenching and still is. We had built this gear up over many years. No things really matter in a tragedy like this; but it feels so violating when we are already heartbroken. When we contacted them, they claimed they only disposed of the things on their list, restated that the bill was due, and, should we fail to pay in accordance with the contract; they could put a lien on the house. No discussion, no accountability, no empathy. Their contract has many protections for them; basically enabling them to dispose of whatever they deem necessary and no legal recourse for us. We filed a sheriff's report but can't bear to do more. We need to heal. If you ever have to deal with such a terrible situation, I suggest you beware; make sure you get an estimate, watch them work, get support from someone you trust who is not in shock. And I wouldn't trust that they will respect the elderly. In short; if you can use any other company I think it would be in your best interests.

I hired Steri-Clean to clean my mother's hoarded home. Scott and the team were efficient,…read moreprofessional and completed the job ahead of schedule. I would highly recommend their services to anyone in need of a hoarded house clean-up.

I hired Steri-Clean to do some biohazard remediation after a tenant of mine unfortunately committed…read moresuicide in a rental property of mine. They were very professional and thorough and Trent especially went above and beyond in helping me. I would definitely recommend them.

We hired Vip Cleaning Service for a carpet cleaning at our new home. They arrived early for the…read moreappointment, did a great job, and finished even sooner than expected without cutting any corners. They were also very helpful and accommodating as we settled on a convenient date/time for the appointment (our availability has been up in the air as we navigate our upcoming move), but they were very patient and offered several possible dates for the appointment. We will definitely call them again for carpet cleaning at the "old" home when we officially move out. Thanks again!

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!